Your screwy survey is not even listening to me, as far as the facilities being clean I have no idea, I was sitting out in my mouse mobile waiting. But my BIG complaint is when I took Ebony in about a year ago now for his sneezing. I asked for a culture to be done so he could get on the right antibiotic and hopefully there would be an end to his spewing boogers all over EVERYTHING! And I mean everything! The kitchen counters, the front of the fridge halfway up, my clothes, the walls, floors you name it. A few days after I had him in there I got a VM that I could not understand then I didn t have phone service for several weeks so I stopped in the clinic but the girl I talked to couldn t seem to be able to find a record of him even being seen. That office call cost me $120 and considering we are living on my husband s SS I can t afford this. Either I would like his antibiotic or my money refunded. This is BS!

Took forever to get in but that’s the only downside

Curbside so wasn’t allowed in building. I realize why curbside has been utilized but do question if still necessary if pet owners were masked

It was great and they take good of my very important family member

Everything went really well considering our current situation. Belle is doing perfectly.

Everyone was very gracious. Everything was explained very well to me. I didn t just feel that my cats were being taken care of, I felt taken care of as well.

Ethan was fantastic! He was super thorough with the intake form. The vet was also great. Talked through all my concerns and offered many solutions. Thank you for the fantastic care!

This was our first visit to the clinic. The staff was great, I really appreciated visiting with Dr. Bjerke. It’s somewhat of a challenge keeping a distance with Covid-19, but you dealing with it great. We are very happy we brought our dog to your facility and that you took us on as a new patient (client).. John Bush

Great job!

I do not like not being able to go in with my dog. How can you accurately show and talk about areas that bother them if you are not with the dr.

The curbside service due to covid is a bummer but I have no doubt the staff feels the same way :(

As good as it gets. Really miss being in exam rooms, but understand the current procedures/protocols

I had an appointment scheduled for my dog to come in for her annual vaccination on 1/2/21 at 9:00 A.M. I got there at 5 minutes to 9:00 and called. No one answered. No one answered the phone until 9:30 A.M. staff were walking in the door at 9:00 A.M. I waited in the cold car with my restless dog and smelly poop in a bag for 30 minutes for a 19 minute long appointment. I was the first customer to arrive in the parking lot and two other customers were served first and I was last. I don’t meant to complain. Otherwise I am pleased with the services provided to my dog here.

Excellence care. Very impressed with everyone.

You do not like humans. You will not allow them into your building. Who can trust someone who treats humans like the plague.

I was concerned about the cost of the required office visit when i only needed an ultrasound to confirm pregnancy. I was satisfied with the cost of both, as I feared it would be greater.

We were very thankful that you were open on Saturday and able to see Winnie. We are always impressed with how kind and considerate everyone is

I am so happy and thankful for the great care we received when I called and needed my dog to be seen for an emergency C section! They got us right in and did a fantastic job! Mama and babies are all doing well! I will Miss Dr. Wieland and appreciate him spending his last day at work, helping my dog! Thank you all!~ 5 Stars for everyone!

Keep up the good work in these difficult times.

Very happy with my visit

The only thing I wasn t happy about was the pricing of the visit....I did not know that I would be charged a seperate fee for the testing of the poop, I was told it was part of the wellness exam....During this time of covid, money is tight and I would not have had it tested if I had known so....I appreciate you taking the time for Lulu, but would appreciate the costs upfront prior to the phone call to the car with an amount not stating what the fees are for....Thanks!

I was in for a follow up after a surgery for my cat. I was not scheduled with the same vet and the one that did the appointment made me feel dumb that I did the follow up. Also the records that I had my prior vet send were lost so I had to request they send again.

Because of COVID we weren t able to go inside, but everything was done very professionally and the folks we talked with in the parking lot were very helpful and informative. I recommend your veterinary clinic highly!

Katie and the Dr. were very good to my little puppy Trixie. After the appointment I had a few more questions and Katie took my call both times!! I appreciate it. Thanks, Lori

We are very pleased with your services!