Keep up the good work in these difficult times.

Very happy with my visit

The only thing I wasn t happy about was the pricing of the visit....I did not know that I would be charged a seperate fee for the testing of the poop, I was told it was part of the wellness exam....During this time of covid, money is tight and I would not have had it tested if I had known so....I appreciate you taking the time for Lulu, but would appreciate the costs upfront prior to the phone call to the car with an amount not stating what the fees are for....Thanks!

I was in for a follow up after a surgery for my cat. I was not scheduled with the same vet and the one that did the appointment made me feel dumb that I did the follow up. Also the records that I had my prior vet send were lost so I had to request they send again.

Because of COVID we weren t able to go inside, but everything was done very professionally and the folks we talked with in the parking lot were very helpful and informative. I recommend your veterinary clinic highly!

Katie and the Dr. were very good to my little puppy Trixie. After the appointment I had a few more questions and Katie took my call both times!! I appreciate it. Thanks, Lori

We are very pleased with your services!

Cannot wait till we can visit in person. Not the same professional experience sitting in the truck. But what else can you do with covid.

So grateful! Best Christmas gift ~ getting my little one health and comfortable! Thank you!

Very good services from the all 9f the staff members.

some of my answers are related to the change in procedures d/t COVID and it was my first visit to the Casselton site

The receptionist was not very friendly, and my bill was way more than expected.

I was very happy with how they treated Tima and me over the phone and when they came out to get him! Always great care for my pets! Thank you so much!

You’d have to look far and wide to find a better place to take your pet. Impressive facility.

#2 - there was confusion on the appointment time which made us have to wait longer in the vehicle than we thought. will just confirm the time better.

Appt was 25 mins late; also ridiculous I could use the bathroom, esp after waiting so long

Dr. John Reichert was so thorough and kind following the appointment. It’s hard not being able to come in with your pet due to COVID, but Dr. Reichert reassured me Roxie was cared for during the appointment. I would highly recommend him as a vet to care for your animal. I will be going back to him in the future!

Dr Brad is awesome! Everyone that I ve met at the clinic is great. I m waiting for the time that we can come in with our pets.

I love the casselton team!

We are always more than satisfied with Reichert s service. Great job and nice follow-up call the next day. So far, the donkey is still braying :-). The only other feedback is that $249 seemed awfully high for gelding a mini donkey.

Both times we have brought our puppy we have had great experiences from the friendly staff!

The cleanliness question didn’t apply since we aren’t going inside due to covid. But this set up is working well for us. I feel like the people coming to get our dog are doing a great job of relaying questions and concerns when they go inside. I appreciate that very much!

Casselton is the best vet experienced ever! We booked an urgent Care appointment and they were incredible. We were in and out in 25 minutes and the staff is so friendly and helpful.

Touch up in scheduling stuff, my appointments were messed up and are again for my follow up.

A wonderful experience. Everyone was very friendly and did a great job.