The staff went above and beyond to help me with Korra. My foot is in a boot due to a broken bone the staff was empathetic and made my day better.

Getting a hold of the office was a bit difficult, I had tried calling right away at 7:30 and was on hold for 12 minutes. Other than that I love taking tucker here!

The cat room table was not clean There was no towel or blanket with Feliway on the table The weigh scale was dirty It is important to clean in between cats imo and it use to be the business s opinion too - becuase they did it.

I made an appointment with Dr Huckle (our usual Vet) to spay our black lab on 7-19-23. I had called a month prior to see if moving the date to 7-26-23 was an option and I was told she would be gone that day, so I said I would keep it on 7-19-23 as I wanted Dr Huckle to do the surgery. When we picked up our dog after surgery, I noticed that Dr Thill was listed as the Dr. I asked the Tech and she verified that Dr Thill did the surgery. The Tech was nice and appologetic about the mix up in Drs. She stated she would talk to the Business Manager about it. I expected a call from the Business Manager to discuss this, but I didn t which was even more frustrating. CVS seems to have gotten too big and impersonal. I have nothing against Dr Thill, but I don t know who she is and I don t like going to a Dr I don t know for myself or my pets, especially a surgery!

We took our dog for a cytopoint injection at 2130. I went inside to get checked in and the lady at the reception desk told me it s not an appointment and they were going to take my dog to the back for the injection. I explained she is human aggressive and that will not work. She told us we could bring the dog unto an exam room for the injection. We were in the room for a few minutes when 2 techs burst in the door. The only thing they said was here for a cytopoint injection and before we could discuss how best to do this for our dog, one of the techs (male) came up by her face and held her against the wall. If my boyfriend wasn t holding her the tech probably would have been bit. I ve very upset regarding the techs behavior. I spoke with a different receptionist after and she informed me it does mention something about my dog being aggressive in her chart. I m very upset that the techs did not even ask how it would work best to give the injection that would keep all of us safe and be the best for our dog. I m my dog were to get a bite on record because the techs can t do their job properly I would have been very upset. We will be finding a new vet as this has been a common occurrence for us with the last couple of visits

I was a bit surprised that I had to schedule this meeting asap for Oakley s booster shots and wellness exam as we had not received any notification that those shots were expired already. I was also surprised as her last wellness exam was in September or October and was told that is overdue now as well.

I really enjoyed working with the vet. He spoke explained everything clearly and answered all of my questions. What really stood out is that he recommended getting the medication elsewhere at a cheaper cost even though that wasn t in the best financial interest of the business. That goes a long way to having creditability with me.

I was very happy to be able to be seen on Saturday for an urgent appointment that was available to me when I called in first thing in the morning. Sometimes it s very difficult to get in because you re so busy and that just shows how good you are. I had an excellent provider and I was very pleased with my visit and found out exactly what was wrong with my kitty. That was a huge relief to get some answers and get him on some medication to help him. My dream job is working right there with you all.

I always have had good interactions with the Doctors,and staff. We have been using Casselton Vet for over 25 years!

I brought 2 dogs in for their yearly check ups and shots. One, Liam, has behavioral issues when dealing with strangers (this is a work in progess) due his having bee abused before we adopted him. Dr. Moen and Grace worked slowly and patiently with him for quite a while to gain some of Liam s trust and put him at ease. They also recommended that I bring him in for fun visits to help him socialize. Dr. Moen also indicated that we could make arrangements for Liam to receive professional counseling . Dr. Moen and Grace are, in my opinion,the definition of compassion, commitment and professionalism. I hope they stay with Casselton Veterinary Hospital for a very long time! Ron Ragan

Honestly, I am sending a letter questioning my charges. The service was very good. When I got home and reviewed my bill, it did not look accurate as in charged multiple times for the same code? I did send a letter of concern asking for more detailed explanations. Thank you.

Everyone is always friendly, knowledgeable and professional!

My iPad would not let me click on the stars. I was very happy with my visit. The vet is awesome!

My dog had TPLO surgery. With lots of medication’s, probiotics, antibiotics, etc. it would have been really nice to have everything laid out on a sheet of paper. The previous location I had surgery at had a detailed list of medication’s and how often they should be given, even though they say it on the label, it is nice to see it on paper so you can Time them correctly. Otherwise, everything was great.

Will never go to any other Vet. You are all amazing!!! Recommend 100%

I greatly appreciate all the staff there and understand wait times may be a little longer but i was there 15 minutes early and by the time everything was said and done we waited 20 minutes past our appointment before anyone even came back to the room. Emergencies happen but you definitely feel forgotten about after a certain point.

Everybody treats our fur babies like they were their own. Very caring and understanding.

Just keep doing what you are doing. Great place and staff

This was one of the best visits we have had. Everyone was very friendly and helpful and kind to our dog.

Friendly staff and got me in quickly. Appointment was through but quick.

Proactive notifications for when my animals need vetting. I prefer text messages. Please check to ensure I m opt-in status for these because I don t get anything from you, so my Chewy.com orders have gotten declined multiple times because my dogs need a check up .

My dog is pretty fearful, and he did way better with everyone than I thought he would. Definitely worth the drive.

Quality care, affordable pricing. Staff is always so friendly; especially to Maple. Love to see that. Always recommend you guys! Thanks again!

I would like to thank Dr. Galbreath and Brandee for their kind, thorough and wonderful care of my mare during their farm visit. Coming such a distance and helping us is something I am truly grateful for. The subsequent followup and assistance I received to continue to care for this mare were also so helpful and made this extremely difficult situation bearable. Your office staff, Dr. and assistant all were exceptional. THank you

I understand that the clinic was busy, but our appointment took almost two hours! We sat in the room for an extremely excessive amount of time and had no idea what was going on. After all of that, our paperwork wasn t done and the front office didn t have enough help to assist us. Very frustrating visit for us.