Unless I missed the information nowhere in email scheduling or outside the office did I see I needed to call when I arrived. After 6 dogs/cats went in ahead of me I finally asked an employee why I wasn t being seen (we were standing outside the car). Maybe the confirmation text/email could have that information to call when arriving? I waited over 20 minutes yet I was the first car to arrive in the parking lot.

Love Dr. Schmidt and all the staff at LAH! Tyson does too.

We love our vet office! Everyone is compassionate and friendly.

I had an appointment to, not see a doctor, just get Bravecto applied to my skittish cats. I had to wait OVER one half hour. People were coming and going while I was waiting there. They were getting taken care of in an expedient manner but I was left standing there. After ONE HALF HOUR I called and asked how much longer it would be because I was ready to leave after at least 6 cars came and went. FINALLY someone came out and got the cats and brought them back out in about 3 minutes. WHY even have an appointment if I m left standing out in the parking lot for OVER ONE HALF HOUR for a 3 minute procedure??????????????????? I m VERY unhappy about this.

You guys are great! My boy is always excited to go into the vet. That says a lot because (w/ Covid) I’ve never been able to go in w him. I was concerned about it being traumatic for him when I had to wait outside. I think it says a lot about how the staff treats him...because he’s happy going in...and happy going out. Thank you LAH!

Very friendley

Our appointment was for 3:30 and were not seen until almost 4. But everything else was great.

Always the best and freindly service. Thank you all very much.

service was superb and all questins answered...molly was happy

Had to wait a while but it was obviously very busy. The vet tech was very good about apologizing for the wait time. Sorry I don t remember her name. You guys are all great.

I have always found the doctors and staff, very knowledable and friendly....they ve always taken time and care with me and my girl. Listened and explained clearly. The seem to truly care about my girl...

I was a few mins. early for my appointment. It took over 30mins for someone to come out to my car. I think that is way too long especially since I had an appointment.

We brought our dog in for shots at a 9:00 appointment and waited 30 minutes past our appointment before our dog was taken back. That is not a reasonable amount of time to wait to get in for any appointment.

A little expensive. Just for an exam and 10 pills was $109.00

Love Sara!!!!

The staff does a very good job of taking care of my difficult dog. Thank you all

No in office ability at this time. Not able to answer last question.

To all our resent visit was great thank you for your help ??

I don t know what i would do without Dr Sarah!

They we wonderful and very accommodating. I am very greatful they got me an appointment quickly.

Due to covid, not allowed in the office. The precautions taken were greatly appreciated.

The assistant that we met was professional and incredibly helpful. The customer service she provided is why we intend to continue coming to LAH. Though, unfortunately the information that we received from the vet was delivered in an unprofessional, judgmental, and condescending manner. Quite unnecessary. This comment is meant to be an honest reflection of my experience and is hopefully conveyed as constructive as possible. Thank you.

Not able see inside of facility. You should have a not applicable choice for this question. The reception staff were very friendly and helpful during this appointment scheduling and arrival. Great communication from Dr. Vielbig.