Review( 60 ) : 3151 / 7294
Staff Provider Facility it self Waiting Time Fees
My daughter was the one who took Bubba to the appointment. She was really impressed with everything. Bubba will be returning on Thurs for his second chiro/acupuncture treatment. He is doing amazingly better.
Review( 54 ) : 3152 / 7294
Staff Provider Facility it self Waiting Time Fees
Just a couple of minor comments: I don t understand, for the number of DVMs you have, why I had to wait almost two weeks for a simple rabies/distemper vaccination. I realize that there was also a wellness exam, but still, 2 weeks seems a bit protracted. The other comment I have is, why schedule an appointment when you don t have the office staff to see to the clients you are serving. The poor woman who was at the desk on the day of my appointment was by herself, answering phones, taking payments, noting client arrivals, and in my case, had to set up a payment plan. There should have been at least one more person at the desk; that poor woman was nearly frazzled. Better lunch scheduling procedures should be established. Otherwise, I was very happy with my visit to your facility. It s clean, it s bright, the office staff and the medical staff were wonderful. You ve got some good people; you should be proud.
Review( 53 ) : 3153 / 7294
Staff Provider Facility it self Waiting Time Fees
Dogs in the cat area trying to smell my cat making him more scared then he had to be, also dog urine on the floor in cat waiting area
Review( 52 ) : 3154 / 7294
Staff Provider Facility it self Waiting Time Fees
I always recommend Casselton Veterinary Clinic. The veterinarians and staff are above top notch.
Review( 51 ) : 3155 / 7294
Staff Provider Facility it self Waiting Time Fees
Dr Hannah is the best!!
Review( 49 ) : 3156 / 7294
Staff Provider Facility it self Waiting Time Fees
From my IPad, I was unable to click on the stars. My answers were all EXCELLENT ratings. Thank you to Dr Schmid and staff for another satisfactory vet visit.
Review( 47 ) : 3157 / 7294
Staff Provider Facility it self Waiting Time Fees
I am very happy with the availability,knowledge and interactions with all at Casselton Vet. I am grateful to have a facility like this right in my backyard.
Review( 45 ) : 3158 / 7294
Staff Provider Facility it self Waiting Time Fees
This was my first visit to the clinic. I was very impressed with the facility and all the people working.
Review( 43 ) : 3159 / 7294
Staff Provider Facility it self Waiting Time Fees
We are blown away by all of you. We regret not coming to you sooner. The genuine care and concern made us very hopeful. You all are amazing!
Review( 38 ) : 3160 / 7294
Staff Provider Facility it self Waiting Time Fees
The atmosphere has changed the past few years. Front desk staff used to be friendly and polite. Now they are short and rude on the phone, have a know-it-all attitude, and are very unpleasant to deal with both in person and on the phone. Twice in the last year I have scheduled appointments with what I thought would be the veterinarian, only when I arrived I was told it was a tech appointment. Staff do not listen to my concerns when I call and do not explain the appointment scheduling system. This being said, the vets and vet techs are great to work with. Unfortunately the front desk staff are not and I will be looking for a different clinic because of them.
Review( 37 ) : 3161 / 7294
Staff Provider Facility it self Waiting Time Fees
This was one of the best visits I have had to Casselton Vet. The Dr that saw my dog was phenomenal and I actually felt like she cared. She made conversation with me which made me feel much more comfortable. I really appreciate the care Kimber and I received.
Review( 36 ) : 3162 / 7294
Staff Provider Facility it self Waiting Time Fees
We have been using Casselton Vet service since 1985. We now live 60 miles away and still bring out pets there. We love our pets like family and would never take them anywhere else. The staff is always friendly and willing to help. The doctors are fantastic. Thanks you
Review( 33 ) : 3163 / 7294
Staff Provider Facility it self Waiting Time Fees
I got the report after the appointment, which stated my dog was overweight, yet that was not discussed during the exam. At a previous visit it was discussed so we took measures to get her weight down. Her weight was down to the previous vets recommendation so that is bothersome.
Review( 28 ) : 3164 / 7294
Staff Provider Facility it self Waiting Time Fees
I appreciate the call backs when requested -- it is obvious that you all care about my family members as much as I do and want the best for them. Thank you!
Review( 26 ) : 3165 / 7294
Staff Provider Facility it self Waiting Time Fees
When I called and made an appointment I wasn’t aware that it was considered “urgent” and I would be charged $80 for that. I didn’t request an urgent appointment. However, the service was great. Would have been nice to know that before getting the bill.
Review( 25 ) : 3166 / 7294
Staff Provider Facility it self Waiting Time Fees
All 5-Stars. Was unable to get site to let me respond
Review( 23 ) : 3167 / 7294
Staff Provider Facility it self Waiting Time Fees
Molly is great at getting us the right care. We have horses So getting scheduling out to our barn can sometimes be tricky .... Castleton does a great job to make sure the horses are seen in a timely manner. Dr. Kingsley who saw my horse today explained everything, took time to answer my questions, and left with making sure there was a follow up plan. Thank you for the great work!!!!
Review( 19 ) : 3168 / 7294
Staff Provider Facility it self Waiting Time Fees
Great care and concern for my lamb, thank you
Review( 18 ) : 3169 / 7294
Staff Provider Facility it self Waiting Time Fees
Very impressed!!!
Review( 15 ) : 3170 / 7294
Staff Provider Facility it self Waiting Time Fees
You are always so great to help...for instance, I asked if someone could trim the nails on my other dog that didn t have an appointment, and it was done in a flash! Thank you!
Review( 9 ) : 3171 / 7294
Staff Provider Facility it self Waiting Time Fees
You guys are the best! The vets and techs take such an excellent care of Maya! The pharmacy always has her meds on time. The ladies at the appointment desk are so pleasant and friendly. And whoever takes care of the hallways and offices does a great job! Maya is my heart and the only people are trust with her care are the workers at Casselton Veterinary Services. Thank you. Krystyna
Review( 8 ) : 3172 / 7294
Staff Provider Facility it self Waiting Time Fees
The tech and Dr. Wieland were both very thorough. I was very impressed. Thank you!
Review( 7 ) : 3173 / 7294
Staff Provider Facility it self Waiting Time Fees
I really appreciate how well the staff treats Taz and they take such great care of him. He enjoys coming to the Vet to see everyone. It is such a joy to hear when they tell Me how much the love and enjoy seeing him and having him as a patient and go above and beyond to help him.
Review( 3 ) : 3174 / 7294
Staff Provider Facility it self Waiting Time Fees
I love the Casselton Vet folks and clinic, that s why I have been a customer there for many years.
Review( 7297 ) : 3175 / 7294
Staff Provider Facility it self Waiting Time Fees