Hi, I came in for a routine heart worm check up so I could refill my pets heart worm preventative medication. I then had to buy some sort of fecal test with no explanation of why or if my dog needed it, and also had to get a wellness exam even though he wasn’t due for one until September which also cost me money I didn’t expect. Left the vet paying over $200, which is the most I’ve ever paid anywhere. Now I have to come back for booster shots and then my pet is due for shots in September. I will probably be finding another vet for the check up in September, unfortunately. Pretty disappointed with the lack of information I was given at this appointment when I asked questions and didn’t get many answers.

Very nice experience

Staff was AMAZING! Felt welcome from beginning to end...as always. LOVE Casselton vet!

Love the new Fargo offices.

Once checked in at the front desk, the waiting area in front of the examine rooms was set up such that other owners and dogs had to pass within 3 feet of other dogs waiting to be seen. This is a bit too close for comfort tor reactive dogs or if an owner does not have close control of their dog. Fortunately an owner with an xlarge dog was smart and walked with his dog next to the examinination room doors to prevent his exuberant dog making contact with other dogs waiting for their appointment.

I always wanted all our five dogs and cat to be with this clinic. However, not so easy to drive all the time. However, Dr. Huckle has made our lives so much better and we love her!!

Fabulous!!

techs were 10 minutes late, offered no apology, were not friendly like usual.

The only thing I saw as an issue was that there were no options when it came to medicine. My dog is on an expensive antihistamine. The first time I knew the cost of this medicine was at check out. I would have liked to have an option on kinds of medicine that could work at different price points instead of sticker shock at check out.

Thank you so much for Saturday appointments!

For normal appointments, we are always able to get in when we need to be seen. That’s actually why we switched care to you guys and make the drive from Fargo. We really appreciate it! But for this surgery, we had to schedule more than a month out and then we got a call that it had to be pushed back another two weeks. It’s the only time we’ve ever been even slightly disappointed at the wait to get treatment for our pet. Then when we got the paperwork the week prior to surgery stating my pet had to be updated on vaccines for at least 28 days prior to surgery, I panicked thinking we would have to delay another month. I think that is something that should be disclosed or checked when surgery is scheduled, not sent out a week before the actual procedure. The vet accommodated us and did vaccines the day of surgery, but it caused a bit of stress and an easy change to your process could have saved us that. Just food for thought.

Everything was great. Thank you!

I almost fainted when I was told my bill was $1,100, and the woman reading the 8 xrays, etc seemed surprised, too. It was not explained to me what the cost of each xray exposure was. Of couse I want to do what is necessary to find answers for my horse, but I think the vet went overboard on xrays. I should have thought to ask the cost. I trusted the vet was acting in good faith and that 4 xrays of each front hoof was absolutely necessary. Be up front and transparent on cost.

I was going to Stockmen’s, I have no desire to go to their new facility. They don’t seem like they cared. Casselton vet seemed like that they truly cared about my concerns and the well being of my pet. Thank you

We waited too long to be seen, and waited even longer to get the meds. Pills were not scored. Still waiting on lab tests. I prefer CAsselton location.

Bella is doing much better, back to her old self.Thank you so much.

My visit was somewhat of an emergency. The staff were able to work me into their day with very little wait time at all especially considering we weren t scheduled. I am so thankful we were able to be seen. Our young foal got the care she needed in time.

Just keep in mind that some people haven t been to a vet before and need things fully explained. I felt many things were assumed of us without questions being asked.

5 stars!!

The doctor I saw was slightly condescending. While I understand the doctors have medical degrees, when I bring up a scientific study to discuss with regards to my dog, I didn’t bring it up to tell her how to do her job. I’m not a vet, it’s why I was asking. Also, if doctors could provide more potential options for medications that would be helpful as well. Lastly, one of your survey questions is grammatically incorrect.

i was working here so i just did a drop off and we did him last. and so far his ears are doing a lot better!

Thank you for listening and taking the time to understand my dogs health issues.

I know you had a busy day Dr. Peterson but thanks again for squeezing us in! April is healing quite well in the few days since we were there. Maybe put a sign on which door for checking in horses for people who are new. I didn t know which door to use and went to wrong side originally looking for direction on where to go.

We are grateful to have a caring vet assist our dog with emergency care on a holiday weekend. This member of our family was very ill and may not have lived if we had waited to get an appt to see our previous vet. Casselton Vet Clinic is now our regular veterinary clinic,

Our vet bill was unexpectedly large. When I my husband inquired about payment plans, we were told that this needed to be set up ahead of time. How is this communicated to customers? It would be nice if this option was presented before we were given the final bill at the end of our visit. We love the Casselton vet, but we were unsatisfied with receiving this information after the fact and will be bringing our animals elsewhere in the future.