Great job Thank you BTW, no vet, just bath

I emailed you Sat, Jan 6, 2:26?PM [email protected] and indicated I had an appt for the following Wed AND asked to “Please inform Chewy that June Bug s insulin dose is 3 units” During June Bug’s appointment on Wed, 1/10 I told the vet I needed them to contact Chewy with approval for refill. Had someone followed thru on my email or after my visit to the vet I would not have had so much trouble with delivery of Vetsulin. I had to call Chewy several times to see what the problem was with my Vetsulin order. They had faxed you (to the correct fax number) 3 times during the week and yet you did NOT respond. Consequently, it was not until Fri, 1/12 morning that it was straightened out. I needed fresh Vetsulin before 5:30 am Mon but due to weekend and Mon holiday I did not get Vetsulin until Tues morning. I am VERY disappointed in lack of support from Sunnycrest Animal Care. I indicated I will come back; but, I may consider going somewhere else. It depends on whether they will take new clients.

It was over 45min past my appointment before being called. a full hour before I saw a DR. If the office is behind by that amount it should have been brought to my attention when I checked in. Emergencies happen, some patients can take longer than expected but I should have been told you were running 45-60min behind

More parking. The staff is fantastic.

I wish the wait time was a bit shorter. Other than that I am very pleased with everything else. Patti Gai Schmidt

Both cuts for the cats had small patches.for $80 seems like a ripoff. I though $60 was high before. They never mentioned anything about a price increase.

I was unhappy to hear that they didn t have the flea and heart worm medication for my dog, they were not willing to accommodate with a substitute also my dog s sweater was not returned ??

Phoebe did an excellent job checking me in and out of my grooming appointment. Amanda does an amazing job of grooming my cat! He just loves it and it makes him more cuddly. Thank you for taking care of our pets and for being such an important part of our community all these years!

My cat was boarded and seen while she was there. I picked her up yesterday morning and she had a horrible odor coming from her rear end. I washed her with a wash cloth, glandx wipes and spray and she still stunk. Never experienced that before.

Already did

Thank you so much for taking care of Wall-E!

Excellent care and service.

Had to wait 45 minutes, which wasn’t easy with a very active, nervous puppy. Being chastised for his behavior wasn’t appreciated. No explanation or plan forward for his itching other than another shot & discussion about neutering. Frustrating

Kind of a long wait, but great care

Dr Lee was exceptional.

Amanda is a kind, patient, and wonderful groomer. We appreciate her!

Helpful and courteous staff and excellent doctors.

LEXI, MY 5 YR OLD DOG WAS THERE FOR VACCINES AND ERIN SAID TO PICK A PRESENT FROM UNDER THE TREE. LEXI CAME HOME WITH A STUFFED TOY AND HAS BEEN HAVING SO MUCH FUN WITH IT -- STILL IN ONE PIECE. THANK YOU FOR SHARING THE HOLIDAY SPIRIT - STAFF IS ALWAYS FRIENDLY AND HELPFUL. CAMERON HAS GIVEN VACCINES A FEW TIMES TO LEXI AND SHE IS GETTING COMFORTABLE WITH HIM - LESS STRESS.

Always has been good. I haven’t been there in a long time but… better than ever. Thanks for being great!??

You need a parking structure or at least at a vehicle lift system above other cars, like a forklift setup. I almost parked by the horse trlr/ tracks. Had to do rock, paper, scissors for a space.

Respiratory virus going on right now for dogs is highly contagious , can we separate well visit from sick visit ?

The wait was very long & only had an appointment for a Bordatello vaccine

The doctors and staff really care about the pets that are brought in for checkups and treatments. They spend plenty of time with you and explain in detail your pets condition and care. They really love their work and I believe the animals sense that as well. Thanks for A+ veterinary care!

You have a beautiful facility; it s been clean every time I ve been there (I am a relatively new client). My recent visit was the first time I had the opportunity to meet Dr. Glassberg; he s such a lovely person! I m happy to have found you all.

Vaccine and nail trim only. Did not see doctor