94.27 % Ratings based on 1753 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 8:00 PM |
Tuesday | 8:00 AM | 8:00 PM |
Wednesday | 8:00 AM | 8:00 PM |
Thursday | 8:00 AM | 8:00 PM |
Friday | 8:00 AM | 6:00 PM |
Saturday | 9:00 AM | 1:00 PM |
Review( 391 ) : 526 / 1753
August 15, 2016
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Services provided met my expectations. Thank you.
Review( 386 ) : 527 / 1753
August 12, 2016
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I felt a little overwhelmed. I was told my dog had caderacts, a heart murmur, and that her teeth needed a lot of work. I mentioned that she was having a few accidents and would pee on my daughters friend whenever he picked her up and that it smelled funny. I did get the impression if she had an infection she would probably need to pee a lot more than she has been so I opted out of a urine test. I put her on medications for a month for the heart mummer. However, since I have researched it when I came home I read that a lot of dogs have those and that they sound worse when stressed. I feel confused,about why my dogs case is bad enough to be on pills for the rest of her life? I can t afford to spend the money that those numerous things would cost to have done. I feel like it could have been explained to me a little more compassionately on what things would need immediate attention.
Review( 384 ) : 528 / 1753
August 12, 2016
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Dr. Ryan and the staff are great! Thanks!
Review( 383 ) : 529 / 1753
August 11, 2016
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I felt comfortable leaving Charlie in your care thank you for taking such good care of him.
Review( 377 ) : 530 / 1753
August 10, 2016
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My visit was related to an emergency and as such was after hours. Dr. Wilson was wonderful and treated me and my pet with respect and compassionate and provided qualify care.
Review( 374 ) : 531 / 1753
August 09, 2016
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Staff were the best.Been using Sunrise since 2001 and have absolutely no regrets whatsoever.
Review( 373 ) : 532 / 1753
August 08, 2016
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Great service ad usual. Wouldn t think of being my dog anywhere else. Vety honest and caring people. And I was very impressed with a follow up phone call today to check in on CHamp! ??
Review( 361 ) : 533 / 1753
August 01, 2016
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Overall it was a very good experience. Excellent service.
Review( 357 ) : 534 / 1753
July 30, 2016
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Dr. Dobbin was great.
Review( 355 ) : 535 / 1753
July 30, 2016
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Many thanks to the professional, compassionate treatment my dog .....and I received this week. Thanks to all staff.....and especially doctors D and Meddi(not sure if spelled right). I have been dealing with Sunrise for over 20 years now and have always had the best of service!
Review( 352 ) : 536 / 1753
July 29, 2016
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Very helpful and proficient staff! Their caring attitudes provide support and comfort to families as well as patients. Thanks
Review( 349 ) : 537 / 1753
July 27, 2016
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Everything was great with the service. The only complaint I have is that when originally quoted $420 I ended up spending $573. When given quotes I personally feel that iv fluids should be included anyways, if a person was to get surgery they wouldn t have to pay extra for this. In my eyes my dog is a part of the family and should be treated equal when it comes to surgery. I did get asked if I wanted any baby teeth removed I said yes as I thought it was just 1, he had 8. Although I was o it charged for 4, he was already under and for how simple it is to remove baby teeth that s an extra charge I feel is unnecessary. If I went and had to pay to get them removed then yes but considering I went and was almost at 500 by this point something so simple should not be charged if they are already under. In short service was great but when asked about giving better care to your pet it s hard to say no and therefore I feel when a customer calls about a quote they should Be given all extras cost over the phone or even have them included. Pets are family too, you d want the best care if it was a family member.
Review( 348 ) : 538 / 1753
July 27, 2016
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I m thankful that exceptions were made to accommodate my pet when diagnosis, transportation and finances were tricky. I m also thankful that my endless stream of questions were answered in a timely manner and to the best of the staff s capabilities
Review( 346 ) : 539 / 1753
July 26, 2016
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Everything was great! But it s very expensive for a checkup. And payment took a long time. I m allergic to cats and I was sneezing like crazy so I just wanted to get outta there! Just a quick note as I ve worked in marketing research - this survey wouldn t be considered statistically valid as the default is set at 5 stars.
Review( 343 ) : 540 / 1753
July 25, 2016
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I was very upset about my visit to sunrise on torbay rd. I had to spend time savving money to get my female dog spayed and then the vet expressed concern about her and reversed sedation and asked that she be able to test her blood and sugars. Her concern seemed excessive and i was worried so I conceded to this request.She told me that my pets sugars were 25, Surgery was cancelled and I had to return the next morning to have her sugars checked again and miraculously they were normal. The 350 plus tax that I had prepared to spend for a spay turned into 200 for a problem that didnt exist. In fact, I am suspicious that this was an invented issue in order to take more money from me. Perhaps I looked gullible, or as if I had money to spend on nothing. The vet then told me she hadnt charged me for the sedation, as if she did me a favour! About 2 weeks later, a friend experienced the same kind of thing and posted it on facebook. I asked her where she had been with her pet and it was your clinic. She went in for a service and ended up charged an exhorbitant amount and didn t receive the service she came for. I feel taken advantage of and I won t return to your clinic. I now have to start saving money again to be able to spay my pet.
Review( 340 ) : 541 / 1753
July 24, 2016
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Very friendly and comforting atmosphere!
Review( 339 ) : 542 / 1753
July 23, 2016
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I didn t have an appointment and was told over the phone that there would be an additional charge for a walk in. Dr. D saw us before his scheduled appointment times that we were told he had which was really appreciated because we were a little concerned that time might be a factor in case Maya s accident caused her any issues. Dr. D is the only person I trust with my girl so I was so relieved that he was able to see her and let me know that she was ok!
Review( 336 ) : 543 / 1753
July 22, 2016
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Melissa @ Sunrise was very friendly. My appointment went well. I received a check up call last night to see how Tia was doing, which was very unexpected but much appreciated. Sunrise staff are the best!!
Review( 334 ) : 544 / 1753
July 21, 2016
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All good!
Review( 331 ) : 545 / 1753
July 18, 2016
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The vet seemed like he doesn t much like dogs. He was annoyed that the dog was excitable, but she s a puppy. That s what they do!
Review( 320 ) : 546 / 1753
July 15, 2016
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you guys keep up the great work. helped us out very good.
Review( 313 ) : 547 / 1753
July 13, 2016
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I have to say that your employee Kenneth is VERY professional, friendly and very informative . It s a great service that you offer to call and check on the animals after a visit ! Will highly recommend your services !!
Review( 312 ) : 548 / 1753
July 13, 2016
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Have been coming to this clinic for years and everyone from the girls on the desk to the veterinarians are wonderful. I never feel pressured into unnecessary testing or procedures. I have spread the word and have many friends and family that now go to the clinic and feel the same way.
Review( 308 ) : 549 / 1753
July 12, 2016
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Wish the pricing could be more reasonable.
Review( 303 ) : 550 / 1753
July 11, 2016
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Sunrise animal hospital provides a very prompt and professional service their staff is super friendly and knowledgeable and I knew my dog was in great hands as soon as I dropped him off. I very much like the fact that they will send a text to notify you that your pet is out of surgery and recovering.