5 stars- organized, less dogs in the waiting room :), I like how the employee takes the dog to the doctor without the owner. It would be nice to have a play or walk area instead of the rocks. Also, the black concrete can be hit for the animals.. the parking in the front can be dangerous for the people waiting in line. The staff is kind and patient. I did have a staff call my dog a cry baby..... Insensitive to dogs going to see the doctor.

Keep up the excellent service.

The vet I saw was very knowledgeable and personable. I prefer to only go to Mercy Crusade for all my dogs veterinary needs.

The people who work there are saints. They are so patient & caring.

Staff was welcoming and friendly. A good experience for being my first time there. I would definitely schedule again for future follow ups.

Hanna was very helpful.

With covid restrictions starting to loosen, it would be really nice if both parents were allowed in. My partner and I were both allowed in in the morning, but when we came to pick our dog up in the afternoon, I was told I had to wait outside. I didn’t appreciate that.

Great in office experience. Quick drop off and pick up. Friendly staff. Only complaint, which is the offices fault, is how far in advance we had to schedule the appointment. (2-3 months) but Mercy is definitely the best in the area, and I’ve had nothing but positive experiences with all of the staff, from scheduling to in office.

It was fine.

Only complaint was the length of time to get an appointment.

My kitty is so special to me I recently had pacemaker surgery and she weighed exactly where the site was just like a heat pack so we started calling her heat pack and when she went into surgery I was so lost and upset and nervous because years ago I had a kitty spayed and she acted different she looked different she didn’t play after that her personality just changed and her scar looked awful it just seem like I did the wrong thing and with this kitty she came home the scar was minuscule she started playing right away after I brought her back from surgery I expected her to be extremely lethargic for days this kitty is almost normal a day later we are so very very thankful for you and all that you do for the animals and helping stop overpopulation this is an amazing thing and I appreciate it so much thank you for taking care of my little sweetheart and I will definitely come to you all the time and tell everybody about you also thank you love Patti

Friendly staff and wonderful service.

I appreciate the friendliness and efficiency of the staff on the phones also.

Great staff , covid regulations were easy to follow. Really happy with how they took care of my animals thanks again will be coming back soon

Always a great experience with Mercy’s employees and staff. It’s nice to have a place that can take great care of my dog at an affordable price. Lucy’s been a patient since she was 12 weeks old. I know that they will keep providing great care for us in the future. Thanks!

Very nice and Friendly staff and very clean

The staff has always been extremely friendly and we have been going to you all for years. Love Dr Beeder and Dr. A All the staff are so sweet and empathetic to our animal and financial concerns . They all want the best! Today we were instructed how to do insulin and our nurse was so thorough.... I’m sorry I don’t remember her name. We truly appreciate you all loving our animals.

Just keep up the good work that you’re facility does

Always a great experience and comfortable environment

Everyone was extremely helpful and friendly great experience.

Waiting time was a little long with an appointment but it was worth it.

Always efficient, organized, and clean

We have been bringing our big dogs (Great Pyrenes) and German Shepherd to Mercy Crusade for several years. Always kind, efficient, and our dogs love going in, getting weighed, and getting their physical. A professional group! We love the Veterinarians.

At pick-up time, I waited a long time outside. I am old and have some medical issues. It was difficult for me to stand on line and wait. A place to sit would have been nice.

Thank you for the services you provided my dog and for scheduling her surgery pretty soon that what we were expecting