Review( 1725 ) : 1 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
I absolutely love that my new vet does Reiki and other energy stuff and that she communicated with Ben!!! I glad she understood that i want Holistic approach and no prescriptions I highly recommend them after just first visit Next one in 10 days
Review( 1721 ) : 2 / 1672
You re the best! Each and every one of you!
Review( 1719 ) : 3 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
I am sorry to move away from this area and cannot continue to have my dog Misty receive Dr. Sue s excellent care. I want to thank you for those wonderful advices and information you gave us. I wish to find another care provider to Misty as knowledgable and competent as you, Dr. Sue, are. Warmly Mei
Review( 1718 ) : 4 / 1672
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I will be bringing my pets here as long as possible.
Review( 1716 ) : 5 / 1672
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Excellent facility - great skills - sensitive to client budget. If the services needed can be provided by a vet tech then no full service visit is scheduled.
Review( 1711 ) : 6 / 1672
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Thank you for the friendly and knowledgeable care provided to my dog. Appreciate all of you!!!!
Review( 1709 ) : 7 / 1672
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Wonderful care of my dog Complete confidence in the care my dog receives Been taking all our dogs here for the past 15 plus years
Review( 1706 ) : 8 / 1672
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You all are the best!
Review( 1704 ) : 9 / 1672
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Our first visit was great. The staff was super friendly, informative and we got in to our appointment with Dr. Sue quickly. They treated us and our pup like new friends.
Review( 1703 ) : 10 / 1672
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Staff caring and professional
Review( 1702 ) : 11 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
TLC was recommended to us by a dear friend after we had a disappointing experience at another local vet. We were deeply uncertain about our dog s grim condition, but from the moment I spoke with Gail on my initial call, I felt reassured. She was incredibly kind, called me back right away, and was able to get our sick dog in that very afternoon. The front desk team was warm and welcoming, and the vet techs were genuinely caring and compassionate. Dr. Sue was nothing short of incredible. While the future remains uncertain for our 9.5-year-old Rottweiler, she quite literally saved his life. My husband and I have had dogs throughout our childhood and adult lives, but we have never met a veterinarian like Dr. Sue. She was truly exceptional—taking the time to explain everything clearly, making thoughtful recommendations, setting a clear plan with expectations, and following through with consistent communication. She has continued to guide us as we navigate this critical time. Additionally, the cost was extremely reasonable, and at no point were unnecessary procedures or treatments suggested. We have already shared our experience with family and friends and wholeheartedly recommend TLC. Without a doubt, we will continue to trust them with our pets now and in the future.
Review( 1697 ) : 12 / 1672
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Dr Sue and Gabi took amazing care of my dog when he had a mass removed from his eye. Dr. Sue is truly a master of her craft and I’m incredibly pleased with the results of the surgery.
Review( 1694 ) : 13 / 1672
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Great care. If I had a complaint it would be the cost which getting excessive.
Review( 1690 ) : 14 / 1672
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Wonderful care of my dog. Highly recommend this vet
Review( 1684 ) : 15 / 1672
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Dr Sue really cares and I trust her and highly recommend her to anyone with a pet.
Review( 1681 ) : 16 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
I would never consider taking my pets to any other for as long as I m in Chicago. Dr. Sue is absolutely amazing and I have complete trust in her. Gabi is positively wonderful and like Dr. Sue, always takes the time to explain what s going on and to generally make me and my pets feel at home. Between the lovely administration staff, the technicians, and Dr. Sue, this is the only place I intend to take my furry family.
Review( 1674 ) : 17 / 1672
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Very affordable and so empathetic with your pet as well as the families.
Review( 1672 ) : 18 / 1672
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I am amazed with the compassion that my partner and I experience here with our pets. We won’t go anywhere else!
Review( 1667 ) : 19 / 1672
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Dr. Sue, and her team, are wonderful!!
Review( 1666 ) : 20 / 1672
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In response to question 5, about your fees being comparable to other local hospitals, I don t know because I have not visited another, but I do think it is very expensive for the annual exam. It costs $400 -$500. I do understand you the practice does have expenses too. Things are just too expensive everywhere.
Review( 1665 ) : 21 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
Excellen care of pet as well as profesal and caring staff.
Review( 1662 ) : 22 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
It would be helpful to receive a patient visit summary
Review( 1661 ) : 23 / 1672
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You’re wonderful!
Review( 1654 ) : 24 / 1672
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Thanks TLC for taking my very sick cat in on short notice.
Review( 1652 ) : 25 / 1672
Overall satisfaction Staff Provider Facility it self Waiting Time
I tell everyone about TLC First and have in the past had friends and family bring their pets and became clients/patients; and continue to do so- Everyone at TLC First are helpful in every way and are extremely kind and gentle with the pets that I have had there as patients. My own pets going back to the 1990’s have all be patients of Dr. Sue, before and since she opened TLC First.