I feel I’m a regular I felt the staff aren’t that friendly I felt I was over charged my dog had the same thing done 6 months age but my bill was $60 more I question the front desk clerk who checked me out really didn’t try to get me a answer!

Everyone was friendly, treated my Socksy boy well. We were taken care of quickly and efficiently and everything was really reasonably priced. We are so glad we chose North Valley Animal :-)

My only concern is that my pet has been going to North Valley for quite a few years and I was always able to get him in for a blood glucose test within a couple of days. Then last spring when I tried to get him in for a glucose check I would not be able to get an appointment for two weeks. That is not acceptable when I know his blood sugar is too high. A blood check only takes a few minutes and can be done by a tech. Therefore I expect to be able to get it done within a couple of days, not weeks. I hope in the future I can get Bucky in for a glucose check if necessary because it could be a matter of life or death.

Great people here, all friendly, pets happy. Thank you for every tender caring visit, & pets happy. God bless all. The lights are on.

We like to thank everyone at NorthValley we have always had a great experience and our pup is happy too

My account has the wrong first name, my name is Shirley not Judy. I tried to change it but couldn t when I tried to create my account and check my dog s portal. We were very happy to get in to see the doctor on short notice for our first visit. I gave all questions a 5 stare.

PROFESSIONAL, TIMELY AND COURTEOUS

Bear was happy too that his paw cyst was able to be removed with Laser surgery: Without removing any toes ~ Excellent Treatment !

My pet received the best care, everyone was so caring and warm. The doctors are so patient and understanding, not to mention very knowledgeable and caring people. Their compassion really shows and that means the world to us!

Great care for our furbabies!

I called first and thought the urgency was explained but I was told I had to wait until Friday to be seen (Saturday morning call)Monday morning after no sleep, I got to see a vet because I came in face to face. Might explain to future patience your emergency policy and how to best tell the operator what is happening.

The staff was very good with my Harley with no problem and I was very please with them.

All the staff has been great!

I would recommend your facility to all my friends. Keep up the great work!!

Need to understand and take into consideration we love our fur babies, But tend to over charge. Many of your customers are on a very fixed income.

It was a relief to meet staff and know our choice was correct for our pet

Great staff

Very nice and friendly staff. Liked the doctor too. He cared about our dog and diagnosed the problem. Will go back when in the area

as always, thank you for your kindness and patience with my big old stubborn dog and me too!

I wasn’t able to make checks on the above survey for some reason. All was excellent ??

I am totally satisfied with the doctor and staff, very attentive and professional.

I have always been pleased with the Dr. s and staff. I always give a shout out to anyone that your the best.