Review( 466 ) : 326 / 1150
Staff Provider Facility it self Waiting Time Fees
It s too bad CoVid has your business so restrictive. In spite of it all, your staff was extremely courteous, friendly and helpful. RE: #6....my car needs a wash. :)
Review( 462 ) : 327 / 1150
Staff Provider Waiting Time Fees
Unfortunately I was not able to go inside because of Covid. They did a good job dealing with this inconvenience.
Review( 461 ) : 328 / 1150
Staff Waiting Time
These are hard times...not being able to be with our pet during the appointment. I totally understand everyone’s concerns.The appointment didn’t start off well. Our dog somehow got loose and got outside. Luckily I was still there and able to get him.
Review( 458 ) : 329 / 1150
Staff Provider Facility it self Waiting Time Fees
Its hard to answer all these questions due to Covid. I feel the staff did the best way they could under the circumstances. I was very satisfied.
Review( 456 ) : 330 / 1150
Staff Provider Waiting Time Fees
I was a little surprised by how long it took me to get an appointment, but when I ve needed to be seen immediately, I ve been able to get an appointment. I guess it all evens out.
Review( 453 ) : 331 / 1150
Staff Provider Facility it self Waiting Time Fees
We love Dr Hedges. He has taken care of now 3 cats of ours. Glad to see him back.
Review( 450 ) : 332 / 1150
Staff Provider Facility it self Waiting Time Fees
Very nice and knowledgeable staff!
Review( 448 ) : 333 / 1150
Staff Provider Facility it self Waiting Time Fees
Taylor is excellent in clipping our dog s nails. We won t go anywhere else! Thank you Taylor.
Review( 444 ) : 334 / 1150
Staff Provider Facility it self Waiting Time Fees
The staff here are so friendly and I always feel like I’m leaving my pup in great hands. Even though I wasn’t able to go into the building for my dog’s appointment due to covid restrictions, the vet spoke to me on the phone twice during the appointment and I appreciated the effective and personal communication. Thanks for the care you put into your work!
Review( 442 ) : 335 / 1150
Staff Provider Facility it self Waiting Time Fees
The staff are timely and helpful re: questions about Liam. There is more healing to take place, but Liam is adapting to the cone. We succeeded (pnut butter for one) to get him to take the medications. Dr. Hedges has been informative re: the severity of the problem and so we are happy Liam has been in the care of Brighton Pet Hospital! Thanks for your patience with our concerns
Review( 440 ) : 336 / 1150
Staff Provider Facility it self Waiting Time Fees
We ve always had the best care for our pets at Brighton Veterinary Hospital. The staff is always helpful and courteous! Thank you!
Review( 437 ) : 337 / 1150
Staff Provider Facility it self Waiting Time Fees
The bill was shocking to us. It would have been helpful to have been made more aware of the costs included in all the care being done. We will definitely be asking more questions in the future and may need to evaluate depending on what we can afford.
Review( 436 ) : 338 / 1150
Staff Provider Facility it self Waiting Time Fees
everyone is very kind and helpful. Thanks Joann Hill
Review( 432 ) : 339 / 1150
Staff Provider Waiting Time
I appreciated the sensitivity to the fact that my finances are limited right now and that the priorities that I set as concerns for my pet were taken into strong consideration.
Review( 431 ) : 340 / 1150
Staff Provider Facility it self Waiting Time Fees
Always great service and care from Brighton Veterinary Hospital.
Review( 430 ) : 341 / 1150
Staff Provider Facility it self Waiting Time Fees
I rated the cleanliness low only because I didn’t see it inside. Due to the COVID situation I can’t rate the facility inside, bit was very pleased with how you had your service set up, very efficient and excellent service! I was very happy with the way things went (first time there with a new puppy). I will continue to use your clinic. Thanks for your great service. The Vet was very friendly, informative, and answered all my questions. He made it clear to call him anytime.
Review( 429 ) : 342 / 1150
Staff Provider Facility it self Waiting Time Fees
Very happy
Review( 425 ) : 343 / 1150
Staff Provider Facility it self Waiting Time Fees
Loved that dr hedges called me the next day to check on my pup! I was able to ask him about information I had for my next appointment too and was super happy he was able to help me out before hand. My pup has anxiety so he helped me with some pills to help with that. Would definitely recommend to others! Feel so comfortable leaving my baby boy with this vet!
Review( 423 ) : 344 / 1150
Staff Provider Facility it self Waiting Time Fees
CODI-19 situation was new awkward for me and the Vet office. It was okay. My previous Vet left his job so it was transferred to a different Vet. Our communication was awkward for this different Vet because I am deaf using America Sign Language. Using Video Relay service was new for this different Vet ( an interpreter on the video connected us to communicate ). Our email communication was great. Actually Covid-19 forced us to adjust communication.
Review( 418 ) : 345 / 1150
Staff Provider Facility it self Waiting Time Fees
When speaking with Dr. Hedges over the phone, it sounded as if he were eating while talking to him. Also, I felt as if he was very dismissive with my questions/concerns. This is the third visit in a row where I felt like I wasn t being heard and was just being rushed through without addressing my concerns. The quality of service has gone downhill since Dr. Howes left and we will be changing veterinary clinics sfter 8 years.
Review( 417 ) : 346 / 1150
Staff Provider Facility it self Waiting Time Fees
Dr. Hedges has our ultimate trust when it comes to caring for our 7 guinea pigs! There is nowhere else we d rather go.
Review( 415 ) : 347 / 1150
Staff Provider Facility it self Waiting Time Fees
Wonderful place all the staff members are very nice and kind. Dr hedges is kind and really greatat what he does. I am switching to brighton vet exclusively!
Review( 414 ) : 348 / 1150
Staff Provider Facility it self Waiting Time Fees
I submitted a question on the website and did not receive a response. Otherwise satisfied with visit.
Review( 412 ) : 349 / 1150
When I first contacted Dr. Hedges about our cats being seen on short notice he was out on lake Superior enjoying some much needed time off. He answered my questions and came up with a plan to treat all 3 of our little guys. All of this while enjoying some well deserved quiet time. With the long hours and the Covid 19 pandemic going on Dr Hedges stands out like a flaming beacon.
Review( 410 ) : 350 / 1150
Staff Provider Facility it self Waiting Time Fees
Love Dr Hedges