Parking is extremely difficult!!! Also appts are never on time.

Rather hard scheduling an appointment however, I realize I need to book a week in advance. The hold times are too long. In calling, I m almost always on hold. This would normally not be an issue but the wait to talk to someone is too long. Today, I had to call to remind staff that they failed to call me about paying for an additional blood test. Overall, the staff is very caring and terrific. Dr Alice is excellent.

very good

My only concern is that we waited nearly an hour before getting into our appointment. I realize that there are emergencies that you have to work in.

The vet technician was an excellent assistant. Dr Ariana Tomko was phenominal with her care for Oso and her treatment.

My only issue this time is that I was there for over two hours. It didn t seem crowded, and things usually run well, so no big deal.

I love the Doctors at Sunnycrest. The are so kind, courteous and knowledgeable. Dr Lee, Dr Dimitra, Dr Alice, Dr Blanco.....all top notch. You couldn t ask for a more considerate group of doctors. The office staff at Sunnycrest are ALL amazing as well!! Very efficient.

Great service had a reasonable price thorough check on blue

i always have to wait about 45 minutes in your parking lot from the time of my appointment and its annoying. There has got to be a better way to give us an appointment time and stick to it. Ok to run behind a couple of minutes. But 30 minutes to an hour late is really not ok. Also - i needed help with my dogs diet - she s very allergic right now. The vet was not able to give me any guidance on food even though she said she would. I had to call back next day and then I was told later on via email that they didn t know what to tell me and has consulted a nutritionist for dogs. Shouldn t vets know about allergies and food issues with dogs? I thought that is one of the main things Vets do for pet owners - help them with allergic issues within animals.

Greatest Doctors! ????

The facility is beginning to look a little run down and a spruce up is suggested. The friendliness of the past also seems to be less prevalent. I have been a client for so many years and want to keep feeling welcomed and comfortable. Thanks.

Ya ll are just the best, thank you.

Staff was professional, courteous, friendly, and you can tell that they loved dogs. Doctor always explains options and provide estimates before work is done.

Dr Tomko is the best. Always very thorough and my dog loves her. Happy to see she’s back. Couldn’t be happier with her caring for my dog.

The only reason why I gave the scores I did is because I have been coming here for years and haven’t had an issue. However during my past visit it was probably one of the worst visits I’ve had. I’m used to doctors running late so I had planned to be at the vet for an hour. I had a scheduled appointment at 11:15. Arrived to the vet at 10:50 to check in, got a room at 12, waited for the vet till 12:45, Did not leave the office till 1:20pm. If I was a walk in I would have expected this wait but I had a scheduled appointment that was not honored AND I had arrived early. On top of that when I got taken back to the room there were about 5 families in the waiting room waiting to be seen and when we left we were the last ones there. It felt like we were left sitting in the room while the other pets were taken care of. I should have left and rescheduled the appointment looking back at the situation because I had plans that got canceled due to the delay at the vet visit. I would suggest more staffing or better organization of appointment times.

My family has been coming here for at least 30 plus years. Sunnycrest is a warm and welcoming veterinarian clinic and hasn’t changed after all these years. Thank you so much

Sarah did a great job grooming our dog. Feel he is in a good place getting great care.

My appointment was scheduled for 0930 I arrived at 0925 I was called in at 0955. Waited 15-20 minutes to see the Vet. Then was told she was still with another dog patient. So I said give other dates after waiting 45-50 minutes. Then the tech asked me if it would be okay to see another vet. I said yes and it was the head vet Dr G. I had to repeat to the tech many items I had already given her. Not pleased with this appointment.

Horrible wait times. I had to reschedule my dog because there were 5 pet owners in front of me and was told it was going to be over an hour wait. Also, I had to wait almost 10 minutes before someone could check me in. The day we came back, we still had to wait an hour to be seen after arriving promptly for our scheduled follow up appointment. I suggest not overbooking your patients or finding more Vet doctors so that wait times are not long. Also, parking is horrendous. I will not suggest anyone to come here until these issues get resolved.

...best care ever...

It is important to be placed in a waiting room shortly upon arrival due to hyper active pets that don t socialize well with other pet patients..

Dr. Alice is an amazing veterinarian! Last week she helped our senior dog with an ongoing problem. She spent a lot of time taking a focused and detailed illness history then carefully examined our dog. She quickly diagnosed the problem and prescribed an oral antibiotic with a follow-up appointment in 2 weeks. After 3 days on antibiotics, our dog was much improved. Dr. Alice is clearly very knowledgeable, and we love her conservative approach and follow-up care. Also, very important to us is the friendly reassuring staff who make our dog feel more comfortable in the clinic. We highly recommend Dr. Alice and Sunnycrest Animal Care Center for senior dog veterinary care.

we waited for 40 minutes before a tech came to clarify why we were there with each pet (3). Evidently when I booked the appt the same info was entered for all 3. Very disjointed appt. Cat 1 needed xrays, cat 2 needed a shot for a cough and dog was there for nail clipping and vaccine. Rather than send the dog back with a tech to be taken care of, we waited w/her until the end - why? Could the xrays have been taken simultaneously? The appointment stretched out to over 2 hours. Until Dr. Alice stepped in an got people organized little was happening...lot of people standing around, laughing and talking doing little else. Frustrating.

Staff and doctors always friendly and helpful

I love Dr. Lee! She is so kind and caring.