Wait too long for both visits (2) in a weeks time. Second appt was early, 9:30, to avoid that and it didn t help. High anxiety for both cats waiting so long. Why do you schedule for this to happen? Been a client since the 70 s with all the family pets. Everyone was very professional and nice; however, prices are high end....wait shouldn t be over 15 minutes. ...

The staff at this location are incredible. I have a reactive dog and it can be pretty difficult at times to control her at the vet. They are very understanding and always meet her needs.

I was pleased the front desk tech put me & my pups in a room right away. They know my ShihTzu Lou is very dramatic around other dogs & this was a huge relief for me!

I really appreciate the staff here. You guys are all great. The Dr and Assistants I had the last 2 times have really gotten along well with my dogs (which is not easy to do). lol Thank you guys

My husband and I and our fur babies absolutely LOVE your clinic and the staff is truly amazing. We have found a lifetime home as long as we have our pups.

Tried to schedule a grooming a few times with your place but always failed because of your schedule too tight, any chance it could be easier?

So wonderful to see Dr. Dimitra back! She is an excellent doctor: knowledgeable, thorough and caring.

Thank you for such great care!

there is no reason to have people wait over 45 minutes in your parking lot for an appointment for vaccines. I called after 45 minutes of waiting to ask why I haven t been called. I had another appointment somewhere else an hour after the vaccine appointment. Why can t you schedule appointments and stick to the actual appointment time? This happens every single time I make an appointment with your facility. Very frustrating!

Good Service

I waited 45 minutes to see a tech for my dogs one influenza shot. Problem is he shivered and panted the whole time. I wish there was a different way to schedule so that the wait isn’t so long. I know the practice is busy

We had a little wait to see the vet, but I do understand. You were busy. We have been using Sunnycrest Animal Care for a good 20 years with different pets. When we had to put our last cat down, the vet was very understanding on why we did not want to use, an oncologist. We were very happy.

would like the rates for seniors be reduced and/or rates reduced in general. With a fixed income it is becoming harder and harder to pay for the needs of a pet you have had for a long time.

I love coming here , everyone is so friendly and kind

I have been coming to this clinic for several years now and have been happy. However, the past two visits have not been to the quality that it has in the past. The wait time inexcusable. Not only that I have to wait a half an hour in the waiting room then another 15 minutes in the exam room. I only spent 10 minutes with the doctor and maybe five minutes with the technician. I understand the clinic can be busy but the waiting room is empty when I arrived, not sure how this can be fixed. In the future, I’ll make an appointment before I leave to come to the office. I will call to see if everything‘s on time. My time is as valuable as the doctors time. Having said that the staff is always been very friendly and professional and if not for this frustration, I would be very pleased with the care that I get it Sunnycrest .

Brought 2 dogs in for grooming, very happy.

The vet tech Matthew was very friendly and a great listener. He was also very gentle with my dog. He was fast and efficient as well.

Keep up the good work!

great service.

Sunnycrest Animal Care Center has the best and nicest staff.

Dr. Lee is so kind and caring.

I have my dog groomed every 5 weeks by Rachel and now by Amanda. My dog loves the Vet and she loves getting groomed. Thanks for such great service.

Dr. Glassberg was great. He is the only doctor I trust with my senior dogs. Only complaint is the front desk girls had their back turned to the front door the whole time I was waiting for my appointment, I saw several customers have to awkwardly stand and wait for them to finish chatting with each other. Otherwise A+ visit.

Long waiting time on hard benches is difficult. Usually 1.5-2 hrs duration.

i love sunny crest. my only gripe is the waiting. we were there for an hour and 45 minutes this last time. i think it could be way more efficient.