Would like to be able to speak to a real person when I call, but I give you credit for returning the call in a timely manner.

The clinic runs like a well oiled machine. Courteous and very friendly staff. I highly recommend this place!

Both the doctor snd nurse were so friendly snd I appreciated their kindness, especially since my car was really nervous. Thank you!

No complaints whatsoever. Very happy with the doctor and the assistant as well.

Great customer service. Everyone is so kind and nice

I appreciate the doctor’s time that she took with my pet. She’s very helpful and thorough.

I would have liked to rate your buss. But your survey went to 5*

Thank you for providing neutering at affordable rates, and for your friendly and caring staff. A special thanks to the lady from Newbury Park who schedules the appointments - so helpful and accommodating. - Mary D.

Wait time was a bit long but I d still come back to you guys because I saw how hard everyone was working to get everyone seen in a timely manner!

Everyone is very nice and helpful. Great place to come fur my pet services

For neutering, you say to drop by between 3 p.m. and 4:30 and almost everyone waited over an hour. I think you should have staff to move those animals out faster. Everyone is always super friendly, but waiting and not knowing what s going on is frustrating. It would be very inexpensive to set up a monitor outside where people can see what order they re in and estimated wait time. Just a suggestion and that would blow away all your competition.

I would totally recommend Mercy Crusade’s Spay & neuter. Very organized and friendly.

A lot of calls & confirmation requests for the appointment. Maybe just one is necessary. I confirmed my appointment via text and then got two more calls to confirm.

Very friendly staff and affordable prices. Thank you so much!

5 stars for each. I am so glad I discovered you via Rosie’s Rescue. Dr. Beeder resolved my dogs issue after I went to 4 other vets. I highly recommend your facility.

I have always had great service at Mercy from Vaccine to my pups recent Spay.

Thank you to everyone and who works there and makes low cost vet care an option. It is greatly appreciated.

U guys were awesome thank you love cali ??

I am very happy with Mercy Crusade. They have fair pricing for all of their services which tells me they actually care about the animal and not about making money, my vet office was going to charge me about $800 between the procedure, blood work and the two unnecessary visits ($70 each visit) prior to his surgery. so when I called Mercy and they told me the price I knew my vet was just about making money, which breaks my heart. I will admit, it was hard to get ahold of a human in the office, but they do eventually call you back to schedule if you leave a message. the only negative is I got to the clinic at 3pm because pick up is from 3-4:30. if you re late is a $25 fee, but I still had to wait 45 min. I wish there was a more accurate time as to when I could pick up my animal. I was one of the first to drop him off but it still took 45 min. Maybe time slots of pick up would be a better solution. I had to leave work early, if I would have know I was going to have to wait that long I wouldn t of left as early. Other then that i am very pleased and will be taking my animals there going forward.

It was super clean smelled clean I loved to see the new changes for people could sit outside. The new covid way has been great and and the customer service is always wonderful. We love seeing the staff and the doctor. Chapo and otto May think different

Honestly it was nothing but helpful and charming people. Everyone was super kind and you could tell they all cared for every animal that walked into the building.

Excellent service by all workers I came across. Vet and her assistant were outstanding. Thank you!

Excellent everything. The “take-in” person asked a lot of questions about Ollie our mini Schnauzer and was very thorough and polite. Doctor was totally informed active, took his time in explaining everything completely until I understood, and even came back into the room to ask if I had any further concerns or questions. Love this place for service and how they treated me and Ollie.

You are great with your service and your help to improve the lives of my baby pets life

Everyone there was so helpful and answered any questions I had. Not even 24 hours after I text my pet friends and told them about this place. Long wait, but worth it! Keep up the great work!