I waited a lot longer than the original estimate they gave me. Since I m stuck outside for now and can t see what s going on, it would have been nice to have a call to let me know.

I appreciated that I could get in for an appointment on the next day. Everyone was very kind and courteous. It was a great experience.

Vet Tech was great... very professional..great customer service...

I am not comfortable with sitting outside in my car. I really want to be in person.

Even though they are doing curbside, they still did a great job. I wish were able to go inside and talk with the doctor face to face but I understand. It was nice that Dr. Wolk called and gave me the report on Otis. I was happy about that. Otis came out of the office happy and a curled tail, so I know they were great with him. Thank you and keep up the great work!!

Everyone is so nice and friendly. They take good care of your pets. I especially love Emily, the groomer. She always has time to tell you about anything that may come up about your fur babies, and always checks with the doctor to make sure nothing is missed. I just love her to death!!

I can t comment on the cleanliness of the offices, because we still wait in the car....but I LOVE not having to go INTO the vet s office with my pets. It s so much less anxiety for me (and therefore the dogs) THANK YOU!!!

Thank you for all the hard work everyone does!!

When are we going to be able to go in? It has been 18 months of not being able to be with our pets while they are having their examinations. This is getting ridiculous.

Emily, the dog groomer is great. She has always done a good job with Zoe.

Hard to give STAR when we have to wait in our car and can’t go in with our babies

Love the vets and all the team members! Seems like communication needs to be improved, adding another person to answer the phone.. fine with you all picking the animal up in the parking lot, just wish it was easier to talk with a person. Would have saved waiting time in the parking lot. Otherwise, love what you all have going on!! It works!

We had a visiting vet doctor, and he was excellent!

When arriving we ended up being 20 minutes late, again we are super sorry about that. We called because it is curbside pickup the receptionist was very kind and told us there’s a 15 minute window but would send someone out to see if my puppy would still be eligible to be seen. The vet tech who came out seemed a little rude and explained the 15 minute window again and said she’d will ask the vet if my puppy would still be seen, I told her Thankyou and she just said “yup…” and walked away. The way she was talking just seemed a little off from my previous visits. My past experiences coming here have always been 100% perfect and nice staff. But the one time I was late I got a little attitude. Even if she was nice about it and we would’ve had to reschedule I wouldn’t have had an issue with doing that at all.

AMAZING job. Called and was seen that same day. Staff was very friendly.

great service caring staff

Happy with your service but would like to go in with my pet and be present to hear what the doctor has to say.

Emily did a great job as always with our little pups grooming . She is the best ! However I will be very glad when we are done with curbside service . The wait times in the car are sometimes long and I have often found it difficult to get through to someone on the phone . I have often had to leave a message while sitting in the parking lot . We miss the up close and personal experience.. I very much prefer bringing my dog in myself … and so does he ! It is less stressful for him and us to be with him when he is seeing a vet .

Thank you for your excellent care of our pets, and for taking many precautions to keep everyone healthy through this pandemic!

This was very expensive nothing but a cleaning but still.

(I haven’t been inside the facility in months so I don’t know the cleanliness factor, but I assume it is up to snuff) ????

Great communication from tech and Dr. Thanks for taking great care of our pup.

Would be nice to be able to go inside and be a part of my pets exam/surgery.

Thank you for caring for my pets! I’m so thankful for the explanations from Mimi’s vet and the right care to get her feeling well again.

You will not see me or Teddy until we can have face to face visits. I am fully vaccinated and don’t care if you are or not. Could not answer the last question because I wasn’t allowed in.