Dr. Hedges is amazing and the staff are always friendly. Appreciate that everyone genuinely cares about Bert s well being.

As usual excellent service! Thank you!

I am very unhappy that your office has not re-opened to the public. Handing my pet to a stranger (Vet Tech?) does not make me comfortable. Further more I have NEVER met the Vet, another stranger to me and my dog. I feel the communication and confidence and is more effective in person.

I wish I could have been inside with my dog or talked to the doctor on FaceTime. I also wish that the leaving of the other doctors and the arrival of new ones was explained. I assume that it has something to do with COVID and the impact it had on your business but an announcement to regular customers would be grateful and appreciated.

I have no idea if the office was clean as I never went it. The doctor was awesome! First time at this clinic and I couldnt be more happy with the time she took explaining everything and talking thru what she saw and what he needed.

After 45 minutes of waiting. I received a call that they did an exam on my kitten, but still needed to give a booster vaccine. After waiting an additional 30 minutes I called to see if they had finished. They then brought my kitten out 5 minutes later. Wish I would have known it was going to take almost 1 1/2 hours to do an examine and shot, I wouldn t have waited in the car with 3 young kids.

It s a little hard to completely answer all questions accurately due to covid restrictions of not being allowed in the clinic. Other than that, I m satisfied with the service. I wish there were natural options offered instead of so many vaccinations.

i will be glad when we can once again enter the bldg with our pet.

The staff are friendly and delightful to work with.

I would appreciate receiving a 1 page record of when all the vaccinations are due after an annual visit. The print out I received was only the current bill, no detail about when future vaccinations are due. No weight noted for my dog. No other health comments in writing.

Your staff is wonderful.

Wonderful experience as always with Brighton. We always miss a chance to see Dr. Hedges because he is so great and loving with Auggie, but the staff is kind and make everything easy. Our last puppy was killed by a big dog so my kids are always anxious bringing Auggie in so we look forward to being able to go in with him again to ease those fears.

As usual, all interactions were pleasant, efficient and professional. I drive thirty minutes to this veterinary practice [and have for years] because they ve assembled an incredible group of professionals at Brighton Veterinary Hospital. I m a human healthcare provider and believe the care of animals at this practice is better than most human medical facilities. Keep up the great work and thank you for caring for my dog . I also want to say that your skills and compassion were unparalleled with my former dog who lived 15+ happy years. Tough decisions were made with great empathy by all staff in his final days.

Can t answer 6 since we are not allowed in the building.

I am wondering when we get back to in person visits like our medical visits

I really didn’t like the drop off vet appt. option. I won’t do that ever again. My poor little guy waited for 7+ hours. I just didn’t realize it was going to be like that. I thought I was going to get a call a couple hours after I dropped him off. He is a rescue and has separation anxiety. He had a really rough life before I got him. I just don’t wanna put him through any stress where he might feel he’s being abandoned by his human mama again. (yes, I am a crazy Chihuahua mom) this was not your fault... I should’ve asked more questions when I set it up.

My pups are unusually tender after their vaccines and since I am that diligent dog mom, I have all of their reactions documented on every receipt from all years and the length of time any tenderness was noticed. It’s never lasted for over 48 hours. They are eating, drinking and expunging just fine but I question the care of the injection process at this time.

I love this vet clinic. The people that work there make it great.

They have been with through the hardest times in my life, and worked with, I really appreciate them very much as does every Animals r=that has graced e in my life. Blessings to the whole Staff Thank you from Kimberly Rae W. and Rocki

I have had multiple pets that have been bringing to Brighton Vet Hospital. Though prices are a bit higher, I would NEVER switch to any other Vet Hospital. I would suggest a better headset for Dr Hegdes though. I had a hard time understanding him, as there was a lot of static. Over all, your hospital is the best I have been to, even through these difficult times!

We have complete trust in Dr. Hedges for the care of our guinea pigs. He has seen many of our piggies over the years.

Great service and awesome Dr. s and Staff!

Hoping vet offices open up to owners soon

Wonderful clinic

Our first puppy, and all went great! Felt very cared for!