I wasn t happy and satisfied with the quality of the doctor visit with Dr. Wray as she did not explain why the medication is not appropriate per the previous doctor and did not take the time to explain the reasoning for the medication change and how, when and why to give my pet pain medication.I wasn t told how to tell if your pet is in pain and why it was prescribed. Other than that the office staff, vet techs and office manager are the best and will continue to bring my pet and will continue to refer Mercy to friends and family. Junior is AWESOME and great to work with. Keep up the great work YOU ALL DO THERE for the our pets and us pet parents. Thank you

The entire staff are very friendly and welcoming. Thank you all for your exceptional hard work.

Two thumbs up.

I recommend Mercy Crusade to people for spay , neuter and vaccination often. The drive time is worth it. Thank you for helping our pets

I love mercy crusade and their friendly and customer service oriented staff. Great experience every time.

Dr. Rey/Ray and her Tech (sorry, didn t get his name) were very kind and took their time with our dog and I. I appreciate the understanding and explanation as I asked a lot of questions. Thank you for being our go-to! And thanks to the front desk for following up on the cancellation waitlist to get us in a little over a month earlier, woohoo! Thanks again for a great experience thus far!

Everyone is so friendly and very good at their job

Suggestion - better signage and explanation how the check in system works. It was unclear where the line was - people were lining up in front of the chain and others along the building. Check I. Time is lengthy (1 hr for me). I would let people know to allow for a hour. People thought they could check in and get to work by 8 or so. Would it be speed the process if the forms to be online or handed out while we are in line? I understand online forms is complicated to implement - but worth it if it provides better service and saves staff time? Lastly, I worked in the nin-profit arena as CEO and executive director for many years. I applaud all you do!! It is amazing to see so many pets receive care in a single day. You obviously need a larger facility, as you know better than I. . I hope that dream comes true in the very near future. Thank you to everyone who works to serve the pet population in Ventura County.

I liked that I got a quick appointment, and the staff was very professional.

Outstanding experience!

I love Mercy Crusade s Spay Neuter & Wellness clinic . Thank you for always keeping my dog healthy.

It would be great to have a ballpark $$ figure in the morning of Spay/neuter, so you can know how to proceed and be ready for the afternoon pick up and payments

It went very well very happy with the results and the place thank you all very much!!!!

Everyone was super friendly. The check up was extremely thorough and the Vet was extremely patient and she answered all of my questions.

Princess is acting like a puppy again, thanks to the allergy shot.I did not know how miserable she was until she wasn t. She love to go for walks again and is eating. THANK YOU, THANK YOU, THANK YOU.

Everyone was super friendly!

Great service. Kind staff.

I been coming here for years..you guys are great

This was our first meeting with Dr. Wray and we are so happy and impressed with her professionalism, courtesy, and helpful information for our dog Daisy. We highly recommend this clinic and especially, Dr. Wray. Thank you very much!

I love Mercy Crusade and recommend it to everyone!

You guys are great

Dr. Rodgers is absolutely the best! She is knowledgeable, professional, and it is obvious that she cares about her fur babies. Hannah is also amazing. She takes an interest in our concerns about medication and goes above and beyond to provide the best service. All of the staff are friendly, professional, and competent in doing their jobs. I highly recommend Mercy Crusade.

All staff are very Friendly, im Happy and satisfied the whole Service. Great job! Well done??????????

Very professional and friendly ????

The staff are extremely polite and courteous despite being busy all day long. Excellent service.