Dr was amazing explaining everything I needed to know the staff was very courteous. Highly recommend this place.

It was a very convenient and easy process for an appt to neuter my lil kitty. The staff was caring and my kitty did great. Thank you to all involved with his care

Dr Rodgers and staff were all very helpful I appreciated the doctors recommendation about lowering my cats weight and food he should eat. Thank you!!

just keep on doing what you’re doing. As usual, everything was perfect, professional and a great experience. Best, David

I have taken my cats to Mercy and have been happy with the services overall.But on Monday, after i picked up my cat from her spay appointment, I saw that one of her nails on her right paw was trimmed too short and there was dried blood. I can tell its bothering her which is upsetting. Please send out a friendly reminder to your staff to be more cautious with other pets. I know that Mercy sees a high volume of pets and its a fast paced environment but it shouldn t affect the quality of care provided. Thank you.

Good communication fast checking in everyone was very helpful

The new vet is great. We really liked her and she was very thorough with her exam on our dog.

Dr. Ray is kind and gentle with my animals. Also very informative and very hands on when it comes to preventive medicine

The staff was very kind to me and my dog who was soooo scared.

Dr. Susan Rodgers is a great Dr. She really understands what is going on with my dog & she educates us how to take care of her. I appreciate her & she really seems to love animals.

It was a nice experience .hope to continue bringing jr.

This was the first time meeting Dr. Wray, she was FANTASTIC! She was caring, took her time, educated me, great personality, simply wonderful. It was well worth my time driving from San Fernando Valley to Oxnard to meet her. She was so kind to my dog Jem too! Keith - Owner, KC Dog Training

Hello. Everybody was very professional very nice. ! Scheduling and wait time are obviously a little hectic because of the volume of pets and owners coming through the facility. In my opinion, everything was first class And I would like to thank everybody at Mercy Crusade

The waiting time standing outside in the cold was horrible.

Please offer upgraded (soft) e coller options and cat pajama suits for cats freakout using standard cone collars.

First off we are thankful our puppy had a successful neuter. The staff, with the EXCEPTION of Josie in the front was a Nightmare. We were called twice to pick up our puppy early and each time we arrived we were told to wait AGAIN even though we were called and told to come. The big girl in the front/ outside was rude and confrontational. Work on communication within your office / patients, get rid of the big girl and give Josie a raise.

It is very difficult to reach someone by phone; usually I have to leave a message and wait for a call back.

Doctor and staff made the entire visit very pleasant and stress free. All my concerns were handled carefully and explained clearly. Mercy has been my family vet clinic since 2000. Thank you for your service. Garfield, Taco, and Abby say thank you!

1. I didn t appreciate the fact that I was asked twice if I spoke English. Being bilingual and loving Spanish, I do not care to speak English or Spanish, but people should not assume. Also, some people may get offended for being stereotyped, especially if they do not speak Spanish. 2. I have always loved Mercy Crusade s and people have always been the sweetest. Not in this last visit, however. I didn t ask for any names, but two of the ladies at the reception were a little on the rude side. 3. This aspect I understand and it s not necessarily an issue, but I thought the wait time to pick up was a little too long.

Love Dr Wray

So glad there is a place like this ??

Thank you for your excellent care!

Waited about 30-40 minutes before being seen; felt the doctor was rude and not attentive when giving feedback, kicked me out of room but never brought me back in to go over anything else and what my dog needed? Felt confused. It is hard to create or keep an appointment at this location as well due to change with my or Mercy’s schedule.

Very professional people and quick service

Everything good.Would recommend Mercy Vet to all pet owners.Thanks.