Great service and staff

Dr Beeder and the staff at Mercy Crusade are all truly angels. They all bring such peace and a gentle kindness to our pets. Thank you for everything you do to help our loved fur babies.

It was hard to confirm my appointment because no one was answering the phone for 3 days straight. I got a bit frustrated. Other than that, everyone was nice and Dr. Beeder was outstanding.

Everyone there is so informative, professional, and they always take the best care of our fur babies. Love Mercy Crusade!

Great experience. I would refer family and friends to Mercy Crusade without question.

Thank you for taking such good care of my dog : Cinnamon . I appreciate your office. Your staff is always smiling and so helpful and friendly. I really appreciated the call informing me Cinnamon has a heart murmur. I trusted Dr. Brittany Halls decision to go forward with spaying her . Thank you for being affordable. It’s worth the drive from Simi Valley.

I was able to get an earlier appointment when I asked if anyone cancels to call me. They did call me. I am very satisfied with the office friendliness and expertise.

Staff was friendly and professional. I felt comfortable taking my pet and was at ease knowing my pet was in good hands.

Great experience

Very friendly and helpful staff

Hi, I was unable to click on the stars but I would give you 5 stars for everything. It was easy to book an appointment but the wait was a month and a half later. The staff was exceptionally kind. I was called in within minutes of my appointment time. I felt the staff was very knowledgeable and patient and all my questions were answered. Thank you for your service!

Would like to be able to speak to a real person when I call, but I give you credit for returning the call in a timely manner.

The clinic runs like a well oiled machine. Courteous and very friendly staff. I highly recommend this place!

Both the doctor snd nurse were so friendly snd I appreciated their kindness, especially since my car was really nervous. Thank you!

No complaints whatsoever. Very happy with the doctor and the assistant as well.

Great customer service. Everyone is so kind and nice

I appreciate the doctor’s time that she took with my pet. She’s very helpful and thorough.

I would have liked to rate your buss. But your survey went to 5*

Thank you for providing neutering at affordable rates, and for your friendly and caring staff. A special thanks to the lady from Newbury Park who schedules the appointments - so helpful and accommodating. - Mary D.

Wait time was a bit long but I d still come back to you guys because I saw how hard everyone was working to get everyone seen in a timely manner!

Everyone is very nice and helpful. Great place to come fur my pet services

For neutering, you say to drop by between 3 p.m. and 4:30 and almost everyone waited over an hour. I think you should have staff to move those animals out faster. Everyone is always super friendly, but waiting and not knowing what s going on is frustrating. It would be very inexpensive to set up a monitor outside where people can see what order they re in and estimated wait time. Just a suggestion and that would blow away all your competition.

I would totally recommend Mercy Crusade’s Spay & neuter. Very organized and friendly.

A lot of calls & confirmation requests for the appointment. Maybe just one is necessary. I confirmed my appointment via text and then got two more calls to confirm.

Very friendly staff and affordable prices. Thank you so much!