(+++)I love Sara as our Vet. She always explains everything thoroughly. (---)Because of COVID-19 we had to wait in the car, it seemed a lot longer waiting time than waiting in the lobby. Sophie s appt was at 3:15 pm. I arrived 3:05 pm (10 min early) and did not hear from anyone after checking in that it was going to be such a long await. It was well after 3:45 pm before anyone showed up at my car to check and see if I had Sophie. Would like to have had an update before waiting that long.

Not able to enter the facility

Due to COVID19 no one enters the facility for now except the animals and staff. But the facility has always been clean and the staff are good. A lot of new staff so they don t know everyone like the ones who retired did, hopefully they will get it. It made it nice to come in, that s one of the reasons we stayed with them.

Love Dr. Schmidt, LAH and all its staff.

I had requested records be emailed to me, due to moving. Thanks

40 minutes sitting in a hot car

Love, love, love Sarah!!!! Thank you Connie for your above and beyond efforts to keep all of us safe from Covid.

Can t wait for cvid to be over but maybe in your gated area set a place for exams for xtra anchoice animals

I am extremely satisfied with the courteous and friendly help I received with my little chihuahua Diego. The treatment given by the doctor gave him immediate relief. I m a very happy doggy mama.

It was a Covid thing.

Difficult to rate facilities fairly due to Covid restrictions.

I absolutely loved our visit. Even though I couldn’t go in the staff were incredibly friendly and informative.

I would really like to get an after visit summary and follow up instructions in print. Either in person, or via email. I forget what the vet tech tells me sometimes, and then I end up on google, or having to call your clinic again for advice.

Being from out of town I really appreciated you giving me an appt. and take care of my dogs problem. The girls I met with were so friendly and the service was great. My dog back to his old self again. Thank you so much.

I truly appreciate Dr. Schmidt and her crew for getting Bosun in to look at his sore foot so quickly! I m certain their immediate attention prevented this issue from becoming more serious. Thank you!!

Over all wonderful experience with this vet clinic. The only thing was the fact how we can’t go into the building and the waiting in the parking lot at this time . And seemed little expensive for a neuter for a rabbit but they took very care of our house rabbit so I’m satisfied and happy

We love you guys over there

I appreciate the quality care and professionalism i receive at Lebanon Animal Hospital.

Very pleased with the service

Only problem: my dog came home with feces caked in between his toes and on his hind quarters. Maybe make sure they are clean before sending home?

had to sit in car.

The visit was awesome ??

went well

#6 marked N/A because of inability to go into office due to Covid. However, they have always been clean in the past, so would not think otherwise. We so appreciate the staff at Lebanon Animal Hospital and love Dr. Vielbig!! That s why we continue to travel there rather than find someone closer to our home in Turner.

I m assuming you are re-opening business which would explain the long delays due to Covid limitations. The staff is really friendly and Veterinarian was very knowledgeable, pleasant to speak with. She took excellent care of my much loved kitty! Thank-you.