We love the medical providers they friendly and answer all of our questions patiently plus very reasonable prices for services we highly recommend

I booked a spay appointment, easy and friendly. But then I get a text saying my apt was cancelled the day before it is scheduled due to it “not being confirmed” even though my deposit of $50 was already taken from my bank account. It took 7 phone calls & 4 emails for someone to reach out to me regarding this and I was called 3 mins before they closed. They were calling the secondary # that I provided as more of an emergency contact, not a primary contact #. After much argument, they agreed to see me still on my appointment. I believe taking money as a deposit is enough confirmation to keep my appointment until said date and time, regardless if I verbally confirm I am coming. I made the appointment, I am a grown adult, if I wanted to reschedule or cancel, I would do so especially when I already paid for more than half the price of service. &there is nothing on their website about a cancellation policy if not confirmed. After this was resolved, I would like to thank the staff I got to encounter during pick up. The girl at the front of the building checking people in was very kind, as well as the girl with purple/pink hair explaining the after care was absolutely wonderful. Would I come here again? Yes. But I do think the term “deposit” needs to hold value with them especially when money was already taken for a service to be done.

My information initially got mixed up with another pet owner s, but the staff was able to quickly and efficiently correct it. Nice job!

Great customer service! No complaints! Would highly recommend this place to anyone with pets

Thank you for providing services for our pets at a reasonable cost. Our experience was great. The facility is clean and well managed. The staff was all well informed, professional and efficient. Thank you

My first time using MC for neutering AND I would heartily recommend MC to anyone interested in using your services to our pet community.

I was so pleased with everything the staff was lovely, doctor patient and attentive. Look forward to surgery next month. I will recommend to anyone that asks.

I only wish there were more available appointments so my pets could be seen sooner. But the front office person, pharmacy assistant, doctor (Dr Wray) and vet tech were great.

Great place friendly staff ??

Clinic was short staffed but they still were friendly and efficient.

Dr Wray was thorough & very knowledgeable and helpful. Staff were all very friendly and professional. Our dog is fully recovered. Thank you everyone at Mercy Crusades’

Although it’s always stressful when your pet needs immediate care, all of the staff was helpful. Junior helped me schedule my dogs for necessary exams, Hannah was great at contacting me regarding my pets meds and the doctor and the assistants were all patient and supportive in helping with my dogs needs

My frustration is that the medical records are not always correct. This last visit, there was an incorrect age on one of the cats, and not full info on the vaccines. Last time they had misspelled one of the cats’ name. That is troubling to me.

Being an authorized person to take Ace to his veterinary appointment was a great experience — not only because I had help from my daughter, but also thanks to the wonderful staff at Mercy Crusade Spay, Neuter & Wellness Clinic. From the warm greeting at check-in to the care provided by the nurses and veterinarian, everything was well organized and comforting. The team brought a sense of joy and trust to the visit. I was especially happy that Ace was able to get his nails trimmed without any crying — a huge success for us! I’m so grateful to have this clinic nearby. I truly appreciate how kind, helpful, and professional the entire staff is. Highly recommend!

I love and appreciate all the work that the staff does. Please continue to work hard.

You guys are amazing! Thank you for taking care of my pets with love and care. ??

Everyone was professional and very friendly with smiles on their faces.

Please let people know what the total cost will be when dropping off dog to get fixed. The final bill I got when I picked up my dog was double the amount originally I got when I made the appointment.

We love our vet. She is kind and professional and really takes her time to listen and offer excellent caring advice.

Vet was very thorough and professional. The barking and whining dogs boarding was a little distracting, but other than that great experience.

I had my cat neutered and when I went to go pick him up the wait time was about an hour. I understand that there were other animals that were there to be picked up as well. I think there could be improvement in the wait times overall it was a good experience.

Love the location but I think the way you all work was awesome and I could imagine you all in a building 3 times that size would a grand rebound around the US or at lease California great job

The Mercy Crusade staff is caring and professional. The care our pets receive there is exceptional. Staff and doctors are always compassionate, friendly and will take the time to make sure you understand fully why and how your pet needs any treatment. The price paid for their services are a real bargin for the outstanding care you and your pet receive!

Great clinic!!

Amazing care for little Simba. Thank you for taking good care of him.