Awesome

Dr. Schmid and her assistant took a lot of time to explain things to me and also answered all my questions. Happy to be back at the Casselton Veterinary Service.

Everyone was very helpful.Explained everything that they were doing and what needed to be done to help Jasmine to get better.

The parking lot seemed overcrowded for what I was expecting to see on a Saturday morning.

Everyone was very friendly, knowledge, helpful and skilled at their jobs. Wry nice atmosphere.

I sat in the cubicle room waiting for the doctor to show up for a half an hour. Not good.

The vet was absolutely great with my dog. The assistant was very informative and nice also.

Dr Bartholamay is thee most pleasant vet i’ve ever had the opportunity to visit with. Thank you for being you ?? even in the difficult situation he helped me feel calm and cared for.

first time at Casselton Vet …. Very impressed!

Very prompt service and professional.

Great customer service as always!

The visit with the Vet was perfect, but when I went to pay, they charged me the the high price , instead of the low price of the estimate, which was promised. so I ended up paying $22.36 more for the visit that I was told was going to be cheaper.

Always a good experience at Cassleton Vet. Zoey gets anxious at the vet but the staff is always so patient and quick, yet thorough. Have had nothing but great experiences coming here!

I am trying to send this survey but the 1st 3 will only take a 5 star. the rest won t take any star. But my experience with this clinic was wonderful. The only negative thing I would have to say is they were going to email my horses X-rays to me but they have not done it. Thank you Dr. Peterson and staff. You were both efficient and so knowledgeable.Every thing was explained so well. I felt my horses were very well taken care of.

They kept offering to test the cancer cells without giving an explanation why it would be necessary. We already know the cancer is serious and needs to be operated on.

We always have a good experience at Casselton Vet.

The front desk employees were whispering behind a clipboard. I don’t care, but it is what customers see and gives off the impression they are talking about people in the waiting room. Otherwise, my visit is always pleasant.

Dr. Bartholomew is really nice

We were there for just short of 2 hours for a basic wellness for our 8 month old cat. We were initially greeted by the tech, but were told they were behind, so ended up sitting for about 45 minutes before our doctor came in, this is the second time we have had this happen where we are treated less important than others and spend a huge amount of time of just waiting in the room, then we had a triple strip test or something along those lines ( I don’t remember the exact name) that were told took about 10 minutes, only to wait about 20+ more minutes for the results. All in all we felt forgotten about and were there for a 7:50 appointment and didn’t leave until 9:40. My time is valuable as is yours, if we are expected to be on time for our appointment, I expect the same respect back. Lastly we have 4 animals with you guys ( 1 was lost to cancer) and we were treated as if we were new clients, there was no personal touch, it felt more about getting money out of us than making sure our animals were getting the best care needed and that is very off putting.

Dr. Boas and the technician who worked with Sondra were wonderful! I know she is not a fun cat when she’s at the vet. I appreciate everyone taking the time to help her and make sure she’s healthy!

I scheduled this appt in advance knowing time of year. It has been difficult in the past to get an urgent care visit.

Thank you for fitting Ava in when she and I needed it. Not having to rush her to an emergency vet meant everything.

The vet tech Ashley was super informative and took her time answering questions she’s was so sweet!

The floors are dirty. The doors are dirty and a very powerful urine smell throughout the building when you walk in.

It was my first appointment with Casselton and it was great. I was very impressed with everyone and everything. It was exceptionally busy and chaotic when I entered and there was dog poop on the rug along with urine leading to the scale. I missed the lead-up to all of that happening but it seemed that it was getting cleaned up immediately. I really liked the approach to use the hallways as waiting areas so you could have some space and privacy. I m very happy with my switch to Casselton Vet.