I was able to get an earlier appointment when I asked if anyone cancels to call me. They did call me. I am very satisfied with the office friendliness and expertise.

Staff was friendly and professional. I felt comfortable taking my pet and was at ease knowing my pet was in good hands.

Great experience

Very friendly and helpful staff

Hi, I was unable to click on the stars but I would give you 5 stars for everything. It was easy to book an appointment but the wait was a month and a half later. The staff was exceptionally kind. I was called in within minutes of my appointment time. I felt the staff was very knowledgeable and patient and all my questions were answered. Thank you for your service!

Would like to be able to speak to a real person when I call, but I give you credit for returning the call in a timely manner.

The clinic runs like a well oiled machine. Courteous and very friendly staff. I highly recommend this place!

Both the doctor snd nurse were so friendly snd I appreciated their kindness, especially since my car was really nervous. Thank you!

No complaints whatsoever. Very happy with the doctor and the assistant as well.

Great customer service. Everyone is so kind and nice

I appreciate the doctor’s time that she took with my pet. She’s very helpful and thorough.

I would have liked to rate your buss. But your survey went to 5*

Thank you for providing neutering at affordable rates, and for your friendly and caring staff. A special thanks to the lady from Newbury Park who schedules the appointments - so helpful and accommodating. - Mary D.

Wait time was a bit long but I d still come back to you guys because I saw how hard everyone was working to get everyone seen in a timely manner!

Everyone is very nice and helpful. Great place to come fur my pet services

For neutering, you say to drop by between 3 p.m. and 4:30 and almost everyone waited over an hour. I think you should have staff to move those animals out faster. Everyone is always super friendly, but waiting and not knowing what s going on is frustrating. It would be very inexpensive to set up a monitor outside where people can see what order they re in and estimated wait time. Just a suggestion and that would blow away all your competition.

I would totally recommend Mercy Crusade’s Spay & neuter. Very organized and friendly.

A lot of calls & confirmation requests for the appointment. Maybe just one is necessary. I confirmed my appointment via text and then got two more calls to confirm.

Very friendly staff and affordable prices. Thank you so much!

5 stars for each. I am so glad I discovered you via Rosie’s Rescue. Dr. Beeder resolved my dogs issue after I went to 4 other vets. I highly recommend your facility.

I have always had great service at Mercy from Vaccine to my pups recent Spay.

Thank you to everyone and who works there and makes low cost vet care an option. It is greatly appreciated.

U guys were awesome thank you love cali ??

I am very happy with Mercy Crusade. They have fair pricing for all of their services which tells me they actually care about the animal and not about making money, my vet office was going to charge me about $800 between the procedure, blood work and the two unnecessary visits ($70 each visit) prior to his surgery. so when I called Mercy and they told me the price I knew my vet was just about making money, which breaks my heart. I will admit, it was hard to get ahold of a human in the office, but they do eventually call you back to schedule if you leave a message. the only negative is I got to the clinic at 3pm because pick up is from 3-4:30. if you re late is a $25 fee, but I still had to wait 45 min. I wish there was a more accurate time as to when I could pick up my animal. I was one of the first to drop him off but it still took 45 min. Maybe time slots of pick up would be a better solution. I had to leave work early, if I would have know I was going to have to wait that long I wouldn t of left as early. Other then that i am very pleased and will be taking my animals there going forward.

It was super clean smelled clean I loved to see the new changes for people could sit outside. The new covid way has been great and and the customer service is always wonderful. We love seeing the staff and the doctor. Chapo and otto May think different