We always appreciate how well that Windcrest animal hospital whether it’s the boarding or the vet takes care poppi & scout. It truly is a piece of mind when we leave them, for boarding Both poppi and Scout appreciate all the love and attention they get.

I was very pleased by the way everyone treated my little girl named Lucy. Dr. Namey was extremely careful when she handled her. All my y questions were answered consciously by every staff member. I really appreciate how awesome everybody was. ??

Thank you for all you are doing to help make my Matilda more comfortable in her current situation. I am hoping to have more quality time with her before i need to make the final decision. Everyone has been fantastic!

Windcrest took my dog in during an emergency and they saved my dog s life. Windcrest veterinarians and vet tech staff are extremely professional, courteous, capable, and above all very kind hearted and empathetic. I recommend them to anyone who loves their animals.

I felt the cost of the visit was exorbitant, nearly twice what our regular vet charges, and the cost of the recommended diagnostic procedures were not affordable, so we had to forego them. While the vet care we received was what I expected, the costs at this practice are much too high and we won’t be back

Blood work was miss placed have to go back with my pet

Everyone we are with are excellent, the treatment they give Sailor is exceptional. Shelly is the best and all are great. Windcrest is definitely a 5 star vet.

I do enjoy the cleanliness of this facility and find the staff extremely friendly and professional.

Dr. Anthony and his assistant during the visit were fantastic!

Overall I was very glad I went to Talleyville, Vet and staff were great.

We wouldn’t go to anyone else besides Dr Bell. She is the best!

Always the best!

Everyone is friendly and very professional. M&M was happy and felt comfortable being examined and receiving nose drops.

We love Dr. Bell and everyone we ve met at CVH. Rocky, our Jack Russell is also a fan!

Staff and vet communicated well and Lucy (our Basset) treated well. The biggest reason we would find another practice is your very high billing rates. For an ear infection and nail clip the bill was $500.00.

Thank you for seeing us on short notice and taking care of Marley

Absolutely love Dr Bell and her staff. She has always given exceptional care. However - pricing is outrageous. The average person can not easily afford care for their animal(s) at Centreville or any of the Windcreat hospitals. The only reason I continue to come back is Dr Bell. Thank you !!

Dr. Julian was wonderful. He explained everything clearly, was candid, answered all of my questions, and was friendly. Everything a vet should be. We will definitely use Windcrest again.

Our dog has epilepsy and it has been a Godsend having their care and convenience to our needs. Thanks to all of them.

Very nice and efficient and clean! Dr. Dawkins was extremely nice and it was evident of her love for dogs/animals

We are so fortunate to have found you! Thank you for all of your time getting to know Nicky, to provide the best possible care for him. Looking forward to our follow up visit.

Noli and I had a great visit to Windcrest. I want to mention that Isabella did a great job getting in touch with me to work through the fact that Noli needed to be sedated for her visit. Dr. Julian was kind and gave me great advice for Noli s allergies and gave us a treatment plan that started to work immediately. We had a great experience. Thank you.

Too many text and email messages telling me that the dog needed to be seen. I got there and was told it was only a recommendation and she did not need to be seen by the vet. That was not communicated at all until the vet tech explained it when we were already in the exam room.

email sent on July 30th to Customer Service. I am writing to formally complain about an issue I encountered with Windcrest Hospital during my appointment on July 30, 2024. I was charged $174.30 for a Cytopoint Injection, which has historically cost $60.50. This significant and unexpected increase in price was not communicated to me beforehand, and I was forced to pay this amount without prior notice. When I raised this issue, I encountered resistance and inadequate explanations. I have been a loyal customer of Windcrest Hospital for several years, managing my dog s health through regular check-ups and vaccinations. For the past 3-4 years, I have consistently booked appointments solely for Cytopoint Injections by calling the facility and paying the established price of $60.50. I have included a past receipt as evidence of this consistent pricing. On the day of the appointment in question, I booked online due to the phone system s repeated recommendation to use the website. In the appointment booking form, I specifically mentioned that only a Cytopoint Injection was needed. Despite this, I was billed for a 6-month routine health check-up, which my dog had already received in May 2024. It is clear that the booking system is flawed and does not provide a clear option for scheduling appointments solely for Cytopoint Injections. I am attaching screenshots of the booking process and confirmation email for reference. I request the following: A detailed explanation of how I could have avoided this situation and how Windcrest will address the issue. A review of the historical pricing and whether Windcrest will honor the previous rate of $60.50 for Cytopoint Injections. Guidance on how to properly schedule an appointment for just the Cytopoint Injection in the future, given the current booking system limitations. Please address these concerns promptly. I am available for further discussion at (484-757-4989) or via email at [email protected]. Thank you for your immediate attention to this matter.

The only reason I rated everything a 5 is because there were no options higher. What a great experience and my dog was feeling better almost immediately. I thinks he knew he was in great hands.