Review( 1353 ) : 126 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Your hours are not convenient for my work schedule, but it’s a systemic problem and I know it’s not your fault. Thanks foe being great with my dogs and I know you are doing your best.
Review( 1352 ) : 127 / 1655
Overall satisfaction Staff Provider Waiting Time
A lot of the questions are not applicable because you are using Covid protocol.
Review( 1350 ) : 128 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
This survey was a little difficult to answer because we are. It allowed in the building. I left things as 5 stars because there was. I other options… for example cleanliness… don’t really know. Everything went ok considering I could not be with my dog. Thank you.
Review( 1347 ) : 129 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
We are extremely thankful to Dr Sue and staff for working with us to bring Chance to his stable condition since being diagnosed with diabetes two years ago!! We thought we were going to “lose” him.
Review( 1343 ) : 130 / 1655
Overall satisfaction Staff Provider Waiting Time
Staff is focused on customer service. The doctor called me and thoroughly explained everything. I didn t wait long and a good experience.
Review( 1339 ) : 131 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
I feel it’s time to stop your curbside operation. Also, please go back to 5 days a week.
Review( 1336 ) : 132 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
TLC is the best!
Review( 1334 ) : 133 / 1655
Why are some of the questions answered with five stars? And I cannot put in my own answer? I ve checked n/a since I cannot provide my own answer. Overall, my experience overall was very good.
Review( 1331 ) : 134 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Go back to person to person. How do I know if my cat got the shot? Also they said they had issues cutting my cats nails if I was on the room I would have calmed her down. And $22 is little to much to cut nails for less then 5 minutes.
Review( 1328 ) : 135 / 1655
Overall satisfaction Staff Provider Waiting Time
Can’t wait until we can do visits face to face.
Review( 1327 ) : 136 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Always very happy and appreciate Dr Sue
Review( 1326 ) : 137 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Thanks for being nice, caring and understanding to our furry family members when they come in for their doctor s visit. I know some may be very scared just like kids and they just need that little TLC!
Review( 1325 ) : 138 / 1655
Overall satisfaction Staff Waiting Time
I would prefer to go into the facility with my pet instead of waiting in car or having to return 2 few hours later for pickup
Review( 1323 ) : 139 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Doctor Sue is one of the best doctors in the business! She is truly an angel on earth!
Review( 1320 ) : 140 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
I love you guys for caring for my pets so caringly.
Review( 1319 ) : 141 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
As always you guys are amazing.
Review( 1318 ) : 142 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Rating10+
Review( 1310 ) : 143 / 1655
Facility it self
I was super scared because my Chocolate Lab stopped moving. They got me in right away and Dr. Sue followed up several times to check in. They are amazing.
Review( 1307 ) : 144 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
I know due to Covid restrictions it is challenging but I miss being able to connect with the doctor and interact in person.
Review( 1306 ) : 145 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Love Dr Sue and staff
Review( 1299 ) : 146 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
I m looking forward to the end of these times so that the appointments aren t booked out for months, but great, caring, top-notch service as always.
Review( 1296 ) : 147 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Hopefully with proof of vaccines, we can start coming in with our pets so it’s less stressful for them.
Review( 1295 ) : 148 / 1655
Overall satisfaction Staff Provider Waiting Time
thank you for your hard work to keep us and our pets safe during this time. Everything went smoothly and Mouse the cat says thanks, too!
Review( 1294 ) : 149 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
Always great
Review( 1293 ) : 150 / 1655
Overall satisfaction Staff Provider Facility it self Waiting Time
I don’t understand have the survey questions since the following: 1. I haven’t seen the inside of the facility in almost two years. 2. I call and someone gets my animals from my case and brings them back. 3. I haven’t had the pleasure of actually speaking to Dr. Sue in awhile 4. Getting an appointment is near impossible 5. Unfortunately because of the virus I believe the survey needs to be revised. 6. Many of the question that are presented are irrelevant to these times.