We have recently seen Drs. Dimitra and Alice and both are wonderful. Thank you for the excellent service.

My appointment was at 10 am for annual checkup. I arrived early but was not called into an exam room until 10:45am. I had to wait further for a vet to arrive in the exam room. My appointment ended at 11:30. It was so time consuming, and stressful for my dog to wait so long only to see the doctor for 5-10 minutes, and wait for vaccinations. It was exhausting. The time I had to wait for an appointment was unreasonable. This is a common occurrence at your clinic. You need to stop overbooking your appointments.

Wait time was way better this time.

Thank you for the excellent care you always give my furbabiez I luv the front desk staff, including Miss Erin and BriBri, and the lady with the blue hair. XOXO to Dr. Glassy.

Clean cob webs in the windows. Is it possible for the pet hair on the floors in the guest area be swept throughout the day? Thank you

The staff is always very friendly here and good with Ali i who has major stress when visiting the facility.

Jim always feels so loved when we come in. They know he hates having his temp taken and are very sensitive to stressing him out. We are so glad we have you all!

One thing that I have not noticed in the past is it felt like a bit of a sales pitch for me to get an antibiotic prescription and also a heartworm test that I clearly did not need. When I declined the antibiotic the vet prescribed a topical spray, which I also declined -- the issue was my dog has been very itchy so we made an appointment to get a cytopoint shot -- the vet noted a healed scratch on the arm and said it was infected but it was clearly healed. My dog was showing zero signs of infection and antibiotics should definitely not be overprescribed so this mystified me a bit. The entire interaction was pleasant and I was not in any way coerced to take something I did not want, but it concerned me nonetheless and the explanation was not sufficient. When I pointed out that the scratch was clearly healed the vet said well to be cautious let s prescribe this topical spray, but the scratch was not raw and was clearly healed! Also, my dog is on a flea medication that also protects against heartworm - I was asked to sign a waiver that I declined the heartworm test, which I did, but this seemed meant to make me feel somehow irresponsible. The vet tech was almost apologetic. I want to emphasize that both the tech and vet were awesome - super friendly and professional and great with my dog, but this movement toward offering things I clearly did not need was concerning.

Great service and friendly staff.

Parking is the only problem. All the spaces under the building and outside were full. 2 cars along with myself were waiting for a space.

I m happy with Sunnycrest Animal Care Center and Dr. Glassberg is great with all of my pets.

I will not be allowing any of my pets to see Dr. Tomko. She explained the procedure fine which was removal of my dogs dew claw due to a significant crack. When I received the estimate I noticed that there was no charge for a local or anything for pain relief during the procedure. I insisted it be added. IT was added to my bill but as quickly as they performed the procedure we were skeptical as to whether they took the time to allow the local to take effect. Dr. Tomko did not come out to see us after the procedure. The tech mentioned Abby was very agitated during the procedure. I don t doubt it if she was tortured by Dr Tomko with no pain med on board. When we brought her back for bandage check/removal 3 days later my dog Abby was visibly traumatized. Abby used to like your technicians and Dr. Levflavour. Again, Dr. Tomko did not come to see us. She told the technician to tell us she was writing a prescription for anti anxiety meds to be given the next time my dog visits the vet. I have always received compliments from your staff on how well behaved my dog has been in the past.I can only deduce that the problem this time was Dr Tomko s lack of compassion for my pet s comfort that caused issues this time. The reason I bring my pets to your facility is the compassionate treatment they have received in the past.

EVERYONE was very kind and helpful. I was extremely worried about my ELizabeth s adverse reaction to her vaccines. Thank you again for all your help and care as she is getting better each day.

Great staff and doctors! Thank you for the excellent care you provide!

The vet who saw my dog on Wednesday June 14 never called me back on Saturday the 17th — which your office promised she would — to explain the seriousness of my dog’s kidney disease following a blood test. I kept my schedule open from 8-12 on Saturday waiting for her call which was promised. Another vet had called on Friday but I could not understand her broken English. That is why I requested the vet who originally saw my dog to call me. One of your staff promised the original vet would call. Now it’s the weekend, your office is closed, and no one has contacted me. This is extremely unsatisfactory and unlike any of my previous visits over the last 10 years.

It took a few weeks to get grooming appointment due to recent staff reduction.

I completely trust Dr. Glassberg and his staff with my fur babies. I would not hesitate to take any advice he gives me regarding Jackson and Zoey. All my questions are answered and options are given if needed. I know I enjoy going to Sunnycrest and visiting more than my fur babies. Highly recommend

Thank you for taking such wonderful care of Juno during her boarding stay; it is a great comfort to know I m leaving her in capable and caring hands. It makes all the difference when I must leave her for travel. See you next time! :-)

We have appreciated Dr.Lee for her concern and dedicated care of our dog Keely. Also her promptness in answering and returning our calls when needed. Thank you Dr.Lee and staff

My experience with my dog’s surgery exceeded expectations. I was nervous and my dog was nervous but the staff and doctor all kept me informed from drop off through pickup.

Would be nice to offer up senior discounts or have certain days of the month for a little break on costs….. you’re not the cheapest vet ? But I do keep coming back… thank you for having a well running veterinarian clinic.

Dr. Alice is awesome. We love her.

The only complaint that I have is that I waited over half an hour after my appointment time before my dogs were seen. I spend at least an hour there every time I come in.

Wait time is way too long, Maybe space out appointments, kind of hard to sit still for a long period of time with a dog

I am very happy that they listened to what my dog needed and trusted that I knew how to handle my dog. Wonderful and patient.