Excellent experience.

Our wait was 31/2 hours. I called before we came and they said 1-2 hour wait. 30 minutes later when we arrived they said 3-4 hours. It would be really nice if you could leave and come back in 3 hours and only have to wait an hour. Everyone was very nice just frustrating to wait so long

They were all fantastic!

I really appreciated how all of the staff I came in contact with, I really felt like they cared about my Oliver, and especially the doctor Petersman was great!! Thank you!

The technician who trimmed our dog s nails on June 23 did a good job. Thank you.

I was very impressed with the communication and care my dog received. They made sure that I was aware of what the situation was and remedy and cost. The cost was actually a lot better than what I expected. Very impressed with the staff from front desk to the veterinarian.

Dr Schmit was patient and thorough. Answered all questions never felt rushed!

This survey needs some instructions on how to complete it. Everyone is always so nice at Noah s. Keep up the good work.

My laptop is not cooperating with the questions but I was totally satisfied with all. Additionally pleased with how comfortable my normally skittish kitty with strangers to her was very comfortable with all staff that handled her.

We had a bleeding dog, were told we’d have a 2-3 hour wait to see a vet. Once in the room, we were not given any updates on timing, nor offered water for our dog, and had to explore drawers to find paper towels to help stop the bleeding ourselves. A little more attentiveness to our pets wound might have been helpful. We were just kind of sent to a room and left there. No person came in at all for over 2 hours.

I greatly appreciate you having Saturday hours, as coming during the week is not possible due to my work schedule. Thanks for that. Also, Dr. Steinke and the two vet techs were very attentive and thorough with Rosie, my poodle. I choose to bring Rosie to Noah s in Speedway, IN, because it s very close and convenient to my home, the staff is friendly, and they have an ER in case we need it. All of those points go in to me continuing to go to this location/vet.

My cat was seen on the 13th and the receptionist, vet assistant, and main vet were extremely courteous, knowledgeable, and thorough. They made me feel comfortable, and I appreciate their kindness. I would definitely recommend Noah s emergency to anyone who needs their help!!!

As with every time we have an appointment everything is effective and efficient. The staff at all levels shows a caring and friendly attitude.

The emergency wait time was about 3 hours; however, I’m not angry about that because we were not an urgent case, and I fully expected it. I understand how emergency vets work, and I will not hold that against them. When we saw the vet, she was so sweet and clearly knew what she was doing. She eased my fears drastically as I was spiraling to worse case scenario. I’m so grateful for her! The front desk team was also so friendly and worked with me to schedule a next appointment. They made me feel comfortable and seemed to genuinely care about my dog. For this reason and the fact that I’m beyond lucky and grateful to not have been an urgent case, I’m perfectly satisfied with the visit.

The vets and staff are phenomenal.

Everyone was so helpful and caring. I was very thankful and impressed about how well they handled everything. I can’t pick one person because they were all so wonderful.Misty is doing fine after she got rid of the tape worms.If ever I have another emergency I will definitely be there. Thank you all so muc

This is the first time I have used Noah Animal Hospital. I feel so very blessed to know that it is close enough to my home if ever I had an emergency with one of my three girls (cats/family). The staff, nurses and Doctor was just outstanding. Thank you all for being our Angels on earth. May God Bless all of you!! Kenneth O’Hare Marita Louise O’Hare (car)

I would go again, a follow up call to see how Indy was doing would have been nice. He was sick with the scoots I am sure from the shots. He slept a lot today.

Everybody was great!

The scale is actually in the direct line from the exam room to the main desk and similar in color. Walking in my dog was put on the scale but I didn’t realize it was right by the door as soon as I exited. That’s an extremely poor choice of location. With my rambunctious dog on the leash and my hands full of paperwork and my purse I didn’t see it. In fact I had no idea what I had tripped over until I sat up. My face and arms hit the scale hard. I really think it should be moved or have something set around it. When I suggested that the woman giggled. I wasn’t joking. I’m 65 and falls can be serious. I hit my artificial knee hard as well and it is very painful right now. Hopefully it isn’t damaged. The technician even said oh everybody trips over the scale, I strongly suggest that something be done about this before someone is seriously injured. I’m not one to seek litigation but someone else could have a solid case against the practice. Falls are a major problem for people as we age. Broken bones are a frequent problem. I appreciated that they helped me up and asked if I was okay but again I can’t be strong enough with the warning that it must be dealt with even if you have to rearrange the entire waiting room or relocate the door of the exam room. I’m not really sure what I will do in the future. I may look for a safer location for me to find care for my dog. Unless I hear that you have changed the set-up from you I will likely look elsewhere. It really wasn’t a laughing matter but perhaps that was just a nervous response from the technician when she laughed.

My grandson brought Copper in for me. I had called & let the front desk know I wanted Copper to get ALL his shots as he has to be sedated before he comes. My grandson unfortunately said he was trying to save money so guess he didn’t get all shots. I did come on next day to see what he needed. Girl said he needed a test ?name for which he needed to be sedated & it was due back In January. Wish they had performed that test. Otherwise your staff is always very cordial & always explains everything.

Dr Lewis and the technician who took care of us was amazing and I can t thank them enough for explaining everything.

They’re always so nice and clear about cost before they do anything. They always make my kitties feel safe and it makes the process so much easier.

The experience is just like a human ER… wait times are long but what are you going to do when your pet needs help? We weren’t a true emergency but we definitely needed to be seen by an ER vet right away.

Every part of the process was wonderful. I called ahead and was met in the parking lot by a staff member who took my dog immediately to be evaluated. Everyone was kind and thorough. Much appreciated in an emergency situation!