Not being allowed in and doing curb side visits, especially now that restrictions have been lifted, was highly frustrating.

Bailey (Mary Nicholas Lab) reeked of urine when I picked her up after her appointment on 1/27/2021?? This happened last year too when I boarded my dogs at the Fargo location. They all reeked of urine DISGUSTING AND DISAPPOINTING!!!

I always have a great experience with the staff, very friendly, professional, etc. Highly recommended!

Vet was very knowledgeable and our dog has really come around.

Would like to be able to come in with my dog and speak to the vet when they are examining them.

We were very happy with Dr. Schmid. She was thorough, took her time with us and Kaiser. However, extremely dissatisfied with the facility s ability to treat us as human beings - for example, we traveled from Fargo to Casselton to be seen. We brought our masks when they took our dog from us and thought being I was masked up and sanitized I could use the bathroom. They said I could absolutely not use the bathroom - I understand covid is real. However, I am appalled that customers are unable to use the bathroom when they come from out of town, etc. I am completely disgusted with this and feel this is completely wrong. Please revisit your policies.

The staff was very friendly and seemed to care. The vet that called with the report on my pet explained everything to me in detail and answered all my questions. She did not force any tests or blood work and even stated xrays may not show anything of use. I was very happy with the service provided and am actually planning on switching from my current vet service to this vet.

All the staff made me feel comfortable and at least with my pet and I thank him and very grateful

I was very happy with service

My dog LOVES his friends at the vet, one of the many reasons we keep coming back ??

They were very informative, helpful and gave the best care I could ask for for my pup.

If you have curb side pickup i don t think you need to ask about covid questions

Very good conversation with the Vet. I didn’t feel rushed and got all of my questions answered. The technician Michelle was super friendly and sweet.

I understand that we have to take extra precautions during Covid but not being able to enter the building with my pet seems extreme to me. I’m hoping that changes soon so I can continue to use Casselton Vet. Otherwise we’ve been happy customers for many years!

Your screwy survey is not even listening to me, as far as the facilities being clean I have no idea, I was sitting out in my mouse mobile waiting. But my BIG complaint is when I took Ebony in about a year ago now for his sneezing. I asked for a culture to be done so he could get on the right antibiotic and hopefully there would be an end to his spewing boogers all over EVERYTHING! And I mean everything! The kitchen counters, the front of the fridge halfway up, my clothes, the walls, floors you name it. A few days after I had him in there I got a VM that I could not understand then I didn t have phone service for several weeks so I stopped in the clinic but the girl I talked to couldn t seem to be able to find a record of him even being seen. That office call cost me $120 and considering we are living on my husband s SS I can t afford this. Either I would like his antibiotic or my money refunded. This is BS!

Took forever to get in but that’s the only downside

Curbside so wasn’t allowed in building. I realize why curbside has been utilized but do question if still necessary if pet owners were masked

It was great and they take good of my very important family member

Everything went really well considering our current situation. Belle is doing perfectly.

Everyone was very gracious. Everything was explained very well to me. I didn t just feel that my cats were being taken care of, I felt taken care of as well.

Ethan was fantastic! He was super thorough with the intake form. The vet was also great. Talked through all my concerns and offered many solutions. Thank you for the fantastic care!

This was our first visit to the clinic. The staff was great, I really appreciated visiting with Dr. Bjerke. It’s somewhat of a challenge keeping a distance with Covid-19, but you dealing with it great. We are very happy we brought our dog to your facility and that you took us on as a new patient (client).. John Bush

Great job!

I do not like not being able to go in with my dog. How can you accurately show and talk about areas that bother them if you are not with the dr.

The curbside service due to covid is a bummer but I have no doubt the staff feels the same way :(