After my time with the tech and vet I had to wait a while to get my visit processed. With not much separation in the waiting area my dog had a tough time as there was lots going on. So if the processing of the visit can be completed faster it would help visits.

Really appreciate Dr. Bjerke. He has been so so helpful. He has helped me be a better dog owner! Thank you!

Provider was not helpful at all. Overpaid for service

Thank you for squeezing me in! Greatly appreciated..

Dr. Boas is great!

Please get faster computers ?? it’s a huge bottleneck in checking out..especially during busy times with reactive dogs trying to remain calm when the line gets even longer.

The staff and doctors were so helpful! My mother passed away a week before my appointment, so my brain was not functioning fully. I had it in my head my appointment was on Thursday, when it was in fact, on Wednesday. I even responded to their text reminder for a Wednesday appointment, saying I would be there, but I was still convinced it was on Thursday. I was driving from out of town and booked a hotel for Wednesday night so I could be there bright and early on Thursday morning. Well, Wednesday came, and they called to find out where I was. I was horrified that I made a mistake on the day of the week. I did not give them the actual reason for my scatterbrain, other than that I was clearly an idiot, and they looked at their schedule, spoke to the doctor, and he kindly fit me in for the following day. I was so THANKFUL! They said I might have to wait a bit (I did not), the doctor was extremely informative about my dog xrays, I could hear the staff in the back oohing and aaahing over my dog as if he was their own, and they even sent me a photo they took of him on his sedation meds! 10 out of 10, I would go again if I didn t live so far away!

Both our vet and our vet tech were wonderful! They did a great job of explaining what was going on and why.

Wilson got very good care

Everyone was helpful and friendly. We feel confident that Deuce s upcoming surgery in Castleton will be successful. Thank you.

If the vet is not going to be on time or at least within the hour please have them contact the owner when it is a farm call

Thank You for your help! Andy is doing much better!

This appointment was made months ago, and in the meantime this pet became deceased and you removed him from my pets. No appointment existed in my pet portal, because the pet did exist there, the only reason I knew There was an appointment was because of your reminder system, without that I would have missed the appointment or not canceled it. So good for the reminder system. I once got a lecture about looking when your appointments were scheduled when the reminder system did not work, but that would have completely failed in this case. So please keep the reminder system, it helps prevent when your system removes pets as well. I just used the appointment for other pets, which was helpful, and the lab did a quick job so that Basil could start needed treatment promptly

The Fargo and Casselton team always take great care of our little baby girl Ella!

I appreciate the late hours and weekend availability, please don t ever change that!

it was a pleasant visit

I suggest adding in sound reducing. My cat was stressed by the noise level.

I needed to book a 6 month appointment in Fargo and they did not have the schedule done yet. Thought that was a little odd.

I have been more than happy with our care at Casselton vet. Our dog Hayes has had to have a couple dental procedures and has had the best care and outcomes !

Everyone treated my dog with kindness and I love when the staff are gentle with my crazy bulldog!

I scheduled an appointment for an anal gland expression for my dog. Upon calling for a quote I was told a wellness check would need to be performed as my dog had not been in for a visit in awhile. I understand you need to make money and a 30 dollar gland expression doesnt pay the bills. So whatever, an extra $55 for nothing more than a once over. Fine. His glands needed expressing badly. Then I get a bunch of vaccinations pushed on me. Not interested, just here for the glands. However both the vet and vet tech are very adamant about a rabies vaccine. The first thing the vet does when she walks in is open a needle and go at my dog. I objected and said I wasnt interested in the rabies vaccine. I was then told that they are required by law to vaccinate for rabies. I didn t buy that shit for a second but was not in the mood to argue. Watching my dog get jabbed against my will made me sick. I also paid for that privilege. What shouldve been $30 became $111. I won t be back.

I appreciate Dr. Pederson’s professionalism, kindness, honesty and humor very much…so happy to have found such a great vet!

Dr. Smith is so kind and caring and reasonable! She’s a keeper!

It did take a few weeks to get in to get my dogs glands expressed - no worries, it was my first time booking and wasn’t sure how long it would take to get in. Otherwise 5 stars all around!

Unprofessional, unaware, careless, are some of the better things I can say. We are still waiting on a callback for my dogs torn CCL a week later. I guess not as important as you said? The only contact we received was this survey. So enjoy your rating.