I did not see the doctor and did not require instructions for home care. This was an appointment for our monthly injection for our dog. Staff always treats us well.

Never saw the vet, waited for 40 minutes after my appointment. Had to leave, other engagements.

Dr. Alice is wonderful and beyond amazing. And the staff is friendly, welcoming, and professional! We are truly blessed to be a part of your family.

I can’t say enough about Sunnyccrest anamail care I tell everyone about them and I’m so relief to have found them ??

Dr. Alice has been amazing with our dog. She is so skilled and caring. We’re lucky she was the one who did his surgery!

Wait time is too long. Having an appointment at 11:15am for vaccinations and not being taken until 12pm is ridiculous.

Not once since I started coming to your facility have I been taken into a room within 5 minutes of my appointment time. At a minimum it s 15 minutes, maximum has been 50 minutes. Why make an appointment, they obviously mean nothing to your staff. I would like to suggest that more of your staff act or look like they are working rather than standing around laughing and talking. It just adds to the frustration and anger while waiting to be seen by someone/anyone.

The clinic was very busy and running 30 min behind. It would have been nice to be told about the delay when I checked in My medical dr keeps several appointments blocked for same day needs to allow for urgent issues that come up. Maybe your office could consider this? Tech very sweet. Dr good. Both were kind to my cat.

Dr. Lee is a rockstar

Too often when I’ve been at the clinic, despite having an appointment, Ive had to wait 45-60 minutes to be seen by a vet. Another thing that seems to be an issue: when there’s a couple tests/treatments that need to be taken care of, inevitably one or two get missed and my dog has to go back for them.

The staff was so helpful!

My pet was brought in for bath and nail trimming. We did not see the doctor, there is no answer to check N/A.

The only negative is the time spent waiting. This has been a consistent problem. What should be 15-30 minutes total takes more than an hour many times. I understand emergencies happen but the pet parents time is important too - especially those that work and need to get back to their job!

Have your morning staff understand that estimates and that customers are notified that boarding drop off is 8am! Thank you

Erin is the best

Horrible experience, last minute cancelation. Still have not heard from anyone on rescheduling the appointment

I was very impressed by my visit. This was my cat’s first vet visit, and it went very well. I especially want to compliment the vet tech, Emily, who did an outstanding job. She explained everything very clearly and thoroughly, provided a detailed breakdown of all costs before proceeding, didn’t pressure us, and most importantly, she treated our cat with kindness and care. Dr. Gaertner was also excellent. She spent good amount of time with us, explained her findings thoroughly, and answered all our questions. I used to bring my dogs to Sunnycrest many years ago, and I will certainly be returning. Please send my regards also to Dr. Glassberg.

Erin is A++++++ go kings!!

The wait time once we entered the vets room was a long time. It was busier than I ve ever seen it. The tech suggested making an appointment at 9 am to avoid so many dogs and get in and out which I appreciated. Not sure why I didn t see my vet Dr.Glassberg but will make sure that happens in the future. Although everything went fine.

I was not able to have my pet receive full treatment because of the miscommunication with my appointment. I was told that I was sent 3 emails with three different appointments times. I believe its best if pet is receiving multiple work on same day there should be one schedule email sent. It may avoid confusion in the future and my pet can get the full care they need. Other than that everything else was good. Thank you.

Everything is awesome. But I do tend to wait 30-45 minutes to be seen. Wish appointment times were a little more prompt mostly because my dog is super anxious and has a lot of trouble waiting. Beyond that - everything is awesome and I love the care she gets.

VET WAS VERY GOOD THOROUGHT VERY PATIENT WITH MY LITTLE FRIEND THANKS FROM GLENN AND DUKE

Great place and care! I do wish the meds weren t so expensive though! Really tough when you re on Social Security!

Dr. Lee knows her stuff.

Dr. Glassberg is wonderful. Very knowledgeable and had a warm approach with my dog. Technician gave my dog some vaccines, but I would of preferred she gave the vaccines in the office so I could see, rather than take my dog to another room. I forgot to ask where the vaccine was administered (scruff of neck, hind legs, or was it a nasal mist). Otherwise, everything else was good.