Review( 331 ) : 3026 / 6961
Staff Provider Facility it self Waiting Time Fees
We were seeing Dr. Constantine before she left. This was the first time Dr. Stoltzfus had ever seen Spike. He had limp tail, which I think many unexperienced vets would not recognize. Dr. S. knew what to do, and in less than two days he had some control of his tail. Thank you, Dr. Stoltzfus!
Review( 325 ) : 3027 / 6961
Staff Provider Facility it self Waiting Time Fees
Excellent vet facility however very costly.
Review( 322 ) : 3028 / 6961
Staff Provider Waiting Time
Everything went very well staff is knowledgeable and very plesant
Review( 321 ) : 3029 / 6961
Staff Provider Facility it self Waiting Time Fees
Long wait time, but, understandable when there could be other emergencies.
Review( 320 ) : 3030 / 6961
Staff Provider Facility it self Waiting Time Fees
Great experience always!
Review( 319 ) : 3031 / 6961
I HAVE NOT MADE AN APPOINTMENT RECENTLY FOR MY DOGS SINCE, HMMM, MAYBE JULY?...Hint hint. We are all coming next week. Ask me then!!!
Review( 317 ) : 3032 / 6961
Staff Provider Facility it self Waiting Time Fees
It’s really highway robbery with the prices Windcrest charges clients when there is an emergency for your pet you love so dearly. One would seem like a horrible person especially if they can’t afford the outrageous price to help their pet get well. The same goes for VCR when I was having a pet put down because he was suffering. My pet was badly gone and they were jangly me a $6,000 bill to pay. The owners of these places should be ashamed of themselves. Heartless!!!
Review( 316 ) : 3033 / 6961
Staff Provider Facility it self Waiting Time Fees
The staff was kind and knowledgeable and was good at explaining complicated medical topics to me. I appreciated them taking the time to make sure I understood the diagnosis and the treatment. The staff also made an effort to reduce the stress of the visit for my cat and that was appreciated also. Waiting times are a little long when you get there but I realize that I am there for a non emergency appointment in an emergency facility.
Review( 315 ) : 3034 / 6961
Staff Provider Facility it self Waiting Time Fees
Carter received good care when he was seen both times on January 2nd. I am however, very discouraged that we were billed for the second trip in that day. We were told on the phone that Dr. Mitchel, who had seen Cater earlier in the day, suggested coming back in for a quick re-evaluation before heading to Veterinary Specialty that evening. We did make a quick stop to get confirmation that Cater should go for emergency care, but we were not told that we would be billed again for a full visit. It was simply a quick recheck from the earlier visit to verify the need to go on to V.S. As I left that evening, we were told that we did not need to check out, etc. It wasn t until I stopped back in the buy more food that I was presented with the second evaluation bill. We are happy to say that Carter has recovered from this illness. We can also say that Veterinary Specialty had much more fair billing practices during the time that they provided care for Cater over that next week. We are not pleased with the billing practices at Hockessin Animal Hospital and will likely look for a different local vet to care for our animals in the future.
Review( 312 ) : 3035 / 6961
Staff Provider Facility it self Waiting Time Fees
The supervisor at the front desk was the only complaint I have. She seemed to have quite a bad attitude and seemed miserable to be there
Review( 307 ) : 3036 / 6961
Don t send out your survey while the boarding is still going on. There are other instances where your web messages do not jibe with your online messages.
Review( 298 ) : 3037 / 6961
Staff Provider Facility it self Waiting Time Fees
Excellent practice. My only comment would be the expense. In line with the excellent service and facilities, I expect to pay a premium. But as senior citizens, I find the charges on the high side compared to my experience with other practices. The quality and promptness of care justifies our continued use of your services.
Review( 297 ) : 3038 / 6961
Staff Provider Facility it self Waiting Time Fees
The veterinarians and front staff were excellent! Most vet techs were great too but one of them made me feel that I was bothering them when asking questions. Overall I am sincerely greatful and deeply appreciative for the love and care that was given to my baby Caipo! Words can t express how much I am greatful for saving my baby! I will be forever be indebted for all you have done for my baby and family!
Review( 296 ) : 3039 / 6961
Staff Provider Facility it self Waiting Time Fees
All excellent. Could not work ratings.
Review( 294 ) : 3040 / 6961
Staff Provider Facility it self Waiting Time Fees
The price is way to high we have a Chronic illness that is always recurring has cost me thousands I have a lot of pets and a lot of veterinarian back ground I feel the treatment is way over priced and they are pushy with expensive questionable treatment Not sure we can continue with this practice We appreciate your efforts just not cost conscious enough for me
Review( 292 ) : 3041 / 6961
Staff Provider Facility it self Waiting Time Fees
12 32,017 Tom scheduled an appointment with Shellie Anne for January 2, 2018 at 11:10 AM, with Dr. Stoltzsus! Shellie (Kellie?) was awesome! Denise (technician) was awesome! Dr. Stoltzsus was amazing! Thank you for being awesome and amazing! Tom and Bella ??
Review( 288 ) : 3042 / 6961
Staff Provider Facility it self Waiting Time Fees
I felt like unnecessary vaccinations and tests were recommended and felt pushed to do when they were not necessary.
Review( 287 ) : 3043 / 6961
Staff Provider Facility it self Waiting Time Fees
Ended up with anal juices all over my clothes & jacket -would have been nice to have a wipe handy or have had associates wipe before return to us..
Review( 286 ) : 3044 / 6961
Staff Provider Facility it self Waiting Time Fees
All excellent. Thorough and answered all questions completely.
Review( 285 ) : 3045 / 6961
Staff Provider Facility it self Waiting Time Fees
Dr. Kern and stafff, two paws up. Thank you again. Canyon . Sorry, I hate it when my dog uses my iphone . Thank yo , again.
Review( 283 ) : 3046 / 6961
Staff Provider Facility it self Waiting Time Fees
We have been happy with the service and the facility. However, the cost of service is somewhat prohibitive. I can certainly see why some people can t afford to take their pets to the vet very often. We will definitely be taking advantage of the senior pet discount month.
Review( 282 ) : 3047 / 6961
Staff Provider Facility it self Waiting Time Fees
The pricing breakdown on the quote I received for my pet s potential neutering was very confusing and seems extremely high. I will likely have this service performed with another provider.
Review( 281 ) : 3048 / 6961
Staff Provider Facility it self Waiting Time Fees
I called in the morning because our pup was having belly issues. They were able to fit us in right away, which is my usual experience. We ve loved the service and care Coop has gotten over the last three years at Talleyville!
Review( 278 ) : 3049 / 6961
Staff Provider Facility it self Waiting Time Fees
I really appreciated the frequent updates on my cat s condition. Windcrest was wonderful.
Review( 275 ) : 3050 / 6961
Staff Provider Facility it self Waiting Time Fees
Thank you to the doctors and staff for doing their best with my beloved cat Sammie. Everyone was cordial, professional, straightforward, and compassionate with everything that was going on. They made a very difficult situation and decision a little bit easier to deal with.