Didnt get the flea treatment i requested, have to make another appointment now and spend that extra money.

Email the appointment summary following the appointment during this social distancing time.

I loved the curbside option that was available during the pandemic. I kinda wish that was always an option. Because sitting in the tiny examination rooms with a nervous dog, especially when if it takes the vet a while to come in, can be really stressful on dog and human.

Communication and scheduling is awkward between Casselton and Fargo. We keep receiving reminders for needed services from Casselton when they have been completed in Fargo.

Very nice people. Dr. Thill was very nice and informative, especially to a new dog owner who had a lot of questions.

this was our first visit and I was very pleased with everything! Employees all very friendly and caring - I would recommend you to friends and family!

Love the options you have! When I did try to call to let you know I was there with my dog, the phones were in a loop to not be able to leave a voicemail or get ahold of someone. When I did hang up and redial, it worked perfectly!

Not inside to see office facilities. Waited about 30 minutes past appt time, which seemed long. Also needed to make appt for booster and online didn t show any availability but I called and they got me right in.

We know that right now you are doing the best you can under the current conditions and also with a new building it will take a while to get everything organized and back to normal

Due to covid 19, unable to enter facility.

Even with the Covid-19 precautions in place, the service was just as good as before. Thanks for everything!

Mikaela was wonderful! Roxie is typically anxious at the vet, but she did so well with her! She was also very professional, informative, and friendly! I also highly recommend Dr. Huckle. She’s so good with Roxie and always takes the time to answer any questions I have. You can tell she truly cares about your pet and isn’t just “doing her job” - I love Casselton Vet and would recommend to anyone!

Excellent service despite the pandemic! So grateful for the great staff in being available for my kitties!!

Your the best. Very satisfied with your service.

Easier than expected during Covid 19.

The process of calling in when you get to the office and someone fmgetting your pet from the car went smoothly.

Great place!! Our Bella will be back!!

You guys always do a great job!

Dr. Amy Dunn was fantastic. Super friendly, helpful and knowledgeable.

My pets were seen via a farm call by Dr. Peterson. He and I (owner) both wore masks,) he was, as always very professional and easy to work with and ask questions of.

It was a good procedure for dropoff. Really appreciate the thoughtfulness you all put in to keep you and your staff as safe as possible.

I had an appointment at 9:00 AM on a Saturday and I arrived about 5 minutes early. I called the number it said to on the door and I did not get through to a person until 9:10. I was informed someone would be out in a few minutes, but that took until 9:20. I didn t really like that my appointment took 20 minutes after opening to happen.

Due to the corona virus, we did not enter the building. In the past the vet clinic has been very clean. I was told the vet would call us after our appointment. My appointment was Friday & we still have not heard from our vet.

Thank you!!!!

It took three phone calls to you and three trips to my pharmacy to finally get my Heartworm prescription. It was a problem on your end that should not have happened. Very frustrating! After using your services for nearly fifteen years I haven t decided if I will be back again.