Dr. Velbig was once again fantastic at tending to our special kitty. Thank you for taking time to keep us informed and such tender care of him.

We are very greatfull for the patients and care we received while we were there. Our male German shepherd can be difficult with strangers. The staff and the veterinarian were excellent with him. Thank you again Troy Lowrie

The staff was friendly and the doctors knowledgeable. They were gentle with all animals and saw us at our appointment time with no unnecessary waiting. I will definitely be using this as our regular vet.

When I call the phone number, I often get a message that is confusing. I guess the phone is busy but takes a while to figure that out and just keep trying. Frustrating since it looks like at first that I got a wrong number.

The receptioniat said they were short staffed,but we waited 30min after our appointment time before being seen, which seemed excessive.

I would lo9ve to be with my gagies when I would love to be with my babies when they see the doctor. then I remember the questions I have

Great!

Other than sticker shock I m pleased with the quality of care provided for Finn.

As a new patient i really appreciated how quickly you got us in. Thank you so much

Waiting times during the last two visits were unacceptable. I understand COVID restrictions present a challenge, but waiting 30 to 60 minutes to have someone come out to pick up your pet is excessive. It’s hard to get through on the phone, and if you leave a message, it’s apparently not retrieved in a timely manner, so staff may not even know you’re waiting. We have been satisfied with the care, and we appreciate precautionary measures regarding the health and safety of people during the pandemic. I just hope more efficient drop off and pick up can be implemented.

Sarah Vielbig is amazing! Thank you so much!!!

Not being able to go in with your animal is making me want to switch vets!

Thank you for taking care of my Thelma.

I believe you should ask vet patients if they want their dog to wear a cone after their neuter or spay surgery at 7:30 A.M. To add the roughly $7 to the bill if they state, Yes . My dog came to me at 3:30 after his appointment without a cone on, and I was disheartened they didn t put a cone on him at the end of his stay. He, like most dogs, would lick at his wound.

My dog still will not eat. No blood work was done. So I am not sure the diagnosis was correct. My dog is not in very good shape.

I hope, in the near future, that you will allow pet owners to meet face-to-face with the vets.

Love this place and the amazing people!

I like the doctors in this vet clinic, but I would like to be able to come in to the building and talk to the doctor in person. I know with the pandemic it wasn’t possible a year ago, but temperatures can be taken just like every other doctors office. I’m hoping this can be changed soon.

This was the best experience we have ever had with a vet. The Dr and all the staff were extremely compassionate and helpful and took time to explain things and answer questions. I would recommend this office to anyone. The prices were worlds better than other places we called, plus they saw us quickly as new patients whereas other places required a long wait, some months out. Once we were seen, they offered extra help with no charge. We felt very cared for. So grateful we found this office.

I had to wait 45 minutes to have my cats brought out to my car. I think you may have forgotten about me!

Unless I missed the information nowhere in email scheduling or outside the office did I see I needed to call when I arrived. After 6 dogs/cats went in ahead of me I finally asked an employee why I wasn t being seen (we were standing outside the car). Maybe the confirmation text/email could have that information to call when arriving? I waited over 20 minutes yet I was the first car to arrive in the parking lot.

Love Dr. Schmidt and all the staff at LAH! Tyson does too.

We love our vet office! Everyone is compassionate and friendly.

I had an appointment to, not see a doctor, just get Bravecto applied to my skittish cats. I had to wait OVER one half hour. People were coming and going while I was waiting there. They were getting taken care of in an expedient manner but I was left standing there. After ONE HALF HOUR I called and asked how much longer it would be because I was ready to leave after at least 6 cars came and went. FINALLY someone came out and got the cats and brought them back out in about 3 minutes. WHY even have an appointment if I m left standing out in the parking lot for OVER ONE HALF HOUR for a 3 minute procedure??????????????????? I m VERY unhappy about this.

You guys are great! My boy is always excited to go into the vet. That says a lot because (w/ Covid) I’ve never been able to go in w him. I was concerned about it being traumatic for him when I had to wait outside. I think it says a lot about how the staff treats him...because he’s happy going in...and happy going out. Thank you LAH!