Review( 5732 ) : 651 / 7183
Staff Provider Facility it self Waiting Time Fees
The initial call I made to get my dogs eye looked at. I was pushed to try an over the counter eye drops. The one recommended were just for itchy eyes. He had conjictivius that require antibiotics. Waited 2 weeks while trying the over the counter eye drops. As they were not working after 2 weeks, Called back to schedule an appointment. Called right at 5 and the phones were off. Got through the next day and got an appointment. Over all, pleased with service. Would have liked to not have been pushed to use over the counter eye drops as I knew what the problem was as this happens twice a year.
Review( 5731 ) : 652 / 7183
Staff Provider Facility it self Waiting Time Fees
I had been with Casselton Veterinary for years with my previous dog. Now with my new dog they continue to provide great service. I wish the bookings for the fargo location were not as far out as the casselton location that cant always be helped. I do love that any prescriptions my dog needs can be picked up at the fargo location making it more convenient for me since I live in fargo
Review( 5730 ) : 653 / 7183
Staff Provider Facility it self Waiting Time Fees
It was so great to have Casselton Vet available late in the evening so I was able to bring my dog in to be seen last minute.
Review( 5729 ) : 654 / 7183
Staff Provider Facility it self Waiting Time Fees
The only negative of the appointment - we had an 8:40 pm appointment. It was shortly after 9 when we got into the room with the tech.
Review( 5724 ) : 655 / 7183
Staff Provider Facility it self Waiting Time Fees
Bruno was very distraught when I picked him. Very very thirsty and nervous and had 5 poop accidents in the house during the late evening and thru the night. He vomited 4 times the next morning and couldn t even keep water down. He slept all day Tuesday and Wednesday. I am a little concerned how he was dealt with during his day at your clinic. He seemed to be totally traumatized and I am sorry he gave you such a hard time during his exam.
Review( 5723 ) : 656 / 7183
Staff Provider Facility it self Waiting Time Fees
Dr. Thill is the best!!!
Review( 5722 ) : 657 / 7183
Staff Provider Facility it self Waiting Time Fees
I felt a little rushed
Review( 5719 ) : 658 / 7183
Staff Provider Facility it self Waiting Time Fees
I will chat with Dr Bjerke on my dogs scheduled visit in 2 weeks.
Review( 5718 ) : 659 / 7183
Staff Provider Facility it self Waiting Time Fees
I will admit I had high hopes and low expectations for getting in the same day I called. I was concerned that I d have to wait a few days or end up at the Emergency hospital for something that may not be an emergency. Thankfully, you have the option of last minute appointments. It was unusual for me to be lucky enough to get one of those appointments, but we got it. I d never been there before but had heard good things. I was pleased with how the visit went and scheduled another appointment as well.
Review( 5717 ) : 660 / 7183
Staff Provider Facility it self Waiting Time Fees
The veterinarian and tech were fantastic. They were great at explaining the issue, lab results and treatment and answered questions. They encouraged to call if I had questions or concerns. Thank you for the great care!
Review( 5716 ) : 661 / 7183
Staff Provider Facility it self Waiting Time Fees
Riley was the best vet tech ever :) she handled my cat well
Review( 5715 ) : 662 / 7183
Staff Provider Facility it self Waiting Time Fees
Kelly the Tech was Amazing and very friendly and she showed compassion, very caring towards my pup, she was Amazing with my daughter and I also, thank you. Dr.Mary OUTSTANDING, she was very helpful thank you very much.
Review( 5711 ) : 663 / 7183
Staff Provider Facility it self Waiting Time Fees
Both the techs and the doctor answered all of the questions I had; and even let me call for further questions and were so nice and gracious about it!
Review( 5709 ) : 664 / 7183
Staff Provider Facility it self Waiting Time Fees
My pets always get excellent care here!
Review( 5708 ) : 665 / 7183
Staff Provider Facility it self Waiting Time Fees
I appreciate that the staff were very welcoming, nurturing and patient with my dog. They weren t afraid of her and treated her with kindness.
Review( 5707 ) : 666 / 7183
Staff Provider Facility it self Waiting Time Fees
It would be nice if there was a N/A answer available on Thurs survey. The vet came to our farm so the questions about your offices are difficult to answer truthfully, which is that I don t have an answer for that question.
Review( 5706 ) : 667 / 7183
Staff Provider Facility it self Waiting Time Fees
I always feel my pets get the best care when we are at Casselton Vet.
Review( 5704 ) : 668 / 7183
Staff Provider Facility it self Waiting Time Fees
We were very pleased with the service received. The upcoming surgery procedure was explained and our questions answered. We felt very fortunate that an appointment for someone else was cancelled and we received a call to take that slot. If I could do cartwheels I would have done a couple after getting that call. Thank you for your service!
Review( 5702 ) : 669 / 7183
Staff Provider Facility it self Waiting Time Fees
I always appreciate both your Casselton locations and staff. You always try your best to get us in when we have unexpected problems come up.
Review( 5701 ) : 670 / 7183
Staff Provider Facility it self Waiting Time Fees
The tech was amazing she actually listened to my views on how to deal with my dog and let me help as I’m the handler and know her best! I didn’t like finding out the comments that were made the visit before!
Review( 5700 ) : 671 / 7183
Staff Provider Facility it self Waiting Time Fees
As always, the service was excellent. They took the time to speak with me about any concerns. The staff was friendly and efficient.
Review( 5699 ) : 672 / 7183
Staff Provider Facility it self Waiting Time Fees
The provider and staff were excellant
Review( 5698 ) : 673 / 7183
Staff Provider Facility it self Waiting Time Fees
I called right at 0700 and got an appointment, same day, which was great. Dr Smith and the techs were great I called the following day and spoke to a tech as my dog was having severe pain. They prescribed a new pain medication. A couple hours later I was going home on my lunch hour to check on my pet and wanted to pick up the new pain medication and I called to see if it was ready to be picked up and the receptionist that answered the phone was a little rude, explaining the 72 hour policy to me. I did feel that this was a more emergent request as my dog was in severe pain, but she did not care to listen, she just went on about the 72 hour policy. The tech did end up calling a short while later and it was ready. But the receptionist was just not very friendly in an already stressful and emotional situation for me.
Review( 5696 ) : 674 / 7183
Thank you to everyone involved with taking care of Peanut during his recent emergency. He is happy to be home and we are SO happy to have him back! Thank you ALL!!
Review( 5692 ) : 675 / 7183
Staff Provider Facility it self Waiting Time Fees
The staff was friendly and Ive been impressed with my first two visits here.