Staff was awesome and fast! Isabella was so happy after her “mani pedi”. You’re terrific!

Wait time from check-in to a room has been increasing. From check-in to check out was 1.5 hours, 45 min in the waiting room.

had difficulty in scheduling online, but when I call the staff was great, however, the wait time was long. Staff is always very nice

Staff is great. On this particular occasion, I had called from the car and was told to come in. When I entered the facility, I was not officially greeted and didn’t have to “check in” my dog. Now, they may have just assumed it was us since they had just told me to come in. Not a huge deal - just felt a little confused as to whether I should stand at the desk or go sit down. Simply constructive criticism - not a complaint. We are always treated well when we come to Sunnycrest.

Thank you to Dr. Glassberg. He was kind and very informative. I will ask to see him and him only from now on. Sincerely Leticia Ruiz, Stewie Ruiz, Trixie Ruiz and Mateo Ruiz

You are all great! Dr Rosenberg is the best!!! Thank you

A wonderful experience at a very stressful time. Dr. Glassburg is wonderful and kind. Staff friendly and accommodating. Thank you all so much!!

Good experience overall. One suggestion I have is it would help tremendously if front staff could acknowledge when checked in and provide an ETA on when can be seen by the doctor. I know things are a little extra busy at the office but these things make a difference from a customer satisfaction point. Thanks for the opportunity to provide my feedback.

I am sorry I missed the appointment. My wife was in the hospital and was moved to a nursing home. She passed away suddenly after the move. Need to reschedule the appointment, just not right now. Frank Tipps

I just moved to town & am very happy to have found Sunnycrest. The staff was extremely nice & caring, the Dr. s took excellent care of my dog. They took care of every need & concern, they treated us very kindly. Very happy with Sunnycrest & I know my dog is in good hands!

We always receive great care. That s why we come back.

The wait time was longer than expected (close to an hour), but the care from the vet tech(?) was great.

Had dogie Grooming Rachel did a great job

Thank you for the amazing customer service. Thank you to Erin who is always kind, professional, and ready to serve!

I have always loved Sunnycrest, and have recommended it to many friends over the years. I met with Dr Cowan this time, and I really liked her. She explained everything thoroughly and in a way I can understand. My only frustration is how long I waited. It s my understanding that you were short staffed that day. My appointment was at 4:15 and we didn t go to a room until after 5:00. I had my two young children with me, and they were growing impatient. If I had known you were so short staffed, I would have rescheduled for another day. I understand that things happen. I will say that Dr Cowan s friendliness made my visit a positive one.

I stood at the desk while three different employees walked around behind the desk avoiding eye contact with me as they did miscellaneous tasks. It was more than five minutes before anyone even spoke to me. Then I waited 40 more minutes to go into a room when I was at my appointment on time. Not to mention that I brought both of my dogs for a physical and Vaccinations. Only one of them even needed to go but when I called for my appointment I was not informed of this.

My dog split her ear so they put me in under emergency due to how busy the office was. Everyone was very understanding and sensitive to our needs and I did not have to wait as long as I expected.

I trust the staff and doctors there. They are all kind and sensitive to my needs.

Great staff, all around pleasant experience. Thank you!

Been bringing my various cats to Sunnycrest since 1975!

Vet Tech was wonderful (tall slender young man, sorry forgot his name) super nice, attentive to all my questions and needs for Rufus and Roxie (with my husband day before) Dr. was also super nice and very helpful. We love that we changed to your office at start of Covid we love your office and staff. Thank you Barb Kerr

Nothing was done to stop one dog from licking his fur.

I just switched to Sunnycrest after seeing so many recommendations on Brea Buzz. I think it s been one of the best decisions I ve ever made.

My pets have been patients at Sunnycrest for over 20 years. I have always been pleased with the courtesy and professionalism of the doctors and staff. Keep up the good work. :-)

The tech was very patient with my anxious dog during the grooming.