My dog Schmitty is leash reactive to other dogs. I appreciate that the staff is sensitive to this and makes accommodations for this (calling in and waiting at the side door, making sure it’s clear when he gets weighed, making payments in the exam room). Dr. Alice was great with him, calm and confident, which allowed Schmitty to feel comfortable. This was very reassuring for me. She was also very sweet with my other dog Ellie, taking it slow, knowing that she was so nervous. Thank you Dr. Alice and the Sunnycrest staff.

Reduce the wait time to see the doctor.

We love Dr. Alice and Michelle (Vet Tech Professional). Thank you for your expertise and kindness.

Doctors and technicians are all friendly and nice.

Try to move people through the appointment process a bit faster, please

At the time of my appointment, they were super busy and understaffed. My whole experience from the moment I got there was 2 hours. I luckily had no plans after this but if I did, it would have been an inconvenience. I would have like to be notified that they were understaffed or running late so that I was aware.

The groomer listened & followed what I wanted . Will definitely make an appointment again !

The staff is always very kind and helpful. Brianna was very thoughtful and gave us some extra help that we needed. Monica always makes a point to say hi to us, which we really appreciate. Dr. Lee has been our doctor and the type of care and various suggestions she has given has kept our dog alive with a high quality of life. Big thank you to our wonderful Sunnycrest team!

Thank you

Dr. Alice and Caroline were the best. The rescission of Riley’s issues was well understood and helpful.

Dr. Glassberg is the kindest, friendly, caring vet that I know. I have been going to SUNNYCREST many years and would not go anywhere else. I get all my questions answered and am never rushed. I highly recommend anyone wanting to find a great animal clinic to go to Sunnycrest and see how caring and professional the entire staff is. Especially Erin and Cameron they go out of their way to explain cost for the visit which is very fair for the great service you receive and making appts. And if you are stressing because of what is going on with your visit. They always have time for you.

I waited for one hour after my appointment time ,

Dr Lee spent time investigating Daisy’s ear infections and allergy issues - made recommendations for diet and topical meds. So informative and caring! We’ve been bringing our “kids” to Sunnycrest for 30 years! Thank you!

We had to wait over an hour and a half for a 5-minute check. His neutering the week prior caused a lot of swelling and bruising. He’s fine, but your staff is frustrated and asked that I say something, which is crazy!! . not a good situation.

I cannot comment on the visit except for the following. I usually go to the office but this time my spouse had to. The wait and visit were well over one hour. We asked for our pet to see a specific provider and the appointment was made so that they would see them. The pet was seen by someone else. I received multiple phone calls from the family. The techs are forever changing except for Erin who I GREATLY appreciate her assistance!!! Hope it goes well when I return to take care of our pets. Thank you, Dr. Glassberg!

Dr. Lee is exceptional, both in her knowledge, and also in her loving care of my cats. Matthew and Anita were very thorough and helpful, as well.

Dr. Alice was fabulous. We thought that she took her time and understood the nature of the concern that we had. We look forward to taking our pets in to see Dr. Alice and sunnycrest in the future.

I thought it odd that Inonly spoke with a tech and not the doctor at any point.

It was Euthanasia for a old dog with kidney failure. Dr. Lee was great.

We are so glad we switched to this practice, great overall!

Great job

I think if the office is significantly behind due to emergencies, upcoming appointments should be contacted with the opportunity to reschedule. Many of us take time off work to get to these appointments. To get there and sit for more than an hour is unfair, and shows a lack of respect and consideration to customers. This has happened on multiple visits recently.

We only had shots so it was fine

Service was great and the groomers did a great job on her hair cut. Always love coming here.

Dr.Lee was especially patient and kind to my little Buddy . She and the staff at Sunnycrest, especially Paris, were very welcoming. I have been trying to find a great vet, and now my search is over.