First time with Dr. Marsha. She seemed distracted, uninterested, and bored. She did not examine or even greet my pet. She acted as if she wanted little to do with the animal and seemed reluctant to do anything other than take blood. Will definitely not refer friends to her. Less than 5 stars on survey due to negative experience with Dr. Marsha.

No complaints! Very happy with the services as always!

I had a wonderful experience! The staff were very nice and not pushy at all! This will be our permanent go to place!

I was going to change my place of vet visit because the location is a little far, but after meeting with Dr. Sue (I think that’s her name), I will keep going there for my dog’s needs. I think she’s amazing.

I’m a client for life. The care and attention given now, and in the past with Rocky, is immeasurable. In the darkest times you were the light of hope and concern. I am comfortable and grateful to have TLC care for my dog......a family affair. Thank you

TLC is the best! Professional, friendly, always accommodating - I highly recommend them.

Everyone was great.We called in and were seen the same day.

Always a great experience. Very personable and feel they get how much I love Ori!

Love Dr Sue!!

The entire staff treated my dog like family. Very warm, friendly and welcoming. We love it there!

Dr. Sue was amazing. I really appreciated how kind she was to my big baby dog Nana. Nana was so scared to get her nails trimmed. Dr. Sue took her time and Nana did very well. Thank you, TLC!

It really is very hard to schedule Dr Sue in a timely manner!??

Everyone makes us feel welcomed when we bring our Beagle, Cocoa, for vet services.

Technician was fine in my first appointment but by the second she had me waiting for about 10 min because she took some dog out. That is fine, I understand. But I definitely expect an apology in any case like this. My time is as important as yours.

Dr Marsha does not have the best bedside manners. Jackie the receptionist was not friendly.

We love TLC and Dr. Sue!! Grateful everyday to have her as our doctor and friend. Xoxo

You have all been great!

This is the first time my dog saw Dr. Sue (from my memory) and she was truly amazing. I have been perfectly content with the other vets but seeing Dr. Sue’s interactions with my dog made me think this is truly her calling.

My first call to TLC, I was on hold for 10 minutes. However, I would have waited 30 minutes because we wanted an appointment at TLC, and I just assumed there was an emergency of some type happening in the office at the time I called. It was not a problem for me to be on hold at all.

Always amazing!

Dr. Sue is awesome. Thanks for all the help with our dogs!

Dr Sue has always taken her time during exams-visits and explains things thoroughly. This includes but is not limited to the chosen plan, other possible plans, what to look for, what the meds do, etc. The staff has always been friendly, professional and compassionate.

I think the Vet is great for accepting animals In an emergency situation but when you drop your pet off they have you pick up the pet not knowing how much all of the services they performed will be. You get to the office and it’s a 500 dollar bill. Not everyone has money to just give to vet visits. I think the office should call and give you options of what you can do and offer the pricing before everything is said and done. It would be nice to know ahead of time.

This is the first time seeing this new Doctor. She was unpleasant, impatient with questions/comments, and a little condescending. We will request Dr Sue from now on. The staff was excellent as always.

Excellent service. Louie the Dog gives you 5 WOOFS rating also. Thanks, Happy Holidays to all. Bob G. and Louie Niles, IL