You all are the best!

Our first visit was great. The staff was super friendly, informative and we got in to our appointment with Dr. Sue quickly. They treated us and our pup like new friends.

Staff caring and professional

TLC was recommended to us by a dear friend after we had a disappointing experience at another local vet. We were deeply uncertain about our dog s grim condition, but from the moment I spoke with Gail on my initial call, I felt reassured. She was incredibly kind, called me back right away, and was able to get our sick dog in that very afternoon. The front desk team was warm and welcoming, and the vet techs were genuinely caring and compassionate. Dr. Sue was nothing short of incredible. While the future remains uncertain for our 9.5-year-old Rottweiler, she quite literally saved his life. My husband and I have had dogs throughout our childhood and adult lives, but we have never met a veterinarian like Dr. Sue. She was truly exceptional—taking the time to explain everything clearly, making thoughtful recommendations, setting a clear plan with expectations, and following through with consistent communication. She has continued to guide us as we navigate this critical time. Additionally, the cost was extremely reasonable, and at no point were unnecessary procedures or treatments suggested. We have already shared our experience with family and friends and wholeheartedly recommend TLC. Without a doubt, we will continue to trust them with our pets now and in the future.

Dr Sue and Gabi took amazing care of my dog when he had a mass removed from his eye. Dr. Sue is truly a master of her craft and I’m incredibly pleased with the results of the surgery.

Great care. If I had a complaint it would be the cost which getting excessive.

Wonderful care of my dog. Highly recommend this vet

Dr Sue really cares and I trust her and highly recommend her to anyone with a pet.

I would never consider taking my pets to any other for as long as I m in Chicago. Dr. Sue is absolutely amazing and I have complete trust in her. Gabi is positively wonderful and like Dr. Sue, always takes the time to explain what s going on and to generally make me and my pets feel at home. Between the lovely administration staff, the technicians, and Dr. Sue, this is the only place I intend to take my furry family.

Very affordable and so empathetic with your pet as well as the families.

I am amazed with the compassion that my partner and I experience here with our pets. We won’t go anywhere else!

Dr. Sue, and her team, are wonderful!!

In response to question 5, about your fees being comparable to other local hospitals, I don t know because I have not visited another, but I do think it is very expensive for the annual exam. It costs $400 -$500. I do understand you the practice does have expenses too. Things are just too expensive everywhere.

Excellen care of pet as well as profesal and caring staff.

It would be helpful to receive a patient visit summary

You’re wonderful!

Thanks TLC for taking my very sick cat in on short notice.

I tell everyone about TLC First and have in the past had friends and family bring their pets and became clients/patients; and continue to do so- Everyone at TLC First are helpful in every way and are extremely kind and gentle with the pets that I have had there as patients. My own pets going back to the 1990’s have all be patients of Dr. Sue, before and since she opened TLC First.

TLC FIRST...is the best. Dr. Sue is a great diagnostician and teacher.

Great Doctors, awesome Team, TLC Animal Hospital never disappoints me, Is good to know that my Dog is in good hands when is about her health. Thank you TLC

thanks to Dr.Sue and tour staff

Dr. Sue is great. Always available by e-mail to answer questions. She has been wonderful with all my pets.

Love Dr Sue! i will continue to being Callie and refer to my friends!!

I very much appreciate the insightful & non-boilerplate information & advice that I get from Dr Sue & staff.

Love tlc. Dr. Sue and staff are wonderful.