Very unsatisfied! Our dogs have never “stressed “ while having their nails trimmed! Drake’s kwik was cut on the first foot they trimmed..this has never happened elsewhere when being trimmed?? Wait time in the exam room was very uncomfortable and long. We never have the same Doctor… how does one get to know the patients like that?? We’ve never had this type of experience with you…what’s happened? We have been customers of yours for years and now we’re not sure if we will be back!!

Great staff they treat my dogs as if they were their pets!

All staff were very professional and courteous. VT Courtney and Dr. Reichert were both very helpful with their knowledge and expertise. Thank you.

We had a wonderful visit. The entire staff was great and so understanding of Lucy’s quirks.

I was so grateful for the kind care my dear dog received. Thank you so much for helping me to give him the best life in his older years.

I was there an hour and half total and I spent 15 minutes total with the doctor and the vet tech

We are extremely happy with the services we receive at Casselton Veterinary Service. My only suggestion would be more transparency in costs, as I am often surprised at the individual costs for certain services.

The staff was excellent and friendly and awesome to work with had a great experience the only negative was the fact that I just had heart surgery and am not working and I feel there was no help to my issue however I guess it is my issue

My dog Barney is very comfortable at your facility. He gets excellent treatment.

The vet clinic is better than most people clinics now days. Thank you even though we had disappointing news.

I was very satisfied with the care we received with Ace. Things were explained to us very well and they were so caring.

I had 2 appointments this week. The first one was to put my kitty to sleep. They were very compassionate and kind. The second appointment was for a UTI. Dr Dodds is wonderful! Hopefully we can resolve it.

Professional, caring and friendly. I love this clinic.

I didn t really get any explanations during the visit on what was being done or why but it was a routine visit. It would be nice if they would ask some of the questions ahead of time, like a pre-check in form online possibly or tell you to come prepared with the information so I could look up the items while at home or ahead of time to have the information they want (exact brands, etc). Provider was in the room for only a few minutes so it was very expensive for that amount of time I felt. Waiting room time was short but then sat in exam room for a long time before the vet came in.

Vet Tech Jared was very patient and gentle with Sophie even though she was unsure and squirming. I also appreciated the time he took to go over the medication instructions with us.

Veterinary services have grown exponentially more expensive over a very short period of time. Its making it difficult to care for our beloved pets. For essentially 20 minutes, my visit was well over $400 dollars and it was difficult to get an appointment at a convenient and close timeframe. I m most displeased with the increase year after year for more and more required tests to get preventative medications for my pet. Heartworm medication requiring blood tests is unnecessary testing for good pet owners and it is causing me and many people I talk to with pets to forego treatment unless something happens. I would love to bring my animal in more frequently but in just five years my costs for doing so with my pets has more than tripled for no increase in care or product. The staff are great here and the care is great but medications are growing outright ridiculous with requirements. Its increasingly more and more costly and difficult to be an ethical pet owner.

Friendly and clean

I have never been dissatisfied with the care Sadie has gotten! Thanks for your care.

Although it is never a good thing to find a pet in distress, Parker and I rec’d good care, kindness and as many answers as I hoped we would find. Thank you! Pastor Debra Ball-Kilbourne

I do think there needs to be a better cat space in the Fargo office, The one in the Casselton location is lovely. The Fargo one is a bench. There are so many loud, scary dogs around! Otherwise, Wendy Thill is amazing, and I would recommend her to anyone.

When scheduling my appt for my puppy, they asked his age to get him in the computer—the scheduler proceeded to schedule an appt (wellneS exam and vaccines) before his 12 week birthday (he was 11 weeks and 3 days at the time of his visit) so they would not do the vaccines because he was not 12 weeks. It was a wasted trip to Casselton. Now we are trying to fit him in before he goes to the trainer for his necessary vaccines and seems as though there is no availability prior to that. Very frustrating.

I felt the Vet was all over the map when I would ask a question. I didn’t get a clear answer on what to do or what was going on with my dog. It was fine because I understand they are busy and my dogs issues weren’t a big deal. When I asked about the flea and tick and heart worm med I got all kinds of answers and she talked in circles. I left there not knowing anymore than I already knew.

So caring and professional! Thanks!

I did not hear back on blood work results. Staff were all wonderful

Dr. Peterson was awesome and helped us with our senior horse needs. Our 24 year old mare needed some support for her arthritis and he recommended Adequan to try. And Dr. Peterson even gave us hug goodbye!