I m partially deaf.I appreciated how helpful and patient the staff was with me.Kida has been better as well and will definitely bring her back for further care and boarding.Thanks immensely,Kida s Mom.????

The staff and doctors at Sunnycrest meet and exceed our expectations every time we visit. You all are incredible and your love for your profession is evident. Thank you for being so good to our little furry family members!

Great pet care facility for my animals.

I have not received notice of a refund for a recent blood test that was done on Madi. The machine that was used was not correct.

The staff is always very kind and caring. The only issue is their extremely busy which is a good thing for them, but not so much for the patients/doggies/kitties. You need to hire more people.

We waited 55 minutes in the waiting area. Not easy to wait with a dog and many other dogs coming in and out. We just needed two vaccinations. Waiting at least 30 minutes seems to be the norm at this office.

I waited an hour before being seen. The Dr was very gracious and apologized and explained they were short staffed. I understand that and appreciate the honesty. I’m using their facility a couple of years and my daughter is using them for about 7 years. Unfortunately the wait time has gotten worse lately. It’s hard to be there when your pet is anxious. Maybe a scheduling problem?

Shadow really got the royal treatment today. Dr. D and the assistants were just great. I have always found the vet experience at Sunny Crest to be good. They are friendly and helpful.

Erin and the whole staff is so nice to me and everyone. Its a joy to bring my pets in to see them

I understand that there is a learning curve, However, when a tech is still learning I think someone with training should always be present. Gabby was very kind and our little guy loved her. But she tried several times to take his temp and then decided to leave it up to the doctor when she would be in. She did not put anything on the device that would lubricate it and keep it from catching. When it came time for his vaccinations, she tried 3 times and was unable to administer it, with the poor guy screeching each time in pain. Twice in the leg and once in the back. I asked for someone else to try and they came in changed the needle and got it on the first try without the dog crying out. She seemed nervous and I felt sorry for her, but I also felt very sorry for my pet. Maybe just a little more training is in order. Or as I said, Someone to guide her present in the room.

The doctor and staff were friendly, professional and genuinely cared about my pet and his health.

#1 in customer care and service!!!??????

I was a little disappointed the DR. didn t speak to me about my dogs diagnosis. I also emailed the office to inquire but didn t get a reply. The asst brought him out so I left not really knowing much.

we were at your office for cutting nails

My paint EBT was at 11am I was not seen untill 2p the staff said the reason. Was because there was an emergency yet everyone in the lobby was gone and taken care of and me and my dog were still there I had to go back to work and staff did t care

Dr. Lee is awesome

You need to get things organized in a more.timely fashion. Even with appt I had a 45 min wait..this isnt right..I have been with you for years and this is the one reason I would. Change.

We really love your clinic and are glad we found you. Thanks for caring for our pets and for us!

10/10

Very happy with the care in our boarding our dogs!

We recently brought our 95 lb Pitbull mix, Damion, to Sunnycrest Animal Care Center and were deeply impressed by the exceptional service. The team there provided excellent care with a gentle touch that made all the difference. It s not always easy to find a clinic that understands the needs of larger breeds, but Sunnycrest handled everything with ease and expertise. We re incredibly grateful for their compassionate approach and highly recommend them to any pet owner seeking quality care for their furry family members. Thank you, Sunnycrest, for treating Damion like one of your own!

First time for Dr. D and really liked her. She was friendly and very helpful. Pleasant personality. Great staff too.

The vet assistant Emily was especially helpful. She let me know the waiting time would not be much longer. She was very attentive to my cat.

We were there for 2 1/2 hours with two dogs. The wait to get in was around 45 minutes after our appointment time. The staff seemed to be moving really slowly. My only complaint is that we always wait and wait and wait.

Kristen is an extraordinary et tech. The very best I’ve met in fifty years of treating dozens of animals. She will be a phenomenal vet!