Review( 49 ) : 3151 / 6961
Staff Provider Facility it self Waiting Time Fees
Both my cats go to either Talleyville Vet or Windcrest. The staff is always wonderful. All of the phsycians and techs we have encountered are thorough and attentive. We absolutely would be lost without Dr.Cassidy. I always recommend this practice to anyone looking for a wonderful place to take their pets.
Review( 46 ) : 3152 / 6961
Staff Provider Facility it self Waiting Time Fees
The staff are always friendly and professional. The provider spent sufficient time with my pet, and answered all my questions. I will continue to come back.
Review( 44 ) : 3153 / 6961
Staff Provider Facility it self Waiting Time Fees
Yes Dr. and staff were great, was surprised my office visit was inexpensive as I m on disability.
Review( 43 ) : 3154 / 6961
Staff Provider Facility it self Waiting Time Fees
It was an emergency visit and my dog was treated wonderfully. I was thrilled with the service provided. Thank you, Liz Stevens
Review( 40 ) : 3155 / 6961
Staff Provider Facility it self Waiting Time Fees
During my last visit,it was not explained properly that I had to pay for the boosters.. I was under the assumption that the fecal test and booster shots were all paid for ahead of time, hence the $580.00 bill. Today I found out that I still had to pay for both boosters and the technician, but the fecal was in fact paid ahead of time and removed from the bill. Please explain this to customers during their visits more carefully.
Review( 39 ) : 3156 / 6961
Staff Provider Facility it self Waiting Time Fees
My visit was to get the 2nd booster of my dog s influenza and Bordatella vaccinations. The appointment took all of 3 minutes, so I was disappointed to learn that I was charged for something like a Technician Exam (I don t have the bill in front of me right now, for the exact phrase). The technician certainly did not give my pet an exam in 3 minutes (during which time she also would have had to administer 2 shots) and we were just charged 2 weeks prior to that for an exam. It just feels like we get nickel-and-dimed at every visit and that the office is just in it to make money off of people. Especially since the vaccinations themselves were more expensive than in prior years because all of a sudden this year we had to get a new format - this double shot aka DOUBLE the chances for you guys to charge us for something.
Review( 37 ) : 3157 / 6961
Staff Provider Facility it self Waiting Time Fees
Dr. White totally rocks! You should give her 10 pizza slices.
Review( 36 ) : 3158 / 6961
Staff Provider Facility it self Waiting Time Fees
My cat was sick and Dr. Anthony was able to see me on Friday when I called. However, the appointment was booked in Hockessin, even though I had only ever been to Windcrest. I went to Hockessin, but I wish I had known that before I drove in the other direction to Windcrest. Also, when I got the medicine from the vet tech, it was a liquid. I can t manage to hold my cat, open her mouth and spurt the liquid medicine. I wish I had been asked if my cat would be able to take (or me give) liquid medicine versus a pill that I could put in a pill pocket. Consequently, I haven t been able to give my cat the proper amount of medicine and she is still sick.
Review( 35 ) : 3159 / 6961
Staff Provider Facility it self Waiting Time Fees
It was easy to get an appointment, and I was pleased by the care my pet received. The staff is very professional, and caring.
Review( 34 ) : 3160 / 6961
Staff Provider Facility it self Waiting Time Fees
Very friendly staff. Danielle does a fantastic job on Archie!
Review( 30 ) : 3161 / 6961
Staff Provider Facility it self Waiting Time Fees
I would suggest that the call center and the Lancaster location double check the schedule prior to telling patient to come to a certain location. I had called one location that I wanted to go to scheduled the appointment same day and the staff was super friendly. I realized there are several locations so I called again to confirm I was going to the particular location I wanted and when I arrived at the clinic they told me I was in the wrong place. Wasn’t too frustrated because it happens. The staff were nice gave me the address to the correct clinic for me to go. Turns out that was the wrong address and I had to call for the third time about one appointment. Kinda turned me off, was very irritated when coming in for the appointment but after talking to the vet and techs I was very pleased. Just tripe checke schedules (:
Review( 29 ) : 3162 / 6961
Staff Provider Facility it self Waiting Time Fees
Craig, Dr. Dawkins, etc. Were incredible!! Thank you all for your expertise! Fondly, Nancy, Phoebe, and Michael!
Review( 28 ) : 3163 / 6961
Staff Provider Facility it self Waiting Time Fees
Thanks Dr. Namey...you ve been so good to us!
Review( 25 ) : 3164 / 6961
Staff Provider Facility it self Waiting Time Fees
On Wednesday, I tried using the online scheduling system first, but I couldn t get an appointment for my sick cat for two days later, Friday at 10:00. Although I did reserve that appointment, I called the office just to see if I could get my cat in earlier. I got an appointment that was in 40 minutes. Not sure why the online scheduling system did not allow me to do that. Just thought you might want to know that the online system isn t that useful yet.
Review( 23 ) : 3165 / 6961
Staff Provider Facility it self Waiting Time Fees
It is always difficult to be totally objective about wait time , because one must always accept that there are always unforeseen priorities. However, that has been the only criticism over many years of excellent service.
Review( 20 ) : 3166 / 6961
Staff Provider Facility it self Waiting Time
They helped save my loving pets life & still worked with my budget!
Review( 18 ) : 3167 / 6961
Staff Provider Facility it self Waiting Time Fees
They need to listen to the concerns of the human and not nickel and dime us to death and make us believe if we don t have something done then our pet might die.
Review( 17 ) : 3168 / 6961
Staff Provider Facility it self Waiting Time Fees
fast and pleasant staff
Review( 6 ) : 3169 / 6961
Staff Provider Facility it self Waiting Time Fees
We have been sending our dogs here for years. Our dogs go willingly and are not afraid. My one suggestion would be to give a discount to frequent borders. We board are dogs about seven weeks a year there.
Review( 4 ) : 3170 / 6961
Staff Provider Facility it self Waiting Time Fees
The staff members are always professional and courteous. My only issue is that this is the second time that Jake has gotten sick after boarding
Review( 1 ) : 3171 / 6961
Staff Provider Facility it self Waiting Time Fees
Thank you for being so kind and considerate in helping us with our cat, Nutmeg.
Review( 7071 ) : 3172 / 6961
Provider Services provided Waiting Time Fees
Review( 7068 ) : 3173 / 6961
Provider Services provided Waiting Time Fees
Review( 7067 ) : 3174 / 6961
Provider Services provided Waiting Time Fees
Review( 7060 ) : 3175 / 6961
Provider Services provided Waiting Time Fees