I tried to give Excellent stars in every area, but the system didn t allow me to do so. Thank you for your help with Coco. Have a great day

I was so excited to learn that I could go in for the appointment. But when I got there I was told I could come into the building but not into the actual appointment. I was really looking forward to speaking with the veterinarian. And I didn’t even get a chance to do that. No phone call or anything. That bummed me out a little but it’s ok. I know you guys are doing your best and we still have Covid and we’re trying to keep each other safe! And I do appreciate your prices. The estimate that was given for my pets eye surgery was well below any other estimates I’ve received. I feel like I may be able to actually afford taking care of my kitties now! Thank you!

Hi, I was there 2 days ago and I have been very happy with the service and the care you all expressed to our pets. But this last time I felt disappointed with the cutting nails service to my dog, she was very nervous as usual but this is the first time she bleeds, she was very stressed out, the price is high for the poor type of service, and I left unhappy. Please contact me if you have questions, thank you for your service. 805.290.0157

Did not see or talk to the vet directly but I m assuming it s the new covid-19 modality. Hope we can meet the vet next time. TY

We had great service and felt they were taking good measures to keep us safe

I love the staff,doctors and how easy it is to be helped.

Very friendly and caring staff.

Great Friendly service

My Kitten Lucy-Fur had a appt for Surgery and dropping her off and picking her up was very easy . Thank you ! The staff is great from start to end . You are all Fantastic ! Lucy-Fur is doing great . I think this Mommmy-Cat was more nervous than her . But y’all made it easy to feel better . Thank you again !! ??

Under the current covid situation things were handled very well. It would be a little easier if designated lines were set when you arrive as someone cut in front of me.

Staff was amazing. Treated my dog with kindness.

Even with covid changing so many things you all are great??

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Trying to get an appointment is very difficult. Once you get in, the process is nearly seamless.

I am so happy to have found Mercy Crusade for my 2 little adopted Bichon Frise (mix) girls. The process of scheduling an appointment and evaluation for dental surgery with necessary extractions to having the surgery date for my little Lilley scheduled was so expedient (even during the pandemic.) Although I have brushed my dogs’ teeth since the day we rescued them, Linley unfortunately has quickly developed periodontal disease and needs several teeth extracted with her cleaning this time. I am confident that the Veterinarians are conservative and only pull those teeth absolutely necessary to ensure Lilley remains in great health. The doctors made me feel so much better about Lilley’s periodontal disease in spite of the care I have taken to prevent this from happ I have such a great feeling about everyone I have spoken and met with at Mercy Crusade

Youre staff all verry sweat people with our dogs thankyou

I am more than pleased with all Mercy has done for Abby. Being a senior living on site. mercy allows me to have a pet and confidence in the wonderful care we receive. No matter how busy they are, I never feel rushed with questions I have had. Abbys mom Penne

We really like and trust Dr. Beeder with our boy. He is 6 pounds and has seizures. We wouldn t let anyone but Dr. B take care of his dental.

Great service , friendly staff and doctors .

Everything was excellent!

I was impressed with my entire experience; punctual, efficient service by a well groomed staff, very clean office and excellent communication skills by everyone, wish all my professional appointments were this excellent, thank you for raising the bar, a job extremely well done!

Phone system is not user friendly and trying to give 5 stars is difficult in the survey

Honest vets and great staff. I waited for about 30 minutes but my exam was quick and I appreciate the honesty. Thank you for keeping prices low too

Everything was great

You guys are always busy doing good work so I expect a fairly long waiting time and limited time to chat. THANK YOU for everything you do.