Everyone was very friendly and gave my kitten the attention he needed.

My dog Taz loves Dr. Sue

I know you were not taking new patients through COVID, if you are accepting new referrals now, please let your current clients know so we can spread the word.

the only thing i didn’t feel comfortable with was being asked to step out when my pet was being examined. i wasn’t given a reason, and i’m sure i looked visibly uncomfortable. i have never, ever had to do that before…

Please open more days.

Dr. Sue is the best! Our cat always gets the best care at TLC First and the staff are so friendly!

Thanks once again to Dr. Sue & Co. for keeping our beloved cats tuned up!

Besides Dr. Sue, the techs are great but Andrea is wonderful!

My experience over the years has been positive overall. I think Dr. Sue & staff are wonderful. I would suggest allowing people to be able to come in with their pets. This is a very big deal for most of us & most people are not willing to go somewhere without being there with their pets. Thank you for considering.

I cannot recommend or thank Dr. slSue and the whole staff for going above and beyond!

Everyone at TLC is amazing.

I don’t understand why I’m not allowed inside with my pet. I really don’t like that

As far as I m concerned, as long as I live in Chicago I will only bring my animals to TLC First Animal Hospital. Without question, the only place I ve found in many years that I can completely trust with my pets.

When you get an email about scheduling a future appointment, then you select it, doesn t take you to where you can actually schedule a future appointment. Moody was raving how happy he was to see Dr. Sue and Gabby in the car. Love you all!

I feel Dr. Sue and team really take quality time with my dog Brownie. I am very pleased with the care!

The limited days of operation are concerning to me, because it s more difficult to get an appointment for an unexpected issue, and 3/7 days in the week could potentially require an emergency room visit, when it might not be necessary. Aside from that issue, I am very pleased with the responsiveness to emails/calls and the support from the staff, if I call with a question or concern. Dr. Sue, as well as the tech and front desk staff, are always kind, caring, courteous, responsive - listen to my concerns, and addresses all of my questions. Dr. Sue is thorough, very knowledgeable, resourceful, and open to exploring solutions to concerns/issues. I am grateful to all the staff at TLC First, as I know the last two years have been beyond challenging, and they have done and are doing their best to meet the needs of their clients - 2 legged and 4 legged. :) Thank you!

It would be nice to drop the curbside service. The visit wasn t personable and all of my questions were not answered, I asked two different people to get an answer for me and I still have not received an answer about a few growths on Ginger, particularly one on the top of her head that she continues to scratch and rip open.

I marked question 12 N/A since I did not enter the clinic.

Everything was perfect!!

I ll be glad when this Covid Bull sh*t is over and we can come in and talk face to face.

Everyone at TLC works so hard to make our experience the very best for all of our dogs and for us, too. You re the best!

My only dissatisfaction is when phoning TLC, I have to listen to several minutes of information BEFORE learning no one is available to take the call, or I am not calling within business hours and to call later.

Some of these are no yes/no and not being able to go in is NA. I am very happy with Dr Sue and staff. Saturday hours would be great, but I know you’re short staffed. Thanks!

Thank you for everything always. I’m sorry we have a difficult dog but I wouldn’t trust anyone else with him.

Not much always very professional and understand my need for my little guy Rocco thanks again for your service TLC