I like the new online store and the ability to communicate more. Leaving a voice message and waiting for a callback got old . Thank you

I had left a message to make an appointment and my call wasn t returned. I called back a few days later and my call was answered and then I had no problem making an appointment. The receptionist offered an appointment sooner if someone cancelled which happened. I got my appointment 7 weeks earlier than planned. Thanks for that!

Appointment making a bit difficult but worth it - great place for our doggies

Your stars diy work,I tried to give five stars on Every question

We love and appreciate you all

The experience was exceptional. I did take notice of how clean the office was and think that it was superior. I m happy to be a client of Mercy Crusade.

The staff were kind and took precautions even with Covid happening and having business open. This is the best clinic I will recommend to family members.

the wait time of almost 3 months to get an appointment is too long..it would be great if more appts were available.

Very professional and safe, all the staff were great and they explained everything well!

This office has taken care of both my dogs!!

It was a great experience. You have a well-run organization even during a pandemic. I give it five stars.

Don’t mind for the longer scheduled appointment...great staff, friendly, helpful and warming. We highly recommend your facility! Thank you and happy holidays!

I found my appointment very easy I’ve used my phone to make the appointment the office very clean all the time highly professional people working at Mercy Crusade I have been taking my pet since day one there and I recommend this place to everyone the staff cares about the person and highly about the animal I would like at this time to say everyone in the office for doing a fantastic job thank you so much Ray and Shyla

Always hard to get an appointment but I was very grateful to have been added to a cancellation list. The doctor is great and the staff that assisted me were helpful. I waited awhile to check out. Maybe let the patient know what to do next, for example... I saw the vet, I walked up to the front window because I was not told what to do next, then was told to have a seat, a staff brought me my pets medicine then walked away, I sat there not knowing what to do, walked up to the front again and was told someone would call me up to the front to pay, sat there for about 30 minutes, then finally a staff from the vaccination window offered to help charge me because I had been sitting forever. So maybe after each staff member is finished speaking or helping the patient communicate what to do or to expect next.

I love Mercy Crusade because the staff have always been kind. I appreciate Dr Beeder’s kind and gentle bedside manner. He is such an honest doctor who thoroughly explains his diagnosis without being in a rush .I appreciate a veterinarian who isn’t going to do unnecessary costly procedures. Thank you Dr Beeder and thank you Mercy Crusade for being an affordable and comfortable place to bring our dachshunds??

Thank you Mercy Clinic, I had a great experience!

You are the best ever and care about my pets needs

Instructions on how to confirm an appointment if a call is missed.

You offer a service that is so important. The staff was friendly, the office was clean, floors were shiny and I felt comfortable leaving our little puppy with you for the day. Thank you for providing a service that I could afford!

Although the appointments are very high in demand and the next available appointment can be months away, I think it was a fast process. I was in and out in 30 minutes. The staff was really nice and knowledgeable!

Was a good experience just the assistantes needs give instructions to pay or go with the cashier

Very professional staff and very knowledgeable Veterinarians. Wouldn t take my dogs anywhere else.

The office staff was very professional and answered all of my questions and concerns in a very kind matter!

Everyone was very kind. I really appreciate the care they showed my kitty. Her incision was small and clean. They even answered all my questions with patience. Great Job!!

Dr. Beeder & his team are wonderful. They explain things clearly & concisely.