I’ve been going to Casselton Vet since Doc Roth was there. DOC Wieland is even better and I trust him to tell me the truth even when it’s difficult to accept. Amazing people

Thank you for taking such good care of my fur baby.

Didn t spend any time with the vet and didn t go inside to see cleanliness due to covid-19

Wonder staff that helped explain everything I needed to know

I called initially as our dog injured their right rear foot. So when I explained the situation to the Fargo receptionist she said they didn t have any openings on Monday the 15th. I was surprised by this and asked about the Casselton location. The receptionist then said she would transfer me to there. When I connected with the Casselton receptionist I once again explained what happened to my dog and needed to see a Vet. The receptionist immediately said let me see if we have any urgent care openings and within seconds, said that Fargo had an opening at 4:00pm. I told the receptionist I called there first and they said they didn t have any openings. But the Casselton receptionist assured me they did and booked my appointment at 4pm. Bottom line was the Casselton receptionist was one stop shopping and I m very glad she knew there was an opening in Fargo so I could have my dog seen by a Vet. :)

Dr. Ulmer and Riley were very friendly and informative. Very helpful.

We got in because of a cancellation and the techs were incredibly nice. I spent over 13 minutes on the phone with the Vet. She was very helpful and realistic about what is happening with our cat. She did a wonderful job of explaining the situation. Very grateful to have such wonderful facility this close.

Due to the COVID-19 I was not allowed in the facility, therefore I didn t speak to the provider or see the inside of the facility.

I was very disappointed with the service. I had an appointment at 9am. I arrived early as I do for all appointments. At 9am and after staff was still entering the building. No one was available to answer the phone until at least 905. It was 915 before I got a response and another 5 plus minutes before I was able to have my pet seen. If the office opens at 9am and you aren t capable of being ready to keep the appointments, maybe the first appointment on the schedule should be 915 or 930. Very dissatisfied.

Not the best results from chiropractic and accupuncture. Wish I could go in with my dog for her appt

Thanks for taking care of Francy.

Since I wasn t able to go in with my dog for his exam there was no way to have conversation with the doctor during the exam. Only communication was with the tech who came to get him and brought him back. I had mentioned that he might be a little skitish if the doctor goes behind him during the exam because he ll think he s going to get his anal glands expressed and might nip. When the tech brought him back she said that a muzzle was put on him so his teeth were not looked at. Couldn t his teeth been looked at first....

The technician who called after surgery was complete (I don t remember her name, sorry) was soo wonderful! She was upbeat and positive in delivering her message, that it definitely made me comfortable and that things went well. Thank you~

The new practice of you can t come in so we ll just give whatever vaccinations and run whatever tests we feel like it and then charge you for them without even mentioning a total is completely unacceptable. I m not sure I m coming back again.

Love love love you guys so nice and just overall a wonderful place wouldn’t want to take my dog anywhere else!

I was happy with the curbside pick up. I felt it went smooth and the communication was from the Vet and Vet tech were great!

I had a great experience. I loved the vet took time to call to explain things to me.

So thankful that you guys are open on Saturdays! As a nurse I know it sucks to work weekends, but it’s much appreciated that you do.

All was great as usual. Thank you for what you guys do. Mark

I have been very close to finding another vet because I cannot get in for an appointment. The front desk staff is VERY unhelpful and trying to get me in. I had a situation where I needed to have her seen very soon and the receptionist said the only option was over a month out. This doesn t make sense to me? We love your facility but it is hard when you are constantly turning people away. :-(

Addressed my concerns, however did not seem to take much time to check over my dog. Specifically her coat which we have discussed in the past. It was the end of the day, but I felt that I was rushed out and did not feel the staff took the time to care for my dog.

Thank you for always taking good care of my dog. One frustration I have run into a couple times is no response on emails. Whether it was an update to get ok you received it or a question to get a response, I feel like I either stopped in or had to call days later to address sent messages. Another issue I have heard others and myself have issues with is getting through on the phone, it often takes a number of different tries throughout the day to finally talk with someone.

Unknown about inside of facility, as I had to wait in the parking lot. Great experience otherwise.

The Vet clinic phone system is not good. When you do get through to someone you can t hear the receptionists on the other end. We have tried other phones and other individuals have said the same thing.

You have become greedy and you have outpriced most of the longtime breeders and fanciers who sell excellent puppies to the public. You are punishing us who care We were quoted 800 to 1100 dollars for teeth cleaning. I went on Facebook and talked to my fellow faciers were shocked at the cost