Review( 314 ) : 851 / 1927
Staff Facility it self Waiting Time
Staff was helpful and organized. I scheduled an appointment and got helped quickly
Review( 313 ) : 852 / 1927
Staff Facility it self Waiting Time
A better system for appointments. Took too long to be seen.
Review( 307 ) : 853 / 1927
Staff Facility it self Waiting Time
All of you are great and very informative,and very caring. Thank you so much!!!
Review( 306 ) : 854 / 1927
Staff Facility it self Waiting Time
Mercy Crusade is the BEST all across the board!!!
Review( 304 ) : 855 / 1927
Staff Facility it self Waiting Time
The tech that examined my dog before his neuter was phenomenal. He put me at ease and answered my questions. I was so sad and scared for my dog. My dog was scared. He was great.
Review( 303 ) : 856 / 1927
Staff Facility it self Waiting Time
Thank you! Everyone was great and thanks again for taking care of our puppy Rubie!
Review( 302 ) : 857 / 1927
Staff Facility it self Waiting Time
Review( 299 ) : 858 / 1927
Staff Facility it self Waiting Time
So happy I found you!! Thank you!!
Review( 297 ) : 859 / 1927
Staff Facility it self Waiting Time
Was so grateful to get a call back after someone canceled!! Mercy staff was nothing short of spectacular! My puppy is recuperating happily after being spayed and am looking forward to bringing in my male pup soon for his neutering as I m sure will go as smooth as his sister s spay. Thank you to the staff at Mercy and have a Merry Christmas and Happy New Year!
Review( 295 ) : 860 / 1927
Staff Facility it self Waiting Time
When I realized that I really needed an appointment for my dog, it was past office hours and so I decided to send a message through YELP. I honestly didn’t think i would get a reply but to my surprise, I got a reply almost immediately from Junior. I got a call back the next day and lucky for me there was a cancellation so I grabbed the appointment. Everyone was so attentive and friendly. I was prescribed medication for my dog’s ear infection and staff was friendly to teach me how to apply it correctly. After I was home I had some questions I forgot to ask and so I decided to message through Yelp again asking for a call back. Office called me back and I actually spoke to the pharmacist twice with my concerns. I felt reassured! Junior was awesome as well. He called me before 5:00 to make sure that someone had called me. I am very happy with your service!
Review( 294 ) : 861 / 1927
Staff Facility it self Waiting Time
Thank you, for the quick responce in seeing Sunny ,When I thought he had an infection. Everybody at the clinic is very friendly and attentive. Thank you! for all you do
Review( 293 ) : 862 / 1927
Staff Facility it self Waiting Time
Thank you so much for helping with my dog Panzer, he’s a huge German Shepard that is very aggressive towards other dogs. If people could leave their pets in their vehicles until it’s time to be attended to would be great, that ways dogs that don’t like other dogs are better to handle. Clients could be notified 2-3 minutes before being seen to get their dogs ready, that way lobby is clear
Review( 290 ) : 863 / 1927
Staff Facility it self Waiting Time
For me, it would be better to speak to a person when I call to make an appointment rather than wait for a call back since I am not near a phone that I can receive call backs.
Review( 289 ) : 864 / 1927
Staff Facility it self Waiting Time
I am very pleased with the service Vienna received.
Review( 288 ) : 865 / 1927
Staff Facility it self Waiting Time
I like the new online store and the ability to communicate more. Leaving a voice message and waiting for a callback got old . Thank you
Review( 287 ) : 866 / 1927
Staff Facility it self Waiting Time
I had left a message to make an appointment and my call wasn t returned. I called back a few days later and my call was answered and then I had no problem making an appointment. The receptionist offered an appointment sooner if someone cancelled which happened. I got my appointment 7 weeks earlier than planned. Thanks for that!
Review( 283 ) : 867 / 1927
Staff Facility it self Waiting Time
Appointment making a bit difficult but worth it - great place for our doggies
Review( 282 ) : 868 / 1927
Staff Facility it self Waiting Time
Your stars diy work,I tried to give five stars on Every question
Review( 281 ) : 869 / 1927
Staff Facility it self Waiting Time
We love and appreciate you all
Review( 280 ) : 870 / 1927
Staff Facility it self Waiting Time
The experience was exceptional. I did take notice of how clean the office was and think that it was superior. I m happy to be a client of Mercy Crusade.
Review( 279 ) : 871 / 1927
Staff Facility it self Waiting Time
The staff were kind and took precautions even with Covid happening and having business open. This is the best clinic I will recommend to family members.
Review( 271 ) : 872 / 1927
Staff Facility it self Waiting Time
the wait time of almost 3 months to get an appointment is too long..it would be great if more appts were available.
Review( 270 ) : 873 / 1927
Staff Facility it self Waiting Time
Very professional and safe, all the staff were great and they explained everything well!
Review( 268 ) : 874 / 1927
Staff Facility it self Waiting Time
This office has taken care of both my dogs!!
Review( 267 ) : 875 / 1927
Staff Facility it self Waiting Time
It was a great experience. You have a well-run organization even during a pandemic. I give it five stars.