Thank you for the Echocardiogram report. It is appreciated that technical information is provided that is NOT reduced to layman s terms. ??

The doctors and staff are top notch and really care about their patients. The wait can be a bit long so I have to plan on spending a bit of time before my pets are seen which can be stressful for them. It’s perfect otherwise and I appreciate everyone there very much.

I would have appreciated better communication when I called to make an appointment for his vaccines. If I would have known his physical was due in June I could have scheduled it all together. Also I believe I was able to be with my cat in the past while he s getting vaccinations. Thanks.

Compared to 13 years ago when I joined the Sunnycrest clientele, Reception area looks dirty with dead & dusty plants, hair/dust bunnies on floor. Retail area looks sad. New staff with multi-colored, unkept hair should appear professional. This is a medical establishment and personal hygiene should be a priority.

I brought Rocky for the express bath as I have previously because he has anxiety issues and he can’t be there very long. When I picked him up Andrea said she had to muzzle him because he was barking and with him trying to get it off it made a sore on his muzzle. I was not very happy with this result which has never happened before.

So much better than Banfield!! We live 2 minutes away. I don t know why we didn t come sooner.

The staff were able to fit us in at short notice and Dr Alice was able to operate immediately. Forever grateful.

Dr. Alice was spot on. She took such care with my very sick Piper. I was so very worried, but she had RXes, foods and info. ready for her at home. It all seemed to work pretty quick and I have my cat back!

This was a boarding visit for Shadow and he did find.

UGH . . .our appt. was for 11:15, saw the Dr. at 12:20 . . . :(

My only complaint would be the long wait for grooming appointments

My only complaint is that your prices make it difficult to give our pets all of the services they need (we have to pick and choose), and the time it takes to get in and out is awfully long. This is a problem for those of us who work during your business hours.

The only issue every single time is the wait! We again had to wait almost 30 minutes past our appt time. The lack of understanding that we as the patients time is just as important as the doctors time is frustrating! I’ve never had an appt that was on time! Maybe the scheduling needs to change! The wait time is the main reason I would leave the practice to go somewhere else! Everything else is great but my time is valuable and I don’t believe that is understood by the practice!

GOOD HAPPY WITH SERVICE GLENN

Dr Dimitra is really warm & caring. We have a very shy, timid pet dog, so we really appreciate her.

We have had the best time with all the staff and Dr Dimitra for Charlie and his anxiety. We truly appreciate it!

The best place to take your pets. Best care, great doctors and staff and very comfortable for our pets.

Assistant Sarah and Dr. Tomko were very kind and helpful with our feisty cat, Katrina. I appreciated their calm demeanor and professional work! Thank you!

It is always a pleasure to talk with Dr. Glassberg, the woman vet. and Lisa. Judy Ennis

Wait times are very long and while staff and doctors are kind and attentive once you see them, more should be done to shorten wait times Increase information to those who are waiting (use electronic billboard more) and help keep prices down. Food and other non prescription items have a high mark up

I truly appreciate such caring, patient and knowledgeable vets such as Dr. Glassberg & Dr Demitri, and all of the team for the fantastic level of care they have always given to my furbabies and to us , as our baby girl has some challenging issues to figure out , and they have done it!! My baby girl is improving thanks to Dr. Dimitri! Xoxo

Wait time has been very delayed, last 2 appts waited 30-45 minutes

Our two labs receive excellent care from the vets at Sunnycrest Animal Care Center.

I know you are busy, but please try to keep the waiting period to a minimum..half hour is too long

as always best vets, staff very knowledgeable and very caring. from the moment you walk in staff welcomes you and signs you in.