93.01 % Ratings based on 2317 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Sunday | 8:00 AM | 3:00 PM |
Monday | 7:00 AM | 7:00 PM |
Tuesday | 7:00 AM | 7:00 PM |
Wednesday | 7:00 AM | 7:00 PM |
Thursday | 7:00 AM | 7:00 PM |
Friday | 7:00 AM | 6:00 PM |
Saturday | 7:00 AM | 3:00 PM |
Review( 1776 ) : 301 / 2317
June 11, 2020
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Facility it self
I was not told I needed to wear a mask; it was not on your website and in none of the emails or texts you sent me. I would have worn one if told, but wasn t aware.
Review( 1774 ) : 302 / 2317
June 10, 2020
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Facility it self
I was there for 1 1/2 hours and saw dr for 20 mins. Was soo cold in there! I continue to be confused with the wellness plan and not sure I will renue next time. It is ALWAYS a much longer visit alone in the office than I would expect. Get more disapointed with each visit.
Review( 1773 ) : 303 / 2317
June 10, 2020
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Facility it self
Emergency staff on Sunday was awesome and fix issue with my cat in a quick, professional manner.
Review( 1769 ) : 304 / 2317
June 07, 2020
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The only issue we had was we just came in for the vaccine clinic. We were there at 7am and first ones back in room for vaccine only clinic and waited 45 minutes before my husband poked his head out to make sure we weren t forgotten and then about 7 mins. Later someone finally came in to give vaccines and take temp.which only took 5 mins. I highly suggest when you have vaccine clinic make 2 designated people to do the clinic so it runs quickly and smoothly. I had two dogs with me so thats why my husband had to help and then my husband even ended up late to work because of the long wait just for 5 min. Visit. Otherwise we have been coming here long time and think you all are wonderful!
Review( 1768 ) : 305 / 2317
June 06, 2020
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Facility it self
I was very pleased with my apt and like the doctor. He called me to go over lab work and told me to bring my dog in for a scan to rule out bladder cancer. the schedule person I spoke to today was very rude and unprofessional.
Review( 1767 ) : 306 / 2317
June 06, 2020
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Facility it self
Our original surgery date for Willow Was cancelled due to the Covid-19 outbreak which is completely understandable. However, when we called to reschedule once the Governor lifted the restrictions when had a huge problem. My husband called and rescheduled Willow’s surgery at the Anderson location, verifying the details twice with the receptionist. I got a text confirming the surgery the week of. We showed up on the day and was told that the surgery had been canceled. We were never notified and the young lady at the desk just laughed it off. I took the day off work to bring my cat in for this, I work at Bethseda North hospital so I am sure you can understand that this was not easy in the midst of a pandemic. This entire incident was incredibly frustrating and inconvenient.
Review( 1766 ) : 307 / 2317
June 05, 2020
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Facility it self
We greatly appreciate you working us in as a walk in. You did a great job with Biskit and he s doing fine. Staff was exceptional. Did have to wait a little longer than expected but it was worth the wait.
Review( 1765 ) : 308 / 2317
June 05, 2020
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Facility it self
I waited awhile but I also TOTALLY understand and the safety precautions that ACAH provides was greatly appreciated!
Review( 1764 ) : 309 / 2317
June 05, 2020
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Facility it self
My appointment was for 4:30 and I didn t get to see the vet until 5:15 or later. My dog is always anxious at the vet, so he was freaking out by the time he was being examined. Also, it was hot in the room, which I understand masks don t help, but at 7 months pregnant, it was a very uncomfortable long wait in both rooms. Can you up your AC?
Review( 1761 ) : 310 / 2317
June 04, 2020
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Facility it self
Thanks so much for the care given to my Shepard” Sandy”. Unfortunately she ended up losing her eye, but was well cared for while with you. She is recuperating well at home. Thank you for promptly seeing her. Roxanne Gall
Review( 1760 ) : 311 / 2317
We appreciate your staff and Vet seeing us on short notice and we understand the extenuating circumstances. It did take a bit longer but we got the best treatment for our pet. Keep up the great work and stay safe!
Review( 1759 ) : 312 / 2317
June 04, 2020
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Facility it self
I find it ridiculous that you are now charging a $10 fee for a walk in appointment. As a walk in i waited 75 minutes before i was seen by a technician and or Doctor. Your business is still collecting a $54 office fee for seeing my pet. The Doctor after waiting 75 minutes was rude and demeaning. We will be looking for a different Veterinarian service to take care of our five pets medical needs. Dr Dan Meakin
Review( 1758 ) : 313 / 2317
June 03, 2020
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Facility it self
This appointment was for grooming. They did great.
Review( 1757 ) : 314 / 2317
June 03, 2020
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Facility it self
We have been coming to ACAH since they moved from across the road. We have always had great friendly service. We love his groomer but our last visit upset me and my pet was so scared and shaking all over when I picked him up. His about was early in the morning and he wasn’t ready for pick up till almost closing time. That is way to long to have a small puppy at the groomers. This gas never ever happened before. I’m having a couple more dogs in soon for grooming and I hope they are out in an efficient amount of time, not stay the entire day. I’m usually very happy with my services here but this time not so much.
Review( 1755 ) : 315 / 2317
June 03, 2020
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Facility it self
My daughter said the techs were friendly but not. The vet was more focussed on getting her get a shot than anything else. My daughter asked about Nico s weight loss, always panting and the vet was short and pushing the heartworm shot. She was not pleased. My husband was not pleased at a visit a out a year ago.
Review( 1754 ) : 316 / 2317
June 02, 2020
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Facility it self
Very compassionate, gentle and attentive care...as always. Thanks for caring for my best friend.
Review( 1751 ) : 317 / 2317
June 01, 2020
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Facility it self
Dr. Raab is awesome! The vet tech was great. Everybody was great!
Review( 1750 ) : 318 / 2317
June 01, 2020
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Facility it self
Jordan was awesome and so is Dr. Faircloth. I appreciate their care and honesty about my pets health. I love your office and the staff. Always a good experience.
Review( 1748 ) : 319 / 2317
May 30, 2020
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Facility it self
Dr. Faircloth was very polite and understanding. He was thorough in his explanations. Vet techs were incredibly knowledgeable and efficient. Receptionist staff were caring and friendly as always.
Review( 1745 ) : 320 / 2317
May 29, 2020
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Facility it self
It took two hours from appointment time to checkout. This was my second appointment. I had to cancel the first one because you were running so far behind.
Review( 1742 ) : 321 / 2317
May 27, 2020
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Facility it self
I had to wait 2 hours for my scheduled appointment.
Review( 1739 ) : 322 / 2317
May 25, 2020
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Provider
I arrived at the Anderson location on Saturday, May 23rd at 9:50 for my 10 o’clock appointment to be told I didn’t have one. Then I was told I could wait and they could try to fit me in as a walk in. I showed the receptionist my calendar that I did have an appointment but she didn’t seem to care. I then asked if I could leave Buddy’s stool sample and she just crapped bag. After a few seconds of standing there and no response from her I had to ask if there was a cost for testing the stool. She told me it would be $20 and I paid her and reschedule my appointment. I’ll be surprised if they even tested Buddy’s stool. I still have the email that says I have an appointment on May 23rd but I can’t attach pictures into this comment section or I would just to prove I did have an appointment.
Review( 1737 ) : 323 / 2317
May 23, 2020
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Facility it self
Dr. Calhoun was very nice. Dr. Calhoun spent a lot of time with me discussing my dog. Dr. Calhoun was very thorough. I had a great experience with Dr. Calhoun, considering making him our primary vet.
Review( 1734 ) : 324 / 2317
May 22, 2020
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Facility it self
Most of these questions can’t be answered because of all that’s going on. Since I never entered the facility and there is limited contact in general it’s tough to give an honest survey. That said, my experience was great as always and Rusty looked fantastic after his much needed grooming. Thank you!
Review( 1732 ) : 325 / 2317
May 21, 2020
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Facility it self
Curb side service is greatly appreciated. Currently have wellness program and didn t expect next appt to be scheduled with covid19 restrictions. Thank you