Recently I’ve made two appointments. I was told a price and when I got to my appointment the price was raised.. the first time you corrected price this time you didn’t . Your.customer service used to be good now it’s terrible. I listened to girl at front desk say she didn’t help a small lady get a big dog in vehicle .. the lady needed to learn how to lift heavy things she told other girl at desk. Unreal. The same girls gave me the higher price than quoted then said no I get the breeder price. Then as I left said no you pay high price because I haven’t done 3 neuters yet. If the girl did her job and looked In Computer she would see I’ve done more than three with new Brighton . I just can’t believe you treat customers like that. Especially ones that have been coming for years. I don’t think I’ll come back

Couldn’t figure out how to do the “star rating” on my iPad…all 5 star. Great appointment…

I did not think of good questions to ask for expectations of the medicine effects. Helping explain side effects when prescribing medicine would be good to help customers.

We loved it! I think CoCoBean will get the best care and I will get great support from the Dr. And office staff. Thank you!

I wish pets who have been seen there could come in for vaccinations when they are do and not have to have an exam. Just charge for basic fee for injections and cost of vaccination.

Dr Hedges is great! So was the staff. Will be back as long as you ll have me.

Brighton Veterinary is awesome! Thank you for your care and services.

I really really do appreciate you guys making the time to see Lando. Dr. Hedges is so understanding and took the time to discuss my concerns and really seems like a stand-up guy. I recommend you to everyone I meet.

We love everyone at Brighton Vet. We love Dr. Hedges, and had the honor to meet and work with Dr. Demmer this appointment who is also great. We appreciate how our dogs are always receive the best care. And last but not least, Charlene is the best! Thank you Brighton Vet!!!!

I would definitely recommend this place! Everyone was very friendly and helpful. The veterinarian was extremely nice and very kind to my cat.

Friendly staff and very helpful!!

Fantastic care. Really appreciate the information that was shared & the time Dr Hedges spent getting our new puppy used to him so it wasn’t a traumatic experience. Thank you!!

Thanks for taking care of zoomie, Lucy and whiskers over the years. I wouldn t take my pets anywhere else.

Billing lady took a long time but was so juggling other things.

I thought the visit was overall good as dr. had a lot of experience and knowledge. I thought the doctor was a bit rushed with another appointment, but it was nice to have a tech. person answer some questions. Overall, a friendly place and everyone seemed to have a helpful nature.

when i made the appointment, i paid a $40.00 deposit, when checking out and paid the fees, this appears to not have been credited against the charges. Please adjust my account accordingly. thank you Wanda Hackbarth 651-263-3307

Everyone at this office is super nice and hands on when ever I am there.

Penny and I were treated very well. Will definitely recommend and make an appointment for my male cat, Wrigley.

It was my first visit to the clinic and I will definitely be bringing all of my pets here from now on. Dr. Demmer (sp?) was so very kind and thorough. Thank you so much!

Due to the pandemic, all vet offices are very backed up and booked out a ways. This doesn’t reflect my ability to make an appointment, but how long we had to wait for our appointment to arrive.

Staff was amazing and very helpful! I felt right at home. I look forward to coming back. Thanks!

Sammy Lou and I have always been treated with the most respect at your office...just like the many dogs I had before Sammy Lou.

The room I waited in was very dusty. Also a lot of hair on the floor.

We have always had great service with Brighton Vet Hospital. They are very patient, responsive, and caring - from the front office to the doctors to the techs. And whenever I call with a question, they check into it and get right back to me. And I know they re crazy busy! I m so glad we found them, they feel like old friends to us.

Thank you thank you