Review( 1326 ) : 151 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Thanks for being nice, caring and understanding to our furry family members when they come in for their doctor s visit. I know some may be very scared just like kids and they just need that little TLC!
Review( 1325 ) : 152 / 1696
Overall satisfaction Staff Waiting Time
I would prefer to go into the facility with my pet instead of waiting in car or having to return 2 few hours later for pickup
Review( 1323 ) : 153 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Doctor Sue is one of the best doctors in the business! She is truly an angel on earth!
Review( 1320 ) : 154 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
I love you guys for caring for my pets so caringly.
Review( 1319 ) : 155 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
As always you guys are amazing.
Review( 1318 ) : 156 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Rating10+
Review( 1310 ) : 157 / 1696
Facility it self
I was super scared because my Chocolate Lab stopped moving. They got me in right away and Dr. Sue followed up several times to check in. They are amazing.
Review( 1307 ) : 158 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
I know due to Covid restrictions it is challenging but I miss being able to connect with the doctor and interact in person.
Review( 1306 ) : 159 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Love Dr Sue and staff
Review( 1299 ) : 160 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
I m looking forward to the end of these times so that the appointments aren t booked out for months, but great, caring, top-notch service as always.
Review( 1296 ) : 161 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Hopefully with proof of vaccines, we can start coming in with our pets so it’s less stressful for them.
Review( 1295 ) : 162 / 1696
Overall satisfaction Staff Provider Waiting Time
thank you for your hard work to keep us and our pets safe during this time. Everything went smoothly and Mouse the cat says thanks, too!
Review( 1294 ) : 163 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Always great
Review( 1293 ) : 164 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
I don’t understand have the survey questions since the following: 1. I haven’t seen the inside of the facility in almost two years. 2. I call and someone gets my animals from my case and brings them back. 3. I haven’t had the pleasure of actually speaking to Dr. Sue in awhile 4. Getting an appointment is near impossible 5. Unfortunately because of the virus I believe the survey needs to be revised. 6. Many of the question that are presented are irrelevant to these times.
Review( 1292 ) : 165 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Dr Sue and staff are always professional and courteous,even during these extremely stressful times.we are always treated with respect. I love the compassionate care my pets receive.
Review( 1291 ) : 166 / 1696
All good good service as always great team thanks
Review( 1289 ) : 167 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Dr Sue was awesome as usual!
Review( 1285 ) : 168 / 1696
Overall satisfaction Staff Provider Waiting Time
I am beyond happy with this clinic. Whenever one of my pets has an emergency, they are always fit in. And I know my animals are well taken care of and treated with kindness and love and incredible medical care. I feel very fortunate to have found such a wonderful veterinary clinic.
Review( 1276 ) : 169 / 1696
Overall satisfaction Staff Provider Waiting Time
Yours is a very nice place. The staff is very nice and most of them very knowledgeable ... those that are not always seek answers from others promptly. The hours are a bit difficult now, but I completely understand. I was not happy that I did not get to talk to Dr. Sue the last time I took Jack in ... assume she was busy with others, but it should have been explained to me and I should have been told she could call me at some other designated time. I spend a lot of money at TLC, and like I said, am quite happy. But not even getting to talk to Dr Sue took me aback. No harm done ... just think it should have been explained and an effort to talk later offered.
Review( 1273 ) : 170 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Dr. Sue was very responsive when I sent her an email with my dogs issues.
Review( 1272 ) : 171 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Hard to fill out survey due to curbside service.
Review( 1271 ) : 172 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Dr. Sue is the best..!!!!
Review( 1269 ) : 173 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Fantastic as always!!!!
Review( 1268 ) : 174 / 1696
Overall satisfaction Staff Provider Waiting Time
I completely understand not allowing the owner s into the vet s office for the exams of the pets, but I think it would be better for me, as the pet owner to be in communication with the vet during the exam, via Zoom or whatever site works best for you. I didn t like not seeing and hearing everything that was being done with my pet. That would have made me feel more comfortable with the whole process.
Review( 1265 ) : 175 / 1696
Overall satisfaction Staff Provider Facility it self Waiting Time
Since Covid, our pets are brought in to the hospital by a staff person. the pet parents are not allowed in but free to wait in the parking lot. A vet tech called and went over the visit and answered questions and if unsure consulted with the doctor.