I think that it would of been nice to of been informed from the beginning that it would be a while. I was there for a vaccination and the entire things took an hour. Which I understand that with the new procedures the process would be slowed down but to of known that I would be called and notified when the vet was done then I could of ran an errand or got a coffee while I was waiting. A little more communication about the process would of made the waiting more bearable.

I very much appreciate Dr Sara Vielbig as our vet.

I believe not being able to be with my pet during exams stresses them and myself more than normal. If we all wear masks I see no reason why we can’t go in facility with our pets.

I do not know what the facilities were like because they had a great system down due to COVID. Worked very well.

I just appreciate that you allowed my wounded kitty to be treated for his wounds and given antibiotics on such a short notice and were able to work him in on your busy schedule. A million thanks! JB

(+++)I love Sara as our Vet. She always explains everything thoroughly. (---)Because of COVID-19 we had to wait in the car, it seemed a lot longer waiting time than waiting in the lobby. Sophie s appt was at 3:15 pm. I arrived 3:05 pm (10 min early) and did not hear from anyone after checking in that it was going to be such a long await. It was well after 3:45 pm before anyone showed up at my car to check and see if I had Sophie. Would like to have had an update before waiting that long.

Not able to enter the facility

Due to COVID19 no one enters the facility for now except the animals and staff. But the facility has always been clean and the staff are good. A lot of new staff so they don t know everyone like the ones who retired did, hopefully they will get it. It made it nice to come in, that s one of the reasons we stayed with them.

Love Dr. Schmidt, LAH and all its staff.

I had requested records be emailed to me, due to moving. Thanks

40 minutes sitting in a hot car

Love, love, love Sarah!!!! Thank you Connie for your above and beyond efforts to keep all of us safe from Covid.

Can t wait for cvid to be over but maybe in your gated area set a place for exams for xtra anchoice animals

I am extremely satisfied with the courteous and friendly help I received with my little chihuahua Diego. The treatment given by the doctor gave him immediate relief. I m a very happy doggy mama.

It was a Covid thing.

Difficult to rate facilities fairly due to Covid restrictions.

I absolutely loved our visit. Even though I couldn’t go in the staff were incredibly friendly and informative.

I would really like to get an after visit summary and follow up instructions in print. Either in person, or via email. I forget what the vet tech tells me sometimes, and then I end up on google, or having to call your clinic again for advice.

Being from out of town I really appreciated you giving me an appt. and take care of my dogs problem. The girls I met with were so friendly and the service was great. My dog back to his old self again. Thank you so much.

I truly appreciate Dr. Schmidt and her crew for getting Bosun in to look at his sore foot so quickly! I m certain their immediate attention prevented this issue from becoming more serious. Thank you!!

Over all wonderful experience with this vet clinic. The only thing was the fact how we can’t go into the building and the waiting in the parking lot at this time . And seemed little expensive for a neuter for a rabbit but they took very care of our house rabbit so I’m satisfied and happy

We love you guys over there

I appreciate the quality care and professionalism i receive at Lebanon Animal Hospital.

Very pleased with the service

Only problem: my dog came home with feces caked in between his toes and on his hind quarters. Maybe make sure they are clean before sending home?