Great job with our kitty s Mani-Pedi - as usual. Thanks so much!

I gave good ratings for these specific questions but overall I was very unhappy with my appointment. I scheduled an appointment for 11am and didn’t walk out until 12:45pm. I understand things happen but this is the second time I’ve had to wait over an hour for an appointment for simple vaccines and I think it’s ridiculous. I think you need to schedule less appointments to make sure you can keep on schedule. I also had my one year old daughter with me which made it very difficult given the long wait time. This was also on a Tuesday so should not have been as busy as say a Saturday would be.

Even though the wait time for our appointments has been excessive, I still want to always stay at Sunnycrest as the entire team is top-notch! Jasmine (not sure of spelling) and the super polite blonde hair woman (I apologize I don’t know her name) are absolutely amazing! They make customers feel like their family, along with all the rest of the staff everyone is amazing! Dr. Glassberg, You have developed a fantastic business that makes your customers always want to return . In appreciation, Tamara Calderon & Yasmine Samalya (Ina&Jackson)

Ms. Ariana Tomko was very patient and helpful. She spent time read my dog’s records, answered my questions and requests. It makes me feel she cares about my dog.

Overbooked and understaffed.

Dr. Lee is an excellent Vet.

We love Dr. Lee She s the best

bench seating is VERY UNCOMFORTABLE!!! Please cushion back and seat!!! at your prices you can afford it!!!

My appointment was at 11:00 and i waited almost 1 hour to see the doctor.... my dogs were becoming a little restless after 30 minutes

simply the best!!

Everyone I dealt with at your office was very professional and kind. Breann(a)? started it off. I had seen here before and she is always super friendly and helpful. Trust me, customer service is not always like that!! I do appreciate good customer service! Dawn and Christina were also very kind as well as the doctor I dealt with. I think I ve seen 3 doctors at your office, and they have all been excellent! Thank you for everything!

Dr. Alice is the best veterinarian we have ever had! She is kind and gentle with animals and explains everything clearly! Our dog is elderly, and the care she suggests is conservative keeping in mind our dogs age! We absolutely love Dr. Alice and highly recommend her!

Have never had a bad experience.

Great visit as usual! ??

The doctor and assistant were awesome this is what the clinic was missing for awhile thanks

The fees at this practice are extreme! 1. Charging 31.99 to trim a dogs nails is offensive, charging 22.00 or 25.00 for the techs to express anal glands is extremely offensive and being charged 20.00 for an express groom on top of the 60.00 is extremely offensive! The doctor turn over is not good patient care he is a tall tale that there are huge issue in your vet practice!!!!

Everyone was so very nice and seemed genuinely concerned about our pet. I chose this clinic as it was the only one several years ago that did not charge me to be in the room when they put my 16.5 year old English Lab down. Not only that but I received a hand written letter from the Dr expressing his condolences and that was the FIRST time i had even been to this clinic. That touched me and thus we went for our little guy just now and received again a sense of caring. He needs some help and yet there was no attempt to upsell us on procedures or medications. Highly recommend this clinic!

No one should be at the desk working with their back to the public. Also, I know you get busy, but at least let me know that you know I waited about 20 minutes past my appt time to be seen. Besides that the doctor and tech were awesome!

Despite the explanation for the blood test for Heartworm even though my dog is taking Simpiraca Trio - expensive test for highly unlikely positive result. Stool study. Done - told gets sent out and would take 24-48 hours for results. Received in less than 12 hours - I will be calling for a copy of the lab result for documentation.

Find a different way other than the paw to give a shot for arthritis. My cat was very uncomfortable and almost bit me. She never did. She sure let us know how she felt about it.

Friendly, efficient and professional service

Excellent service as ususal. Amanda and Dr Demitri along with rest of the staff are the best

Erin and all the staff are amazing

We came in for one thing and received another. We were told it would be compensated which was nice. Unfortunately, even though the compensation was done it was negated when the employee asked if we wanted to go ahead and have the unwanted procedure. I did not know why it was asked. If I said yes then would the compensation be removed from the account. There was no harm to our pet but all the new staff are not like the old ones who made us feel like family. Times have changed. Also there was no parking anywhere.

Another great visit! Pete says thanks!